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NEC UX5000 Resource Manual

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Download this manual See also: Feature Handbook, User Manual
Empowered by Innovation
IP Resource Manual
P/N 0913221
Rev 2, August 2009
Printed in U.S.A.
3.0
Technical Support Web Site:
http://www.necux5000.com

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  • Page 1 Empowered by Innovation IP Resource Manual P/N 0913221 Rev 2, August 2009 Printed in U.S.A. Technical Support Web Site: http://www.necux5000.com...
  • Page 2 No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright.

  • Page 3: Table Of Contents

    IP Phone Manager Commands    . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Section 6 Config Application  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42 Section 7 Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43 Chapter 2 IP Terminal AutoConfig Setup Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Section 2 DHCP Setup and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Section 3 Auto Configuration Application File Setup  . . . . . . . . . . . . . . . . . . 2-13 Section 4 AutoConfig Setup Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 Chapter 3 XML Applications Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Section 2 Installation Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Chapter 4 Download Ring Tones and MOH Section 1 Ring Tone Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Section 2 Music on Hold (MOH) Tone Format. . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Chapter 5 DT Archiver Section 1 DT Archiver Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 ___________________________________________________________________________________ UX5000 IP Resource Manual Table of Contents - i...
  • Page 4           UX5000 IP Terminals ___________________________________________________________________________________                        Chapter 6 Data Maintenance Tool Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Section 2 Operating Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 Section 3 Usage Restrictions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 Section 4 Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4 Section 5 Tool Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7 Section 6 Data Maintenance Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9 Chapter 7 IP Terminal Features Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Section 2 Display: Ability to Turn Off Display . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Section 3...
  • Page 5 Command Drop-Down List  ..................1-19 Figure 1-17 Terminal Reset Screen ....................1-20 Figure 1-18 Command Drop-Down List  ..................1-21 Figure 1-19 SecurityLock Feature Screen  ..................1-22 Figure 1-20 Command Drop-Down List  ..................1-23 Figure 1-21 Data Reset Screen  ......................1-24 Figure 1-22 Command Drop-Down List  ..................1-25 Figure 1-23 Download Option Screen  ....................1-25 Figure 1-24 IPPhone Edit Screen  ....................1-28 Figure 1-25 Download Process Screen  ..................1-29 Figure 1-26 Download Process Completed  ..................1-30 Figure 1-27 Command Drop-Down List  ..................1-31 Figure 1-28 Backup/Restore Screen  ....................1-32 ___________________________________________________________________________________ UX5000 IP Resource Manual List of Figures - iii...
  • Page 6 141 FTP Server Settings  ....................2-6 Figure 2-9 151 File Name Settings  ....................2-6 Figure 2-10 163 Protocol Settings  ....................2-7 Figure 2-11 Scope Options  .......................2-7 Figure 2-12 Scope Options - Advanced ....................2-8 Figure 2-13 Scope Advanced Tab – FTP IP Address ...............2-9 Figure 2-14 Scope Advanced Tab – File Name ................2-10 Figure 2-15 Scope Advanced Tab – FTP Byte Data ...............2-11 Figure 2-16 Vendor Options Available to UX5000 IP Terminals .............2-12 Figure 2-17 Home Screen .......................2-13 Figure 2-18 Build Configuration File – Select Auto Config or Full Config  ........2-14 Figure 2-19 Configuration Screen ....................2-15 Figure 2-20 Manual Version Entry  ....................2-16 ___________________________________________________________________________________ List of Figures - iv UX5000 IP Resource Manual...
  • Page 7 Figure 2-32 Build Configuration File – Assign 1st Server Address ..........2-28 Figure 2-31 Build Configuration File – Select Server IP Address/Server Port ........2-28 Figure 2-33 Build Configuration File – Assign 1st Server Port  ............2-29 Figure 2-34 Build Configuration File – Save Config Setup File  ............2-30 Figure 2-35 Anonymous FTP Server Configuration Settings Example ...........2-31 Figure 2-36 Anonymous FTP Server Configuration Settings Example – Advanced Tab  ....2-32 Figure 2-37 Anonymous FTP Server Configuration Settings Example  – Default Home Directory  ....................2-33 Figure 3-1  UX5000 Terminal with XML ..................3-1 Figure 3-2 XML Server Installation – Add Remove Components  ...........3-2 Figure 3-3 XML Server Installation – Windows Component Screen ..........3-3 Figure 3-4 XML Server Installation – Add ISS  ................3-3 Figure 3-5 XML Server Installation – Sample SYSOC.INF File ............3-4 Figure 3-6 XML Server Installation – Firewall .................3-5 Figure 3-7 XML Server Installation – Run Window .................3-5 Figure 3-8 XML Server Installation – Command Window ...............3-6 Figure 3-9 XML Server Installation – Framework Window  .............3-6 Figure 3-10...
  • Page 8 Figure 3-28 XML Suite Web Configuration – Weather ..............3-23 Figure 3-29 XML Suite Web Configuration – Photo Album .............3-24 Figure 3-30 XML Suite Web Configuration – Outlook Integration ...........3-25 Figure 3-31 XML Suite Web Configuration – Outlook Synchronization  ..........3-26 Figure 3-32 XML Suite Web Configuration – Icon in System Tray  ..........3-26 Figure 3-33 XML Suite Web Configuration – Profile Page ..............3-27 Figure 3-34 XML Suite Web Configuration – Logout Page .............3-28 Figure 3-35 Terminal Web Configuration – Login Page ..............3-29 Figure 3-36 Terminal Web Configuration – Home Page ..............3-30 Figure 3-37 Terminal Web Configuration – Home URL  ..............3-31 Figure 3-38 Enable XML Application on Terminal  ................3-32 Figure 3-39 Enable XML Application on Terminal – Enter Pin ............3-32 Figure 3-40 Terminal Display Screen – Home ................3-33 ___________________________________________________________________________________ List of Figures - vi UX5000 IP Resource Manual...
  • Page 9 Sound Recorder – Start Program ................4-10 Figure 4-12 Sound Recorder – Sound Selection  ................4-10 Figure 5-1 DT Archiver - Compress Files  ..................5-1 Figure 5-2 DT Archiver - Decompress Files  ...................5-2 Figure 6-1 Main Screen Layout  ......................6-2 Figure 6-2 Installation Screen ......................6-4 Figure 6-3 Microsoft .NET Framework 2.0 Installation  ..............6-5 Figure 6-4 Visual C++ Runtime Library (x86) Installation  ...............6-5 Figure 6-5 Add/Remove Program Control Panel Window  ..............6-6 Figure 6-6 Remove Program Screen ....................6-6 Figure 6-7 Main Screen  ........................6-8 Figure 6-8 Data Backup Screen  ....................6-10 Figure 6-9 Data Backup Destination .....................6-10 ___________________________________________________________________________________ ___________________________________________________________________________________ UX5000 IP Resource Manual UX5000 IP Resource Manual List of Figures - vii  - vii...
  • Page 10 File Selection Screen With Sample Entries  ..............6-20 Figure 6-29 Optimization Button  .....................6-24 Figure 6-30 After Clicking [Optimization] Button  ................6-25 Figure 6-31 Verify Audio File  ......................6-26 Figure 6-32 Download (PC -> Terminal) Button  ................6-26 Figure 6-33 Upload Selection Screen  .....................6-27 Figure 6-34 Download Progress Screen ..................6-28 Figure 6-35 Download Successful  ....................6-28 Figure 6-36 Error Screen  ........................6-29 Figure 6-37 Download Ringer Tone ....................6-30 Figure 6-38 Download Screen  ......................6-31 ___________________________________________________________________________________ List of Figures - viii UX5000 IP Resource Manual...
  • Page 11 Figure 6-39 Volume Adjustment  .....................6-32 Figure 6-40 Wallpaper Download Screen ..................6-33 Figure 6-41 Wallpaper Download Type  ..................6-34 Figure 6-42 Select File ........................6-34 Figure 6-43 After Selecting Wallpaper File  ..................6-35 Figure 6-44 Wallpaper Optimization  ....................6-39 Figure 6-45 After Selecting Optimization for Wallpaper ..............6-40 Figure 6-46 Optimized/Transmittance Example  ................6-40 Figure 6-47 Wallpaper Download  ....................6-41 Figure 6-48 Upload Selection Screen .....................6-42 Figure 6-49 Download Progress Screen ..................6-43 Figure 6-50 Download Successful  ....................6-43 Figure 6-51 Error Screen  ........................6-44 ___________________________________________________________________________________ ___________________________________________________________________________________ UX5000 IP Resource Manual UX5000 IP Resource Manual List of Figures - ix  - ix...
  • Page 12     List of Figures ___________________________________________________________________________________ ___________________________________________________________________________________ List of Figures - x UX5000 IP Resource Manual...

  • Page 13: Chapter 1 Ip Phone Manager

    IP Phone Manager NTRODUCTION ECTION With the use of this application and a LAN connection to the UX5000, various IP terminal functions can be performed. These include the following: Terminal Information (firmware version, terminal type, IP address, etc.) ● Remote Control Function: Switch Port Control ●...

