Ericsson BUSINESSPHONE 250 User Manual
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Ericsson BUSINESSPHONE 250 User Manual

Basic & medium telephones
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See also: System Administrator Manual , User Manual
User´s Guide
BUSINESSPHONE 250
BUSINESSPHONE 50
Analogue Telephones
Ericsson Analogue Basic Telephone
Ericsson Analogue Medium Telephone

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Summary of Contents for Ericsson BUSINESSPHONE 250

  • Page 1 User´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Analogue Telephones Ericsson Analogue Basic Telephone Ericsson Analogue Medium Telephone...
  • Page 2 THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 3 To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation, e.g. the Ericsson Dialog 3105 Basic and 3145 Medium analogue telephones are very versatile and adaptable phones.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Table of Contents page Important ................5 Description - Ericsson Basic telephone ........6 Description - Ericsson Medium telephone ........8 Incoming calls ................11 Outgoing calls ................12 During calls ................15 Call forwarding ..............19 Information ................23 Internal messages ..............27 Mailbox system ..............29 Abbreviated numbers ..............31...

  • Page 5: Important

    IMPORTANT IMPORTANT The BusinessPhone 250 / BusinessPhone 50 system supports all types of analogue telephones, but some features require that an Ericsson Basic or Medium analogue telephone is connected to the system. Throughout the guide you will be advised if a function is adapted for a particular telephone or not.

  • Page 6: Description - Ericsson Basic Telephone

    DESCRIPTION - ERICSSON BASIC TELEPHONE DESCRIPTION GENERAL This section gives you a short description of your Ericsson Basic telephone (Dialog 3105). DESCRIPTION - BASIC TELEPHONE (bottom side) PQRS WXYZ Tone Redial Prog BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 7 Switch between “flash” (timed break) or “earth” mode for the R-key. See section ”Audible adjustments”. Loudspeaker Handset with hearing aid function See section ”Audible adjustments”. Please note: The handset may retain small metal objects in the earcap region. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 8: Description - Ericsson Medium Telephone

    DESCRIPTION - ERICSSON MEDIUM TELEPHONE DESCRIPTION GENERAL This section gives you a short description of your Ericsson Medium telephone (Dialog 3145). DESCRIPTION - MEDIUM TELEPHONE (bottom side) Message waiting Program PQRS WXYZ Redial Tone Line BusinessPhone 250 - Analogue Telephone...
  • Page 9 Adjust ringing signal volume. See section ”Audible adjustments”. Speaker volume Adjust speaker volume. See section ”Audible adjustments”. Tone / Pulse dialling Switch between tone or pulse dialling. See section ”Audible (continued) adjustments”. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 10 Adjust ringing signal character. See section ”Audible adjust- ments”. Loudspeaker Handset with hearing aid function See section ”Audible adjustments”. Please note: The handset may retain small metal objects in the earcap region. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 11: Incoming Calls

    Lift the handset to receive the new call After finishing the new call: Replace the handset Your first call will be signalled on your phone. Lift the handset to receive the first call again BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 12: Outgoing Calls

    Sometimes it is required to wait for a new dialling tone after dialling the prefix digit when making an external call. In such situations, you must store the pause for a new dial tone into the number: On the Ericsson Basic and Medium telephone: Redial Press On other analogue telephones:...

  • Page 13: Last External Number Redial

    To do this, press the required key at the proper place in the number. See section “Make calls”. On the Ericsson Basic and Medium telephone: Lift the handset Redial...
  • Page 14 Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 15: During Calls

    Lift the handset Continue your conversation via the handset. MUTE Note: This section only applies to the Ericsson Basic and Medium telephone. You can turn off the microphone of the handset. Then the caller will not be able to hear the conversation in your room.

  • Page 16: Switch Between Calls

    You can transfer the call before answer or wait for answer Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section ”Useful hints”. Replace the handset The call is transferred. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 17 In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Replace the handset to leave the conference BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 18 DURING CALLS DIAL MODE Note: This section only applies to the Ericsson Basic and Medium telephone. If your telephone is in the pulse dialling mode, and you want to use any of the automated data services that require tone dialling, you can switch temporarily to tone dialling during a call, e.g.

