Maintenance; View Logs; Section 1 Description - NEC UX5000 Installation Manual

UX5000
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S 7 M
ECTION
Maintenance provides access to View Logs, Update Firmware and Card Reset.
These options allow administrators to view log files, update the firmware and reset the
PVAU.
7.1
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Multimedia Conference Bridge Installation Manual
AINTENANCE

View Logs

The View Logs window, accessed from the Maintenance window, allows
administrators to view the log files. Log messages are generated during the
execution of the Multimedia Conference Bridge application. The log files can
be used for maintenance purposes and are primarily used by technicians for
detecting a problem area in the application.
The Conference Bridge application generates three types of log files. These
files contain the log messages generated by three of the following
components of the conference bridge application. (Refer to
(Debug Levels) on page 5-29
Interface Logs are logs regarding the interface layer of the Web Interface application.
Application Logs are logs regarding application messages, which are logged by the
Call Flow component of the Multimedia Conference Bridge application.
Engine Logs are logs regarding the Conference Engine component.
message, generated by the Conference Engine, is logged (if the log setting is other
than None).
Select Log file to View: Use the pulldown menu to select the log file type and press
the Download button to download the log file.
✎
A technician may request the client, who is located in a different
geographical area, to send the log files after downloading the file. This
will help the technician to debug the system and provide a solution to a
problem the user may be experiencing.
for a description for setting log levels.)
Figure 5-27 View Logs Window
Issue 1.0
6.1.5 Log Settings
Any log
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