  • Page 14: Installation

    UX5000 IP Phone Manager NSTALLATION ECTION Follow these steps for installation of the IP Phone Manager. 1. Double-click the Setup.exe file to initiate the installation. 2. Select the language to be used and click OK . 3. Microsoft .NET Framework is required. If not already installed, the window will prompt to install the application.

  • Page 15: Figure 1-2 Ip Phone Manager Screen

    UX5000 IP Phone Manager 7. IP Phone Manager will now open on your PC. Figure 1-2 IP Phone Manager Screen UX5000 IP Resource Manual 1 - 3...

  • Page 16: Main Screen

    UX5000 IP Phone Manager CREEN ECTION Upon opening the IP Phone Manager application, the following screen is displayed. Figure 1-3 Main Screen Toolbar Features 1. Search – Sets the frequency and timing that IP Phone Manager will attempt to search and discover IP terminals on the network.
  • Page 17 UX5000 IP Phone Manager 4. ListCtrl – List Control is used to select and organize the fields to be viewed in the active IP Phone Manager home layout screen. The ListCtrl Order window allows the order of the columns of displayed items to be shifted left (UP) or right (DOWN).
  • Page 18 The IP Phone Manager is not able to communicate with the terminals if there is no setting or port number. The information can be retrieved after entering the address. When an IP terminal is disconnected from the UX5000, the connection with the IP Phone Manager ●...

  • Page 19: Searching For Terminals

    UX5000 IP Phone Manager EARCHING FOR ERMINALS ECTION There are three methods for searching for active terminals on your network. Once the data has been retrieved, it can be exported to a CSV file using the Export feature. Figure 1-4 Searching for Terminals 1.

  • Page 20: Figure 1-5 Search Results

    UX5000 IP Phone Manager Figure 1-5 Search Results 1 - 8 IP Phone Manager...

  • Page 21: Figure 1-6 Input Ip Address Screen

    UX5000 IP Phone Manager 2. Direct When an IP address of the terminal is known, it is possible to search for it independently. This is commonly used to for a quick search of a specific terminal or a terminal that may be in a different network or subnet.

  • Page 22: Figure 1-8 Import File Screen

    UX5000 IP Phone Manager 3. Import PBX system configuration applications may offer the ability to export a list of registered terminals in a CSV file format. This CSV file can be imported to the IP Phone Manager application. This import can be used to Search and Connect the registered terminals indicated in the imported file.

  • Page 23: Figure 1-9 Import Process

    UX5000 IP Phone Manager Click the “Execute” button to finish the import. Figure 1-9 Import Process 4. Export The IP Phone Manager will allow an active list of terminals to be exported in CSV format for later import or to save a current database for examination.
  • Page 24 Remarks IP Address IP address of the terminal is displayed. MAC Address MAC address of the terminal is Only the UX5000 IP terminals displayed. (IP-CTS, Enhanced or Value). Number The extension number of the Only the UX5000 IP terminals terminal is displayed.

  • Page 25: Figure 1-10 Terminal Connection Screen

    UX5000 IP Phone Manager Terminal Connection After terminals have been discovered by the IP Phone Manager Search functionality, they must be connected before any action can take place. For terminals which need to have data modified, select the check box next to the desired terminal on the main screen and press Connect .

  • Page 26: Ip Phone Manager Commands

    UX5000 IP Phone Manager IP P HONE ANAGER OMMANDS ECTION Figure 1-11 IP Phone Manager Commands Screen Each Command window provides a Command Transmit option of Send Once, Immediately and Send Until Successful. This selection determines whether a selected command is sent immediately, regardless of the idle/busy status of a terminal, or only once the terminal is idle.

  • Page 27: Figure 1-12 Send Until Successful Method

    UX5000 IP Phone Manager Selecting the Send Until Successful option for a command will check the status of the terminal prior to performing the command. If the terminal is busy, the command will be held in reserve and performed only once the terminal is idle. The status is then displayed as “Transmit OK”.
  • Page 28 UX5000 IP Phone Manager This window can be closed to exit back to the main screen. The commands will continue to wait until they can be performed. Information is displayed in Status field of the main screen. The field will show “xxxxx Transmit”...

  • Page 29: Figure 1-14 Command Drop-Down List

    UX5000 IP Phone Manager SwitchPortCtrl Switch Port Control can enable or disable the PC Port on the connected IP terminal(s). Click on the check box(es) for the terminal(s), select the SwitchPortCtrl option from the Command drop-down list, and click the Execute button.

  • Page 30: Figure 1-15 Switchportctrl Screen

    UX5000 IP Phone Manager Figure 1-15 SwitchPortCtrl Screen 1 - 18 IP Phone Manager...

  • Page 31: Figure 1-16 Command Drop-Down List

    UX5000 IP Phone Manager Reset The Reset function will reset the terminal(s) to which the IP Phone Manager is connected. There are two options for resetting the connected terminal(s): Soft Reset – Application layer of the terminal Hard Reset – Full hardware initialization of the terminal Click on the check box for the terminal(s), select the Reset option from the Command drop-down list, and click the Execute button.

  • Page 32: Figure 1-17 Terminal Reset Screen

    UX5000 IP Phone Manager Figure 1-17 Terminal Reset Screen If an “Error” status is displayed, reconnect the terminal(s) as the connection may have been lost. If a status of “Reset N/A” is displayed, the terminal is busy and the reset is not performed and should be attempted again after the terminal has had a chance to finish.

  • Page 33: Figure 1-18 Command Drop-Down List

    UX5000 IP Phone Manager SecurityLock The SecurityLock feature can lock or unlock the connected terminal(s). This option is not available for the 2-Button or 6-Button IP Value terminals as these terminals do not have the Lock button. There are two modes in the SecurityLock feature: 1.

  • Page 34: Figure 1-19 Securitylock Feature Screen

    UX5000 IP Phone Manager Figure 1-19 SecurityLock Feature Screen If an “Error” status is displayed, reconnect the terminal(s) as the connection may have been lost. If a status of “Lock N/A” is displayed, the terminal is busy and the lock is not performed and should be attempted again after the terminal has had a chance to finish.

  • Page 35: Figure 1-20 Command Drop-Down List

    UX5000 IP Phone Manager Data Reset Data Reset will erase the configuration stored in terminal memory. There are three terminal memory locations that can be reset. IP Phone Settings – Terminal Configuration Data that is set in terminal programming under the Config menu tree (IP address, port number, etc.).

  • Page 36: Figure 1-21 Data Reset Screen

    UX5000 IP Phone Manager Figure 1-21 Data Reset Screen The status changes from “OK” to “Complete”. If an “Error” status is displayed, reconnect the terminal(s) as the connection may have been lost. If a status of “Clear N/A” is displayed, the terminal is busy and the command is not performed and should be attempted again after the terminal has had a chance to finish.

  • Page 37: Figure 1-22 Command Drop-Down List

    UX5000 IP Phone Manager Download The download feature is used to download various file types via a FTP/TFTP server. Select the server type to be used for downloads and the parameters that are required (IP Address of server, authentication name and passwords).
  • Page 38 UX5000 IP Phone Manager After specifying the options in the window, click the Download button. Once the download has completed, the status changes from “OK” to “Complete”. To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the main page as the terminals are reset and the connection is dropped.
  • Page 39 Before downloading the above files to the terminal, verify the files ✎ work correctly. Additional information on the above Input File Types can be found in the UX5000 IP Terminal Data Maintenance Tool manual. 2. Use the Simultaneous Downloads to select the quantity of terminals (1-8) that will access and attempt downloads at the same time.

  • Page 40: Figure 1-24 Ipphone Edit Screen

    UX5000 IP Phone Manager Command Transmit: Select the Command Transmit to use (Send Once, Immediately or Send Until Successful - see page 1-14). Send Until Successful will send the command until a terminal is free and accepts the command. Send Once, Immediately will send the command once and if the terminal is busy, the command is not processed.

  • Page 41: Figure 1-25 Download Process Screen

    UX5000 IP Phone Manager The details of the default (fixed) entries cannot be modified, however, new terminal entries created with the Edit button will permit the entry to be modified. The following screen provides a sample of the Download Boot & Program option.

  • Page 42: Figure 1-26 Download Process Completed

    UX5000 IP Phone Manager When the process has completed, the window indicates the number of requested terminals, and their success/failure count. To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the main page as the terminals are reset and the connection is dropped.

  • Page 43: Figure 1-27 Command Drop-Down List

    UX5000 IP Phone Manager Backup & Restore Backup and Restore functionality allows terminal data to send or receive from a network server. Data Backup is used to copy the current terminal data and configuration to a FTP/TFTP server for archiving. File names for the restored data can be saved as the terminals MAC address, IP Address or Extension number for easy user management.