  • Page 19: Call Forwarding

    This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate fixed diversion Lift the handset Press to activate diversion Special dial tone. Cancel diversion Lift the handset Press to cancel diversion BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 20: Individual Diversion

    Press to activate the individual diversion You can make outgoing calls as usual. A special dial tone reminds you that ”Call forwarding” is active. Cancel diversion Lift the handset Dial BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 21: Follow Me

    Cancel Follow me Follow me and individual diversion can also be cancelled from the answering position. Lift the handset Dial Dial your number Press to cancel Follow me Dial tone. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 22: Bypass Call Forwarding

    Lift the handset Press Enter extension number Press You will be connected to the specified extension, no matter if it has activated fixed diversion, individual diversion or follow me. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 23: Information

    Record a voice message and name your absent information. To store text or voice information. ENTER INFORMATION Lift the handset Press to enter the information mode Select ”Pre-defined text” or ”Voice information” (continued) BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 24: Pre-Defined Texts

    Information active. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absent info. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 25 External callers will be routed to the operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your information. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 26 Press to deactivate and save for later use Information is passive. Use saved information When the information is switched off: Lift the handset Press to activate saved info Information is active. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 27: Internal Messages

    Press to send a ”call me” message Voice If you want, you can send a voice message instead: Press and speak Press to play-back Press and speak to re-record Press to send BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 28: Receive Message

    When you lift the handset and receive a special dial tone, either a diversion is activated or a message is waiting. Note: The Ericsson Medium telephone also has an optional message waiting LED which indicates a waiting message. Lift the handset Press ”Call me”...

  • Page 29: Mailbox System

    When you lift the handset and receive a special dial tone, either a diversion is activated or a message is waiting. Lift the handset Press Further procedure, see section ”Internal messages - Receive message”. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 30: Personal Greeting

    Replace the handset to finish the procedure Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 31: Abbreviated Numbers

    You can program and activate your most frequently used external numbers on the keys ” 0” to ” 9”. Lift the handset and press Dial the abbreviated number A number between 0 and 9. (continued) BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 32 Cancel one specific individual abbreviated number Lift the handset Press Enter an abbreviated number between 0 and 9 and press Cancel all individual abbreviated numbers Lift the handset Press Conformation tone. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 33 ABBREVIATED NUMBERS DIAL-BY-NAME Note: This section only applies to the Ericsson Medium telephone. You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Stored numbers can consist of maximum 16 digits. Lift the handset...

  • Page 34: Quick Dial Number

    ABBREVIATED NUMBERS QUICK DIAL NUMBER Note: This section only applies to the Ericsson Basic telephone. This feature lets you call by pressing only one button, regardless of how many digits there are in the regular tele- phone number. The stored number can consist of maximum 16 digits.

  • Page 35: Group Facilities

    16 hunt groups can be programmed, each containing 1 to 20 members. A hunt group member can be either an extension number, an operator console or a fictive number. To answer incoming group hunting calls: Lift the handset BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 36 The other extensions will receive the ”number unobtainable” tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 37: Other Useful Facilities

    Note: If you receive busy tone, your extension does not have the authority to set a reminder. Cancel reminder Lift the handset Press to cancel all settings BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 38 Lift the handset and dial the public number of your company followed by the DISA number Ask the system administrator for the defined DISA number. Dial the external number BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 39: Opening Of The Doorlock

    You can place costs for external calls on a selected account number (up to 15 digits). Lift the handset Press Enter account number and press Internal dial tone. Make the external call. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 40 Press to log on the slave telephone Replace the handset For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 41 For outgoing calls: • Both telephones are treated as 2 separate extensions. Transferring a call between the members of a tandem unit Press Dial own directory number Replace the handset BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 42: Security