  • Page 44: Figure 1-28 Backup/Restore Screen

    UX5000 IP Phone Manager Figure 1-28 Backup/Restore Screen After specifying the options in the window and selecting the terminals for the backup/restore operation, click the OK button. Once the download has completed, the status changes to “Complete”. If an “Error” status is displayed, reconnect the terminal(s) as the connection may have been lost.
  • Page 45 UX5000 IP Phone Manager FTP/TFTP Server: 1. Select the type of server - FTP or TFTP. 2. Define the IP address of the server. Enter the User ID. For FTP Only: Enter the Password. For FTP Only: Enter the Directory name.

  • Page 46: Figure 1-29 Backup Process Screen

    UX5000 IP Phone Manager Figure 1-29 Backup Process Screen Figure 1-30 Restore Process Screen 1 - 34 IP Phone Manager...

  • Page 47: Figure 1-31 Backup Process Completed

    UX5000 IP Phone Manager When the process has completed, the window indicates the number of requested terminals, and their success/failure count. To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the main page as the terminals are reset and the connection is dropped.

  • Page 48: Figure 1-32 Restore Process Completed

    UX5000 IP Phone Manager Figure 1-32 Restore Process Completed 1 - 36 IP Phone Manager...

  • Page 49: Figure 1-33 Command Drop-Down List

    UX5000 IP Phone Manager Error Log Error Log information is a useful tool that can be used by developers for troubleshooting purposes. Terminal log information will back up to a FTP/ TFTP server and is saved under the terminal MAC Address, IP Address or Extension number of the selected terminal(s).

  • Page 50: Figure 1-34 Error Log Screen

    UX5000 IP Phone Manager Figure 1-34 Error Log Screen After specifying the options in the window and selecting the terminals for the error log operation, click the OK button. Once the error log has completed, the status changes to “Complete”.
  • Page 51 UX5000 IP Phone Manager FTP/TFTP Server: 1. Select the type of server - FTP or TFTP. 2. Define the IP address of the server. Enter the User ID. For FTP Only: Enter the Password. For FTP Only: Enter the Directory name.

  • Page 52: Figure 1-35 Error Log Process Screen

    UX5000 IP Phone Manager Figure 1-35 Error Log Process Screen 1 - 40 IP Phone Manager...

  • Page 53: Figure 1-36 Error Log Complete

    UX5000 IP Phone Manager When the process has completed, the window indicates the number of requested terminals, and their success/failure count. To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the main page as the terminals are reset and the connection is dropped.

  • Page 54: Config Application

    UX5000 IP Phone Manager ONFIG PPLICATION ECTION Figure 1-37 Web Config Application Screen 1. Web Config The IP terminal has an HTTP server for web programming. Selecting this button will start a session with Internet Explorer (or the default web browser installed on the local PC) for all the connected and selected terminals.

  • Page 55: Status Messages

    UX5000 IP Phone Manager TATUS ESSAGES ECTION Display Message Meaning Please input ip address. Enter the Internet Protocol address. Please log in IPPhone. Log in the IP terminal. Your LAN seems to be down. Please check your There is a possibility that the network is not connected.
  • Page 56 Communication is lost. Search Error Terminal retrieval failure. Regist Error Registration failure. HCheck Error Health check failure. Searching… The application is searching for the UX5000 IP terminal(s). Port Transmit Transmitted port control. Reset Transmit Transmitted reset. Lock Transmit Transmitted lock.
  • Page 57 UX5000 IP Phone Manager Screen Status Meaning and content Download Screen DownLoading The download process is active. Backup & Restore Screen Saving Download is being saved. (Restore inside) Waiting Download is standing by. Complete Download completed. Transmit OK Transmit completed.
  • Page 58 UX5000 IP Phone Manager 1 - 46 IP Phone Manager...

  • Page 59: Ip Terminal Autoconfig Setup

    NTRODUCTION ECTION This chapter describes the operation of the Auto Configuration File application for UX5000 IP Value, Enhanced or IP-CTS terminals. To access these screens, click the Auto Config button from the IP Phone Manager main screen. Figure 2-1 Network Operation and Topology...

  • Page 60: Dhcp Setup And Configuration

    2. Plug the UX5000 IP terminal into the local network (Factory Value Settings). 3. A local DHCP server will provide Vendor Specific Options for the UX5000 IP terminal. 4. The UX5000 IP terminal will use the DHCP Vendor Specific Options to communicate with the local FTP Server.

  • Page 61: Figure 2-3 Defining Vendor Class

    UX5000 IP Terminal AutoConfig Setup 2. From the drop-dDown list, select Define Vendor Class and select Add. Figure 2-3 Defining Vendor Class 3. At the New Class Window, enter NECUXIP in the Display Name field and under the ASCII setting.

  • Page 62: Figure 2-5 Select Server

    UX5000 IP Terminal AutoConfig Setup 4. Select OK to save the settings. 5. Select Close to exit Vendor Name Setup. 6. Left-click on the Server used and select Set Predefined Opinions. Figure 2-5 Select Server 2 - 4 IP Terminal AutoConfig Setup...

  • Page 63: Figure 2-6 Select Option Class

    UX5000 IP Terminal AutoConfig Setup 7. In Option Class, select NECUXIP. Figure 2-6 Select Option Class 8. Select Add to configure NEC option codes. Figure 2-7 Add NEC Option Codes UX5000 IP Resource Manual 2 - 5...

  • Page 64: Figure 2-8 141 Ftp Server Settings

    UX5000 IP Terminal AutoConfig Setup 9. Auto Configuration requires three separate, unique NEC option codes to be set up: 141 FTP Server – Network Server to which the Auto Configuration file ◆ will be saved. Enter an option code name (FTP Address) in the Name field. Set the Data Type field to IP Address, enter the IP address of the FTP server PC and enter 141 in the Code field.

  • Page 65: Figure 2-10 163 Protocol Settings

    163 Protocol – This is the transmission that will be used (FTP). ◆ Select Add to enter the third NEC option code. Enter an option code name (Protocol) in the Name field. Set the Data Type field to Byte, and enter 163 in the Code field.

  • Page 66: Figure 2-12 Scope Options - Advanced

    UX5000 IP Terminal AutoConfig Setup 11. Select the Advanced tab and use the drop-down window to select the NECUXIP vendor class. Figure 2-12 Scope Options - Advanced 2 - 8 IP Terminal AutoConfig Setup...

  • Page 67: Figure 2-13 Scope Advanced Tab - Ftp Ip Address

    UX5000 IP Terminal AutoConfig Setup 12. Check options 141, 151 and 163: 141 – Enter the IP Address of the FTP server and press Apply. ◆ Figure 2-13 Scope Advanced Tab – FTP IP Address UX5000 IP Resource Manual 2 - 9...

  • Page 68: Figure 2-14 Scope Advanced Tab - File Name

    UX5000 IP Terminal AutoConfig Setup 151 – Enter the File Name of the saved Auto Configuration File and ◆ press Apply. Figure 2-14 Scope Advanced Tab – File Name 2 - 10 IP Terminal AutoConfig Setup...

  • Page 69: Figure 2-15 Scope Advanced Tab - Ftp Byte Data

    UX5000 IP Terminal AutoConfig Setup 163 – Enter 0x1 for FTP Byte data and press Apply. ◆ Figure 2-15 Scope Advanced Tab – FTP Byte Data UX5000 IP Resource Manual 2 - 11...

  • Page 70: Figure 2-16 Vendor Options Available To Ux5000 Ip Terminals

    UX5000 IP Terminal AutoConfig Setup 13. The created Vendor Options should now be offered to the UX5000 IP terminals when connected to the Local Network. Figure 2-16 Vendor Options Available to UX5000 IP Terminals 2 - 12 IP Terminal AutoConfig Setup...

  • Page 71: Auto Configuration Application File Setup

    UX5000 IP Terminal AutoConfig Setup ONFIGURATION PPLICATION ETUP ECTION Home Screen From the Home Screen, you can either create a new Config File or Modify an existing file. The Help button provides the version of the Auto Configurator and the version of the data format of the configuration files which can be edited.

  • Page 72: Figure 2-18 Build Configuration File - Select Auto Config Or Full Config

    UX5000 IP Terminal AutoConfig Setup Terminal allows the user to set terminal configuration data: ◆ • Network Settings • SIP Settings • Maintenance Settings • Security • Application (example: XML settings, popup, screen saver, etc.) Personal allows for the configuration of personal data: ◆...

  • Page 73: Figure 2-19 Configuration Screen

    UX5000 IP Terminal AutoConfig Setup Configuration Screen All terminal configuration data can be entered into the Configuration Screen. Figure 2-19 Configuration Screen 3.2.1 Single Configuration Screen The Single Configuration Screen is composed of: Configuration Item Menu Tree – Navigation of input parameters.

  • Page 74: Figure 2-20 Manual Version Entry

    Manual Entry Figure 2-20 Manual Version Entry UX5000 IP terminals use the Version revision number to compare ✎ internal terminal file and FTP server file versions during the Plug-and- Play process. If the terminal does not have the same version number as the stored FTP server, the terminal will download the FTP configuration file version.

  • Page 75: Figure 2-21 Multiple Configuration Screen

    UX5000 IP Terminal AutoConfig Setup 3.2.2 Multiple Configuration Screen When opening an existing file, multiple terminal configuration is possible. The data for all the terminals is listed on the screen. Using the Parameter Update check boxes, you can select the terminals to be modified.
  • Page 76 UX5000 IP Terminal AutoConfig Setup Data List Display – Data values for all the terminals are displayed. Double-clicking on a terminal or right-clicking a terminal will display a pop-up menu. The data editing area looks different depending on whether a single configuration file or a multiple terminal configuration file is created.

  • Page 77: Figure 2-22 Data Entry Field Screen

    UX5000 IP Terminal AutoConfig Setup Data Entry Field Use the Data Entry Field to enter all required values for the Menu Tree option that has been selected. Figure 2-22 Data Entry Field Screen 1. Data Entry – Select a Menu Tree Option and enter the required data. The data editing area looks different depending on whether a single configura- tion file or a multiple terminal configuration file is created.

  • Page 78: Figure 2-23 Value Screens For Multiple Configurations

    UX5000 IP Terminal AutoConfig Setup With the Increment and Even Increment Values , if the range is not sufficient for the number of terminals being assigned, the remaining terminals over the end value are left unchanged. The values are assigned in the order displayed in the data entry list.

  • Page 79: Figure 2-24 Single Configuration Save Screen

    UX5000 IP Terminal AutoConfig Setup Save Screen Using the Save Button offers a few parameters to help control the Configuration File. There are separate Save screens for single and multiple configuration files. After saving the file(s), use the Download option within the IP Phone Manager to download the configuration data file to the terminal(s).

  • Page 80: Figure 2-25 Multiple Configuration Save Screen

    File Revision will show the Version number of the file that will be saved. ❏ This number is used by the UX5000 IP terminals to compare it current configuration and one that is located on the FTP server. Cancel Button ❏...
  • Page 81 File Revision will show the Version number of the file that will be saved. ❏ This number is used by the UX5000 IP terminals to compare it current configuration and one that is located on the FTP server. Cancel Button ❏...

  • Page 82: Figure 2-26 Save Existing File Screen

    UX5000 IP Terminal AutoConfig Setup 3.4.1 Save Existing File Screen When a previously saved file is edited, the application provides the ability to edit the file name. If, for example, the naming structure was based on the IP address and the IP address for a particular terminal was modified, the file name can be modified to match.

  • Page 83: Figure 2-27 Data Restore Screen

    File Revision will show the Version number of the file that will be saved. ❏ This number is used by the UX5000 IP terminals to compare it current configuration and one that is located on the FTP server. Cancel Button ❏...

  • Page 84: Auto Config Setup Example

    ONFIG ETUP XAMPLE ECTION Required Equipment The following is a list of required equipment for the AutoConfig for the UX5000 IP Terminals. ❏ IP Phone Manager Free software available for download on NEC web site. This software is used to create the configuration file for the IP terminals.

  • Page 85: Figure 2-29 Build Configuration File - Select Terminal

    UX5000 IP Terminal AutoConfig Setup Click on Terminal Figure 2-29 Build Configuration File – Select Terminal Click on Auto Config Figure 2-30 Build Configuration File – Select Auto Config or Full Config UX5000 IP Resource Manual 2 - 27...

  • Page 86: Figure 2-32 Build Configuration File - Assign 1St Server Address

    UX5000 IP Terminal AutoConfig Setup Basic settings needed to get the telephone working: 1. 1st Server Address 2. 1st Server Port Assign the IP Address (programmed in 10-12-09) to the 1st Server Address. Assign port 5080 to the 1st Server Port.

  • Page 87: Figure 2-33 Build Configuration File - Assign 1St Server Port

    UX5000 IP Terminal AutoConfig Setup 1. Click on the 1st Server Address to bring up the window shown on the right side of screen. 2. Assign the IP address. Input Type Change Clicking the button changes the entry from IP to URI.

  • Page 88: Figure 2-34 Build Configuration File - Save Config Setup File

    UX5000 IP Terminal AutoConfig Setup Figure 2-34 Build Configuration File – Save Config Setup File 1. After the changes are made, click on Save. 2. The Save window then opens. Click on Save as... The file must now be named. Name the file as xxx.gz (Example: test.gz).

  • Page 89: Figure 2-35 Anonymous Ftp Server Configuration Settings Example

    UX5000 IP Terminal AutoConfig Setup Configuring a FTP Server The FTP Server must be configured with an anonymous login account. The file generated from the IP Phone Manager must be placed in the anonymous login folder. The example below shows the Quick and Easy FTP Server: 1.

  • Page 90: Figure 2-36 Anonymous Ftp Server Configuration Settings Example - Advanced Tab

    UX5000 IP Terminal AutoConfig Setup 2. Click the Advanced tab to specify the directory where files are stored. Figure 2-36 Anonymous FTP Server Configuration Settings Example – Advanced Tab 2 - 32 IP Terminal AutoConfig Setup...

  • Page 91: Figure 2-37 Anonymous Ftp Server Configuration Settings Example

    UX5000 IP Terminal AutoConfig Setup 3. Place the file (for example:test.gz) into the default home directory. 4. Once the file is loaded in the directory, start the FTP Server by clicking Start. The FTP Server can be minimized to run in the background.
  • Page 92 UX5000 IP Terminal AutoConfig Setup DHCP Server Setup Windows 2003 Server Example 1. In the DHCP server highlight the server machine on the left-hand side. Right-click on the server and choose Define Vendor Classes. Click ADD. Display Name = NECUXIP...
  • Page 93 UX5000 IP Terminal AutoConfig Setup 3. Highlight scope options on the left hand side then right-click and choose Configure Options. Click Advanced and change the vendor class to NECUXIP. Place a check mark next to 141 FTP Address. Down below assign the IP address of the FTP server then click Apply.
  • Page 94 UX5000 IP Terminal AutoConfig Setup 2 - 36 IP Terminal AutoConfig Setup...

  • Page 95: Xml Applications

    XML Applications NTRODUCTION ECTION The NEC XML-Application is a service that provides user specific content to NEC IP-CTS, IP DESI-Less, and IP Enhanced terminals. Services that are provided for each IP-CTS, IP DESI-Less, and IP Enhanced user include: ❏ Display analog clock and calendar indicating “today”...

  • Page 96: Installation Setup

    UX5000 XML Applications System Requirements System requirements include: The application is assumed to be hosted by the organization as an intranet application. XML phones (the application on the phone should have HTTP access to the web server) ASP.NET 2.0 for the web application and SQL Server Express 2005 for the database are required.

  • Page 97: Figure 3-3 Xml Server Installation - Windows Component Screen

    Figure 3-3 XML Server Installation – Windows Component Screen You should see ISS Internet Information Services. If IIS shows up, skip to the next section. Otherwise, continue with the steps below. Figure 3-4 XML Server Installation – Add ISS UX5000 IP Resource Manual 3 - 3...

  • Page 98: Figure 3-5 Xml Server Installation - Sample Sysoc.inf File

    UX5000 XML Applications If IIS does not show in Add Remove Windows Components : Open Notepad ( Start ->All Programs -> Accessories ) Click File ->Open ->Navigate to the Windows folder . Then open the INF folder. Open up the SYSOC.INF file.

  • Page 99: Figure 3-6 Xml Server Installation - Firewall

    XML server. Figure 3-6 XML Server Installation – Firewall Turn on IIS Services Click Start ->Run and type cmd Click OK . Figure 3-7 XML Server Installation – Run Window UX5000 IP Resource Manual 3 - 5...

  • Page 100: Figure 3-8 Xml Server Installation - Command Window

    UX5000 XML Applications The Command window displays: Figure 3-8 XML Server Installation – Command Window Type: cd\windows\microsoft.net\framework\v2.0.50727 Figure 3-9 XML Server Installation – Framework Window 3 - 6 XML Applications...

  • Page 101: Figure 3-10 Xml Server Installation - Installing Asp.net

    UX5000 XML Applications Type: aspnet_regiis.exe - i This will install ASP.NET Type exit when finished. Figure 3-10 XML Server Installation – Installing ASP.NET UX5000 IP Resource Manual 3 - 7...

  • Page 102: Figure 3-11 Xml Application Setup - Download And Unzip .Zip File

    UX5000 XML Applications XML Application Setup The provided Windows installer will install and create both the SQL Server Express, SQL Database and the Web Configuration application. Download and unzip the XML-App.zip file. Figure 3-11 XML Application Setup – Download and Unzip .ZIP File...

  • Page 103: Figure 3-12 Xml Application Setup - License Agreement

    Double-click the Setup_050808.exe file, setup begins. Accept the SQL Server 2005 Express License Agreement. Figure 3-12 XML Application Setup – License Agreement The NEC XML Application Suite Setup begins. Installation time varies, depending on CCPU capabilities. Figure 3-13 XML Application Setup – Installation Status...