    Lift and press Dial to select a new code Dial your present code and press The default personal code is ”0000”. Dial your new code and press Verification tone. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 43: Bypass Blocked Extension

    Lift the handset Dial Dial your personal code and press Dial your extension number and press Dial tone. You can make one call from the blocked extension. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 44: Least Cost Routing

    LCR code before you dial an external number. Lift the handset Dial the LCR code Please ask your system administrator for the LCR code. Dial the digit(s) for external calls and external number BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 45: Audible Adjustments

    AUDIBLE ADJUSTMENTS AUDIBLE ADJUSTMENTS GENERAL Note: This chapter only applies to the Ericsson Basic and Medium telephone. In order to satisfy your personal needs, the BusinessPhone 250 / BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal.
  • Page 46 Slide to change Note: Slide switch is slightly different on the Ericsson Medium telephone. Note: You can also temporarily switch your telephone to tone dialling, see section “During calls”.

  • Page 47: Flash/Earth Mode

    R If you cannot use the service, you need to change the mode of the R-button to the “earth” position. Slide to change Note: Slide switch is slightly different on the Ericsson Medium telephone. HEARING AID COMPABILITY Since your telephone has a built-in inductive coupler for the hard-of-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning.

  • Page 48: Tones And Signals

    -repeated after 4 s External ringing signal -repeated after 4 s Automatic call-back signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 49: Glossary

    (not necessarily the shortest distance). See section ”Least cost routing”. MAILBOX The mailbox system controls the messages that are left for or sent by you when you are absent. See section ”Mailbox system”. (continued) BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 50: Personal Code

    See section ”Internal messages”. MUTE To switch the microphone temporarily off. See section ”During calls”. Public Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250). A four-digit code needed to e.g. block your extension and retrieve messages from the PERSONAL CODE mailbox system.

  • Page 51: Installation

    The cable to the exchange has to be plugged in ”LINE“. Change cables To remove a cable, push down the plug’s stop. Use a screw-driver to unlock the stop. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 52: Placing The Telephone

    Do not use rough rags, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non- observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 53: Trouble Shooting

    Check for operational problems If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 54: Useful Hints

    Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 55: Index

    Quick dial number .........34 External calls...........12 Receive message ..........28 Fault check list..........53 Redial number ..........13 Fixed diversion..........19 Refer back............16 Flash/Earth mode ...........47 Reminder............37 Follow me............21 Ringing signal character........46 Glossary............49 Ringing signal volume ........45 BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 56 Tones and signals ..........48 Transfer............16 Trouble shooting..........53 Un-block extension.........42 Useful hints ............54 Voice information ...........25 Voice messages ..........27 Volume ............45 Wait for dial tone ...........12 When you receive busy tone ......14 BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 57 NOTES BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 58 NOTES BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...

  • Page 59: Important Numbers

    IMPORTANT NUMBERS IMPORTANT NUMBERS Number Function Account number 1 Account number 2 Automated attendant Common bell Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2 POST DIALLING DIGITS...

  • Page 60: Quick Reference Guide

    Reminder (24 hours): Date of return month (01-12) day (01-31) Lunch back at, hour minute (Reminder time) Meeting back at, hour minute Vacation back, month day Illness back, month day Cancel reminder: BusinessPhone 250 - Analogue Telephone BusinessPhone 50 - Analogue Telephone...
  • Page 61 QUICK REFERENCE CARD These cards are used for DISA and to check messages.
  • Page 62 QUICK REFERENCE CARD This is a part of EN/LZTBS 102 003 R4A This is a part of EN/LZTBS 102 003 R4A This is a part of EN/LZTBS 102 003 R4A This is a part of EN/LZTBS 102 003 R4A...
  • Page 63 Communication is our business Ericsson is the leading provider in the new telecoms world, with com- munications solutions that combine telecom and datacom technologies with the freedom of mobility for the user. With approximately 100,000 employees in 140 countries, Ericsson simplifies communications for its customers - network operators, service providers, enterprises and consu- mers - the world over.

This manual is also suitable for:

Businessphone 50

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