  • Page 104: Figure 3-14 Xml Application Setup - Sql Server Express Installation

    UX5000 XML Applications The NEC Application Installer automatically installs SQL Server Express (if not previously installed on the local PC). Click Next>. Figure 3-14 XML Application Setup – SQL Server Express Installation 3 - 10 XML Applications...

  • Page 105: Figure 3-15 Xml Application Setup - Xml Application Setup Wizard

    UX5000 XML Applications Click Next> once the files have been installed. Select Next> on the Setup Wizard to start installation. Figure 3-15 XML Application Setup – XML Application Setup Wizard UX5000 IP Resource Manual 3 - 11...

  • Page 106: Figure 3-16 Xml Application Setup - Software License Agreement

    UX5000 XML Applications Select I Agree and press Next> to the accept the Software License Agreement. Figure 3-16 XML Application Setup – Software License Agreement Browse the location for files to be installed on the local PC (using the default location is recommended). Click Next.

  • Page 107: Figure 3-18 Xml Application Setup - Confirm Installation

    Installation Complete is displayed when all components have been installed completely. Make sure proper firewall, and sharing properties are configured to allow access ✎ to the IIS and XML Suite web pages. Figure 3-19 XML Application Setup – Installation Complete UX5000 IP Resource Manual 3 - 13...
  • Page 108 Chapter 2.1.1 (page 3-2) to reinstall ASP.net. To access the XML Server: Click Start ->All Programs ->NEC ->XML Application Suite. 2.3.1 Administrator Login An administrator account is preset during installation. The Administrator is responsible for the addition, basic setup and maintenance of all the User Accounts.

  • Page 109: Figure 3-20 Xml Suite Web Configuration - Login Form

    UX5000 XML Applications Press the Submit button to login into the XML Application Suite. Figure 3-20 XML Suite Web Configuration – Login Form UX5000 IP Resource Manual 3 - 15...
  • Page 110 UX5000 XML Applications The Administrator Login Home Page has five configuration Tabs. Home – navigates from current screen back to the Home Page Subscribe – Enables XML content to be displayed on the IP-CTS, IP DESI-Less, and IP Enhanced terminals Profile –...
  • Page 111 XML applications. These 4 links will be used for all User Accounts. Telephone Numbering Plan – These fields are used with the Outlook Contact list integration. Use these fields to adjust Outlook contact phone numbers to comply with configured house telephony settings. UX5000 IP Resource Manual 3 - 17...

  • Page 112: Figure 3-23 Xml Suite Web Configuration - User List

    UX5000 XML Applications Entering local area codes will strip the “1” in front of the area code that might be saved in the Outlook Contact information. Seven digit dialing needs to be selected in areas that local calls do not require area codes.

  • Page 113: Figure 3-24 Xml Suite Web Configuration - Add User

    Is Admin: Select this box if you wish this user account for have full administrator rights. Example: Add/Delete users and modify System Link URL information. NOTE: These pages can be setup for Administrator login on any of the XML terminals. UX5000 IP Resource Manual 3 - 19...
  • Page 114 UX5000 XML Applications 2.3.2 User Login The User Login Home Page has 4 configuration Tabs. (The Administration tab will be displayed as well for those users with access.) Home – navigates from current screen back to the Home Page Subscribe – Enables XML content to be displayed on the IP- CTS, IP DESI-Less, and IP Enhanced terminals Profile –...
  • Page 115 The Subscribe Page has 4 individual Subscription pages that will allow or deny content to be viewed from the XML IP-CTS, IP DESI-Less, and IP Enhanced terminals Alarm Clock Weather Photo Album Outlook UX5000 IP Resource Manual 3 - 21...

  • Page 116: Figure 3-27 Xml Suite Web Configuration - Alarm Clock

    UX5000 XML Applications Alarm Clock Figure 3-27 XML Suite Web Configuration – Alarm Clock To subscribe to the Alarm Clock page, check the Subscribe button. In the Clock Setting Field select the appropriate Time Zone for your location. Enable or disable the alarm with the ON/ OFF parameter setting.

  • Page 117: Figure 3-28 Xml Suite Web Configuration - Weather

    Press the Submit button to activate the Weather Service. NOTE: The ZIP Codes can also be edited from the XML terminal interface after the service has been enabled from the XML Application Suite. UX5000 IP Resource Manual 3 - 23...

  • Page 118: Figure 3-29 Xml Suite Web Configuration - Photo Album

    UX5000 XML Applications Photo Album Figure 3-29 XML Suite Web Configuration – Photo Album Enable the Photo Album service by selecting the Subscribe button. Each user can upload personal pictures or graphics that they wish to display on their XML terminal. Assign a name to each uploaded photo by entering text in to the name field.

  • Page 119: Figure 3-30 Xml Suite Web Configuration - Outlook Integration

    Outlook client to the XML Application network database. You may see a “File Download - Security Warning” window for the OutlookBridgeSetup.MSI file when the XML Sync application begins installation. Simply click the RUN button to continue the installation process. UX5000 IP Resource Manual 3 - 25...

  • Page 120: Figure 3-31 Xml Suite Web Configuration - Outlook Synchronization

    UX5000 XML Applications After selecting the installation, the following window appears for entry of the XML location, login, and pin. Enter the PC name (copy/paste from the above window) for the XML Application web site and enter the user’s login and pin. Click Save Settings when completed.
  • Page 121 Enable Fast Login – When selected the XML database will remember which terminal the user account is being accessed from. This will bypass the User Login page on the terminal after the initial login. UX5000 IP Resource Manual 3 - 27...
  • Page 122 UX5000 XML Applications 2.3.2.4 Logout Page Figure 3-34 XML Suite Web Configuration – Logout Page 3 - 28 XML Applications...
  • Page 123 UX5000 XML Applications XML Terminal To access and view the XML Application on the NEC IP-CTS, IP DESI-Less, and IP Enhanced XML terminals to criteria need to be met. Terminal configuration needs to have the XML Application URL entered and XML enabled in terminal menu settings.
  • Page 124 “xxx.xxx.xxx.xxx” for the XML-APP server IP address or name. http://xxx.xxx.xxx.xxx/xmlphone/phonelogin.ashx When using other XML applications, this entry should be set to direct the application to the UX5000 as follows (the “xxx.xxx.xxx.xxx” below refers to the UX5000 IP address defined in Program 10-12-09): http://xxx.xxx.xxx.xxx/apps.htm...

  • Page 125: Figure 3-37 Terminal Web Configuration - Home Url

    UX5000 XML Applications After setting the path to the UX5000’s IP address, use Program 10-56 in the UX5000 to assign the paths for up to 5 additional XML applications (example: Conference Bridge, Screen Saver, etc.). The applications are then access from the IP terminal by pressing MENU - TOOLS - SERVICE and then selecting the desired application number.

  • Page 126: Figure 3-38 Enable Xml Application On Terminal

    UX5000 XML Applications 2.4.3 Enable XML Application on the XML Terminal Press the terminal’s Menu key. Menu Key Figure 3-38 Enable XML Application on Terminal Select #2 or touch the Tool icon. Select #1 or touch the Service text. The display will ask for your PIN that was set up for your individual account in the previous chapter.

  • Page 127: Figure 3-40 Terminal Display Screen - Home

    Each linked page will have a Home icon in the upper right corner with will redirect you back to this Home Screen. Figure 3-40 Terminal Display Screen – Home UX5000 IP Resource Manual 3 - 33...

  • Page 128: Figure 3-41 Terminal Display Screen - System

    UX5000 XML Applications System Screen – System Screen is setup by the administrator as a link to other XML applications not associated with this application. Up to 4 other links can be supported on the gateway page. Set the paths to the XML application in the...

  • Page 129: Figure 3-42 Terminal Display Screen - Clock & Calendar

    Touching the System icon will redirect you to the System Screen. Touching the Home icon will take you back to the Home Screen. Figure 3-42 Terminal Display Screen – Clock & Calendar UX5000 IP Resource Manual 3 - 35...

  • Page 130: Figure 3-43 Terminal Display Screen - Alarm

    UX5000 XML Applications Alarm Screen – From the Web Configuration Utility day and time can be set to have a reminder displayed of your terminal screen. The Screen will display current time and date as well as the reminder time and date plus and Notes about the reminder that were entered threw the Web Configuration Utility.

  • Page 131: Figure 3-44 Terminal Display Screen - Weather Display

    Touching the Edit Zip Codes will allow the addition or removal of zip codes from the terminal interface. Figure 3-45 Terminal Display Screen – Weather Zip Code Assignment Touch the Home Icon to return to the Home Page. UX5000 IP Resource Manual 3 - 37...

  • Page 132: Figure 3-46 Terminal Display Screen - Photo Album Display

    UX5000 XML Applications Photo Album – The Photo album will display the previously uploaded pages for each individual account in the Web Configuration utility. These Photos will automatically refresh to the next uploaded photo accordingly to the predetermined time set in the Web Configuration Utility.

  • Page 133: Chapter 4 Download Ring Tones And Moh

    File format – .wav Bit Rate – 64K Audio sample size – 8 bit Channel – Mono Audio sample rate – 8kHz/16 Audio format – CCITT u-law File size – 256KB or under UX5000 IP Resource Manual 4 - 1...

  • Page 134: Figure 4-1 Ring Tone Upload - Save To Local Directory

    UX5000 IP Terminals - Download Ring Tone/MOH Ring Tone Upload Procedure You can also use the Data Maintenance Tool or the IP Phone Manager to upload ring tones. Refer to Data Maintenance Tool on page 6-1 Phone Manager on page 1-1 for additional information.

  • Page 135: Figure 4-2 Ring Tone Upload - Start Tftp/Ftp On Pc

    UX5000 IP Terminals - Download Ring Tone/MOH Start TFTP/FTP on the PC. Figure 4-2 Ring Tone Upload – Start TFTP/FTP on PC Point TFTP/FTP to the saved Ring Tone file. Figure 4-3 Ring Tone Upload – Point TFTP/FTP to Ring Tone File...

  • Page 136: Figure 4-4 Ring Tone Upload - Enter File Name

    UX5000 IP Terminals - Download Ring Tone/MOH Terminal WebLogin or Menu Button a. Setting b. Download c. Protocol (TFTP/FTP) d. Download Address (IP of TFPT/FTP) e. Download Files f. Ring Tone (Download Tone 1, 2, 3) g. Enter Name of file, then Execute Figure 4-4 Ring Tone Upload –...

  • Page 137: Figure 4-5 Ring Tone Terminal Settings

    UX5000 IP Terminals - Download Ring Tone/MOH Terminal Ring Tone Setting Terminal Weblogin or Menu Button a. Setting b. User Setting c. Incoming Call d. Ring Tone e. Internal or External Call (ICM and trunk calls can use different tones - defined in the terminal’s user setting.)

  • Page 138: Music On Hold (Moh) Tone Format

    UX5000 IP Terminals - Download Ring Tone/MOH (MOH) T USIC ON ORMAT ECTION File format – .wav Audio format – CCITT u-law (PCM) Audio sample rate – 8kHz Audio sample size – 8 bit Audio Channel – Mono File size – 256KB or under...

  • Page 139: Figure 4-7 Music On Hold - Start Tftp/Ftp On Pc

    UX5000 IP Terminals - Download Ring Tone/MOH Start TFTP/FTP on the PC. Figure 4-7 Music on Hold – Start TFTP/FTP on PC Point TFTP/FTP to the saved MOH Tone file. Figure 4-8 Music on Hold – Point TFTP/FTP to Ring Tone File...

  • Page 140: Figure 4-9 Music On Hold - Enter File Name

    UX5000 IP Terminals - Download Ring Tone/MOH Terminal Web login or Menu Button a. Setting b. Download c. Protocol (TFTP/FTP) d. Download Address (IP of TFTP/FTP) e. Download Files f. Hold Music g. Enter Name of file, then execute ✎...

  • Page 141: Figure 4-10 Music On Hold - Download

    UX5000 IP Terminals - Download Ring Tone/MOH Terminal MOH Setting Terminal Web login or Menu Button a. Setting b. User Setting c. Talk d. Hold Music e. Download You can use the Windows Player to convert audio formats. ✎ Figure 4-10 Music on Hold – Download...

  • Page 142: Figure 4-11 Sound Recorder - Start Program

    UX5000 IP Terminals - Download Ring Tone/MOH Start ➺ Programs ➺ Accessories ➺ Entertainment ➺ Sound Recorder. Figure 4-11 Sound Recorder – Start Program File ➺ Open (choose the wave saved .wav file). File ➺ Properties ➺ Convert Now (Select Format and Attributes).

  • Page 143: Dt Archiver

    DT Archiver DT A RCHIVER NTRODUCTION ECTION The DT Archiver allows file compression and decompression of the UX5000 IP terminals. The DT Archiver has two screens: ❏ Compressed File Creating Screen ❏ The Decompress File Screen Creating Compressed Files A compressed file can be created by specifying an optional folder on the compressed file creating screen.

  • Page 144: Figure 5-2 Dt Archiver - Decompress Files

    UX5000 DT Archiver 1. The Compress tab displays the file compress screen. 2. Press Browse to search for an existing file to compress. 3. Input the path of the known file to compress. 4. Press Browse to search for a destination folder to place the compressed file.
  • Page 145 Data Maintenance Tool NTRODUCTION ECTION Thank you for using our “UX5000 Data Maintenance Tool“ (hereinafter referred to as “Maintenance Tool“). Maintenance Tool provides functions to back up/restore data of the UX5000 terminal (telephone), download hold music/ringer tone and wallpapers by connecting UX5000 terminal(s) and a PC via LAN.

  • Page 146: Figure 6-1 Main Screen Layout

    UX5000 IP Data Maintenance Figure 6-1 Main Screen Layout The specifications and designs of the product are subject to change for improvement without prior notice. 6 - 2 Data Maintenance Tool...

  • Page 147: Usage Restrictions

    ECTION Maintenance Tool is dedicated to the UX5000 IP terminals. Installing Maintenance Tool requires administrative privileges. Maintenance Tool cannot be used with “UX5000 IP Terminal WebPro“ simultaneously. Maintenance Tool may not function normally on a PC on which another tftp server application is running.

  • Page 148: Before Use

    Confirm the PC environment, and start the setup. [Procedure] Double-click “setup.bat“ of Data Maintenance Tool for UX5000 IP terminals. When “Welcome to the Data Maintenance Tool for UX5000 IP Terminal Setup Wizard“ screen appears, follow the on-screen instructions to install.

  • Page 149: Figure 6-3 Microsoft .Net Framework 2.0 Installation

    UX5000 IP Data Maintenance ✎ If “Microsoft .NET Framework 2.0” or “Visual C++ Runtime Library (x86)” is not installed on the PC in which you want to install the Maintenance Tool, the following screen appears during installation of the Maintenance Tool.

  • Page 150: Figure 6-5 Add/Remove Program Control Panel Window

    Uninstall Maintenance Tool with the following procedure. [Procedure] Open [Control Panel] of Windows, and select [Add or Remove Programs]. Select “Data Maintenance Tool for UX5000 IP Terminal“, and click the [Change] button. Figure 6-5 Add/Remove Program Control Panel Window Follow the on-screen instructions delete the program.

  • Page 151: Tool Manager

    Start Tool Manager by double-clicking the [Tool Manager for UX5000 IP Terminal] icon. ❑ Start Tool Manager from the start menu of Windows by clicking [Start] -> [All Programs] -> [NEC] -> [Maintenance Tool for UX5000 IP Terminal] -> [Tool Manager for UX5000 IP Terminal]. 5.1.2 Terminating Tool Manager There are two ways to terminate Tool Manager.

  • Page 152: Figure 6-7 Main Screen

    UX5000 IP Data Maintenance Screen Description Figure 6-7 Main Screen 1) Tool information Displays the tool name, version, and copyright. 2) Status information Displays the current tool startup status. 3) Tool startup buttons Starts each function of Data Maintenance Tool .
  • Page 153 UX5000 IP Data Maintenance AINTENANCE ECTION How to Back Up Terminal (Telephone) Data You can back up the terminal data. Data to be backed up depends on the terminal model as shown below: IP-CTS IP Enhanced IP Value ❍ ❍...

  • Page 154: Figure 6-8 Data Backup Screen

    UX5000 IP Data Maintenance [Procedure] Click the [Backup Data] button on Tool Manager. Figure 6-8 Data Backup Screen Click the folder icon on the Data Backup screen. Figure 6-9 Data Backup Destination 6 - 10 Data Maintenance Tool...

  • Page 155: Figure 6-10 Backup Directory

    UX5000 IP Data Maintenance Select a folder to save the backup data, and click the [OK] button. Figure 6-10 Backup Directory ✎ Backup files are saved as “PersonalData_yyyymmddhhmmss.tgz”. It is recommended that you create a folder for each terminal to easily find the source terminal.

  • Page 156: Figure 6-13 Upload Selection Screen

    UX5000 IP Data Maintenance Set every item on the Upload screen, and click the [Run] button. Figure 6-13 Upload Selection Screen Specified Terminal Specify the extension number or IP address of the terminal to obtain data. To enter Extension Number, both the PC running this tool and the ✎...

  • Page 157: Figure 6-15 Upload Successful

    UX5000 IP Data Maintenance If the upload succeeds: PC side: The backup file name of the uploaded file is displayed. Click the [OK] button to close the screen. Figure 6-15 Upload Successful Terminal side: “Upload Complete!“ is displayed on the screen.

  • Page 158: Figure 6-17 Restore Data Screen

    UX5000 IP Data Maintenance How to Restore Backup Data of the Terminal You can restore backup data for the terminal. ✎ Restoring data from mismatched terminals could prevent the terminal from operating. Do not restore data which has been backed up from a different terminal model.

  • Page 159: Figure 6-18 Select Download File Screen

    UX5000 IP Data Maintenance Click the folder icon on the Data Restore screen. Figure 6-18 Select Download File Screen Select the backup data to be restored. Figure 6-19 Select Download File Click the [Restore (PC -> Terminal)] button. Figure 6-20 Restore File Directory Path...

  • Page 160: Figure 6-21 Upload Selection Screen

    UX5000 IP Data Maintenance Set every item on the Download screen, and click the [Run] button. Figure 6-21 Upload Selection Screen Specified Terminal Specify the extension number or IP address of the terminal to which the data is uploaded. To enter Extension Number, both the PC running this tool and the ✎...

  • Page 161: Figure 6-23 Download Successful

    UX5000 IP Data Maintenance If the download succeeds: PC side: A message appears indicating that the download was completed successfully. Click the [OK] button to close the screen. Figure 6-23 Download Successful Terminal side: “Download Complete!“ is displayed on the screen.

  • Page 162: Figure 6-25 Download Hold Music Screen

    UX5000 IP Data Maintenance How to Download Hold Music to the Terminal You can download hold music to the terminal. [Procedure] Click the [Hold music download] button on Tool Manager. Figure 6-25 Download Hold Music Screen 6 - 18 Data Maintenance Tool...

  • Page 163: Figure 6-26 Download Type

    UX5000 IP Data Maintenance Click the folder icon. Figure 6-26 Download Type Select an audio file to be downloaded to the terminal as the hold music. Figure 6-27 File Selection The type of audio file you can select is “Wave sound (wav format)”.

  • Page 164: Figure 6-28 File Selection Screen With Sample Entries

    UX5000 IP Data Maintenance The following screen shows the status after the audio file is selected. With the Optimization button, you can convert an audio file that cannot be played into a format playable on the terminal. With optimization by this tool, you can convert audio files of “PCM” or ❑...
  • Page 165 UX5000 IP Data Maintenance The following information is displayed as the property information: (1) File format (2) File size (3) Bitrate (4) Audio sample size (5) Channel (6) Audio sample rate (7) Audio format (8) Time (9) Add data * Not displayed when no addition information is available.

  • Page 166: Data Maintenance Tool

    UX5000 IP Data Maintenance Explanation of Suggestion Messages for Optimization When an audio file whose format (u-Law 8.000kHz 8 bit monaural, 32 seconds or less playback time, and file without copyright information and addition information) is supported by the terminal is selected, the following message is displayed: The appointed voice file is enable to use telephone.
  • Page 167 UX5000 IP Data Maintenance When the audio file cannot be converted into an audio file playable by the terminal “An audio format of appointed voice file is not supported.“ In addition, the details are displayed in red. In order to download to telephone, please change into the following “...

  • Page 168: Figure 6-29 Optimization Button

    UX5000 IP Data Maintenance Click the [Optimization] button. Figure 6-29 Optimization Button ❍ The sound quality may be different from the original audio after optimization since the audio format may be converted. ❍ This tool adjusts the volume to a level appropriate for the use of the terminal when the [Optimization] button is clicked.

  • Page 169: Figure 6-30 After Clicking [Optimization] Button

    UX5000 IP Data Maintenance Figure 6-30 After Clicking [Optimization] Button UX5000 IP Resource Manual 6 - 25...

  • Page 170: Figure 6-31 Verify Audio File

    UX5000 IP Data Maintenance You can check the optimized audio before downloading it. Note that the volume may be heard differently when the audio file is played on a PC or terminal. Figure 6-31 Verify Audio File Click the [Download (PC -> Terminal)] button.

  • Page 171: Figure 6-33 Upload Selection Screen

    UX5000 IP Data Maintenance Set every item on the Download screen, and click the [Run] button. Figure 6-33 Upload Selection Screen Specified Terminal Specify the extension number or IP address of the terminal whose audio file is to be sent.

  • Page 172: Figure 6-34 Download Progress Screen

    UX5000 IP Data Maintenance The following screen appears after the [Run] button is clicked. Figure 6-34 Download Progress Screen When download is cancelled, the file transfer to the terminal may be completed ✎ and then the file may be updated depending on the timing.

  • Page 173: Figure 6-36 Error Screen

    UX5000 IP Data Maintenance If the download fails: PC side: An error message appears. Click the [OK] button to close the screen. Some displayed messages vary depending on the error. For details, see ❍ 6.6 Appendix: Error Messages on page 6-47.

  • Page 174: Figure 6-37 Download Ringer Tone

    UX5000 IP Data Maintenance How to Download Ringer Tone to the Terminal You can download a ringer tone to the terminal. [Procedure] Click the [Ringer tone download] button on Tool Manager. Figure 6-37 Download Ringer Tone 6 - 30 Data Maintenance Tool...

  • Page 175: Figure 6-38 Download Screen

    UX5000 IP Data Maintenance Click on the [Download type] box, and select a ringer tone you want to download from 1 to 3. Figure 6-38 Download Screen For subsequent operations, follow from Step 2 and after in 6.3 How to Download Hold Music to the Terminal on page 6-18.

  • Page 176: Figure 6-39 Volume Adjustment

    UX5000 IP Data Maintenance 6.4.1 How to Adjust the Volume of an Audio File to Be Downloaded On the “Download of Hold Music“ or “Download of Ringer Tone“ screen, you can adjust the volume of an audio file to be downloaded.

  • Page 177: Figure 6-40 Wallpaper Download Screen

    UX5000 IP Data Maintenance How to Download Wallpaper to the Terminal You can download a wallpaper graphic to the terminal. [Procedure] Click the [Wallpaper download] button on Tool Manager. Figure 6-40 Wallpaper Download Screen UX5000 IP Resource Manual 6 - 33...

  • Page 178: Figure 6-41 Wallpaper Download Type

    UX5000 IP Data Maintenance Click the folder icon. Figure 6-41 Wallpaper Download Type Specify the picture file that you want to download to the terminal as wallpaper. ❍ Selectable file formats are BMP file (bmp, dib), JPEG files (jpeg, jpg, jpe, jfif, jif, jfi), GIF file (gif), and PNG file (png).

  • Page 179: Figure 6-43 After Selecting Wallpaper File

    UX5000 IP Data Maintenance Figure 6-43 After Selecting Wallpaper File If “The appointed picture file can be normally displayed on the telephone.” is dispalyed as the suggestion message for optimization, proceed to Step 5 because you can download the picture file as is to the terminal.
  • Page 180 UX5000 IP Data Maintenance Property information items to be displayed depend on the file formats shown in the table below. File Format Property Information BMP File JPEG File GIF FIle PNG File (1) File type ❍ ❍ ❍ ❍ (2) File size ❍...
  • Page 181 UX5000 IP Data Maintenance Explanation of Suggestion Messages for Optimization If a picture file can be displayed by the terminal, the following message is displayed: The appointed picture file can be normally displayed on the telephone. “ “ The picture files that can be displayed by the terminal are those which meet the following conditions: ❍...
  • Page 182 UX5000 IP Data Maintenance 5. The color type for CMYK or YCCK cannot be displayed on the terminal. [Cause] The color type of the JPEG picture file CMYK or YCCK. [Optimization process] The color type is converted to YCbCr. 6. The picture file with Transparent information cannot be displayed on the terminal.

  • Page 183: Figure 6-44 Wallpaper Optimization

    UX5000 IP Data Maintenance Click the [Optimization] button. Figure 6-44 Wallpaper Optimization UX5000 IP Resource Manual 6 - 39...

  • Page 184: Figure 6-45 After Selecting Optimization For Wallpaper

    UX5000 IP Data Maintenance Figure 6-45 After Selecting Optimization for Wallpaper ✎ If the screen size is optimized, the part outside the dotted frame is cut with reference to the original picture. The black part outside the dotted frame displayed after the picture image is optimized is not included in the optimized picture image.

  • Page 185: Figure 6-47 Wallpaper Download

    UX5000 IP Data Maintenance Click the [Download(PC -> Terminal)] button. Figure 6-47 Wallpaper Download UX5000 IP Resource Manual 6 - 41...

  • Page 186: Figure 6-48 Upload Selection Screen

    UX5000 IP Data Maintenance Set each item on the Download screen and click the [Run] button. Figure 6-48 Upload Selection Screen Specified Terminal Specify the extension number or IP address of the terminal to send the voice file. To enter Extension Number, both the PC on which this tool is ✎...

  • Page 187: Figure 6-49 Download Progress Screen

    UX5000 IP Data Maintenance The following screen appears after the [Run] button is clicked. Figure 6-49 Download Progress Screen When download is cancelled, the file transfer to the terminal may be completed ✎ and then the file may be updated depending on the timing.

  • Page 188: Figure 6-51 Error Screen

    UX5000 IP Data Maintenance If the download fails: PC side: An error message appears. Click the [OK] button to close the screen. Some displayed messages vary depending on the error. For details, see ❍ 6.6 Appendix: Error Messages on page 6-47.
  • Page 189 UX5000 IP Data Maintenance 6.5.1 Picture File Formats Supported for Wallpaper o = The picture file can be downloaded as is to the terminal without being optimized. = The picture file can be downloaded to the terminal by optimizing it.
  • Page 190 UX5000 IP Data Maintenance THIS PAGE INTENTIONALLY LEFT BLANK 6 - 46 Data Maintenance Tool...
  • Page 191 UX5000 IP Data Maintenance Appendix: Error Messages Setting-Related Message There is invalid parameter. Explanation Some items are not yet entered on the Upload or Download screen. Response Check if the following items are correctly entered: Extension number or IP address selected in “Specified Terminal”...
  • Page 192 UX5000 IP Data Maintenance Message Can not proceed because there is active connection. Please wait for a while. Explanation Communication with the terminal is now terminating. Response Wait for a while and then retry. Message There is session error. Connection will be closed.
  • Page 193 UX5000 IP Data Maintenance Directory Folder-Related Message Can not make temporary directory. Explanation An attempt to create a work directory used to exchange data with the terminal has failed. Response Check the following: Does the drive where the tool is installed have free space of...
  • Page 194 UX5000 IP Data Maintenance Tool-Related Message Is it not corresponded in the specified terminal. Explanation The model of the specified terminal does not support the executed function. Response Executable functions depend on a terminal model. For details, refer to the manual.

  • Page 195: Chapter 7 Ip Terminal Features

    IP Terminal Features NTRODUCTION ECTION This section details features that are available with the IP terminals. Refer to the individual feature for IP terminal firmware or UX5000 software levels required for the feature. UX5000 IP Resource Manual 7 - 1...

  • Page 196: Display: Ability To Turn Off Display

    UX5000 IP Terminal Features ISPLAY BILITY TO ISPLAY ECTION The terminal menu with IP terminal firmware 93.0.7.0 or higher provides an option to turn off the display function. This option is available in the User Settings menu. 1. Press MENU button.
  • Page 197 ERMINALS ECTION When using the IP-CTS terminal with firmware 93.0.7.0 or higher and the UX5000 software 2.g0 or higher, a user can select the font color displayed on their terminal. Note that the font color only affects the 3/4-line display area (standard and vertically-doubled) on the home screen.
  • Page 198 UX5000 IP Terminal Features Select to use the font color from the terminal: Press the MENU button. Access the menu Setting>User Setting>Display>Advanced>Font Color. ❍ By default, Color2 is used. Selecting "0" will use the default graphic. Selecting "1" will display the downloaded graphic.

  • Page 199: Multilingual Language Support For Ip Terminal Displays

    UX5000 IP Terminal Features IP T ULTILINGUAL ANGUAGE UPPORT FOR ERMINAL ISPLAYS ECTION With the IP display terminals with firmware 93.0.7.0 or higher, a multilingual display option has been provided. The available screens which provide multilingual features are: Home screen display in the language specified by the server...
  • Page 200 UX5000 IP Terminal Features Select [Protocol] and then [TFTP] for the file transfer protocol. Select [Download File] then [Translation Data]. Enter the file name and press the EXECUTE Soft Key. After the download completes, press the EXIT Soft Key. Press the EXIT Soft Key three times to display the initial configuration screen.
  • Page 201 UX5000 IP Terminal Features For IP Value Terminals Number Display Language File Name Description Auto Language specified by the server (1 to 21) Japanese ja_JP.mo (Japanese and alphanumeric [single and double byte]) NEC English en_US_nec.mo U.S. (English alphanumeric) Conditions English is used for the display before connecting the terminal to the server.
  • Page 202 NCOMING NDICATION ECTION With UX5000 software 2.g0 or higher, the Message Wait LED for IP terminals can display different colors for different types of incoming calls. Intercom calls, trunk calls, and incoming Call Coverage/Virtual Extension keys can be defined. For this feature, three programs are available: ❏...
  • Page 203 UX5000 IP Terminal Features Conditions This feature applies to IP terminals only (IP-CTS, DESI-less, Enhanced) using IP firmware 1.3.0.0 or higher. Value IP terminals, UX Soft Phone, and digital terminals do not support this feature (their indication is always "red").
  • Page 204 UX5000 IP Terminal Features ❏ 15-05-37 : IP Terminal Basic Data Setup - MW LED Illumination for Intercom Call For each extension, select the color to be used when an incoming call trunk is received (1-9). This applies to incoming...
  • Page 205 UX5000 IP Terminal Features DESI-L CREEN P FOR ISPLAY ECTION For digital or IP DESI-Less terminals, the display shows 8 function keys per screen with a total of 4 pages available providing up to 32 function keys. With software 2.g0 or higher and the 93.0.7.0 IP firmware, when an incoming call is received and the key...
  • Page 206 UX5000 IP Terminal Features ❏ 15-25-04 : DESI-Less Screen Scroll Functions - Active Call Default Screen Use this setting for DESI-Less terminals to determine if a particular screen number should be displayed after the terminal answers a call. Entries: 0 = Disable, 1-4 = Screen Number 1-4 Default: 0 ❏...

  • Page 207: Wallpaper Graphic For Ip-Cts Terminals

    RAPHIC FOR ERMINALS ECTION With the IP-CTS terminals and the 2.g0 or higher UX5000 software, an option is avaiilable which allows a user to download a graphic which will be displayed as wallpaper for the terminal’s home page display. You can also use the Data Maintenance Tool or the IP Phone Manager to upload wallpaper graphics to terminals.
  • Page 208 UX5000 IP Terminal Features Select to use the default graphic or the downloaded wallpaper file: Press the MENU button. Access the menu Setting>User Setting>Display>Advanced>Wallpaper. Selecting "0" will use the default graphic. Selecting "1" will display the downloaded graphic. 7 - 14...

  • Page 209: Xml: Automatic Launch Of Xml Application

    UX5000 IP Terminal Features XML: A XML A UTOMATIC AUNCH OF PPLICATION ECTION An option is available in the terminal menu with IP firmware 92.2.2.0 or higher which allows an XML application to automatically display on the terminal’s start-up. Located under the terminal’s Maintenance menu, enter Application Settings-XML Settings-XML Browser-Automatic Startup.

  • Page 210: Xml: Pop -U P Of Station Display Information For Ip-Cts

    This option requires the use of an HTTP server, like IIS. Setup: 1. Download the sample Pop-Up zip file from the NEC Technical Support Site (www.necux500.com). This file contains the XML file to be edited/saved as well as the Popup.NIP file referenced within the XML file.
  • Page 211 UX5000 IP Terminal Features The setting for this option is defined in the Configuration menu within the IP-CTS. To define the option, perform the following steps at the terminal. Terminal Setup 1. Press the MENU button. Access the Maintenance/Configuration menu and enter the user name and password for the ADMIN mode (by default, User Name: ADMIN, Password: 6633222).
  • Page 212 UX5000 IP Terminal Features Conditions When the pop-up window is displayed, access to the Configuration Menu (Hold Transfer * #) is disabled. Operation 1. To manually display the pop-up window, touch the XML button for which the "SoftKey:HalfHome" path is specified as the URI definition for "Touch- panelItem"...
  • Page 213 ECTION The Screen Saver feature is supported on the IP-CTS, Enhanced, and Value display terminals with UX5000 software 2.a5 or higher and IP firmware 92.2.2.0 or higher. This feature is activated under the User Setting-Display menu when the MENU button is pressed .
  • Page 214 Setup 1. Make sure the IP terminal has firmware 92.2.2.0 or higher installed. 2. Download the sample Screen Saver zip file from the NEC Technical Support Site (www.necux5000.com). This file contains the XML file to be edited/saved as well as sample graphics for each of the IP terminals: IP-CTS, Enhanced, Value.
  • Page 215 Save the file and close it. 8. Open the XML Application Suite from Internet Explorer (click Start- Programs-NEC-XML Application Suite). Log in (by default, Login=Admin, PIN=12345). This portion of the setup can also be done from the IP Manager ◆...
  • Page 216 UX5000 IP Terminal Features 10.2 Terminal Setup 1. Press the MENU button on the terminal. 2. Press the Setting icon. 3. Press User Setting or press 1 then press Display or press 3. 4. Press Screen Saver or press 3. Then, select either Screen Saver Mode or Wait Time.

  • Page 217: Section 11 Xml: Xml Application Always Displayed

    UX5000 IP Terminal Features XML: XML A PPLICATION LWAYS ISPLAYED ECTION With an IP-CTS terminal with IP firmware 92.2.2.0 or higher, an option is available which allows the terminal to continuously display the XML application instead of the default terminal display (indicating the time, date, extension name/number, and the Soft Keys).
  • Page 218 UX5000 IP Terminal Features THIS PAGE INTENTIONALLY LEFT BLANK 7 - 24 IP Terminal Features...
  • Page 219 Technical Service Current Products 866-597-9762 (For NEC Authorized and Certified Installers Only) ..Current Products After Hours 203-929-7920 (Emergencies Only) ....
  • Page 220 NEC Unified Solutions, Inc. 4 Forest Parkway Shelton, CT 06484 www.necux5000.com (See inside back cover for contact information.) (0913221) Printed in U.S.A. August 25, 2009, Rev 2...

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