Working With Call Detail Records - Cisco TelePresence Server 7010 Product User Manual

Working with Call Detail Records

The TelePresence Server can display up to 2000 Call Detail Records. However, the TelePresence
Server is not intended to provide long-term storage of Call Detail Records. If you wish to retain CDR
logs, you must download them and store them elsewhere.
When the CDR log is full, the oldest logs are overwritten.
To view and control the CDR log, go to
options available and a description of the information displayed.
Call Detail Record log controls
n
Call Detail Record log
n
Call Detail Record log controls
The CDR log can contain a lot of information. The controls in this section help you to select the
information for display that you find most useful. When you have finished making changes, click Update
display to make those changes take effect. Refer to the table below for a description of the options:
Field Field description
Messages The current number of CDRs in the log.
logged
Filter records The list of CDR record types that the
TelePresence Server logs.
Filter string Use this field to limit the scope of the
displayed Call Detail Records. The filter
string is not case-sensitive.
Expand By default, the CDR log shows only brief
details details of each event. When available,
select from the options listed to display
more details.
Call Detail Record log
The Call Detail Record log displays as a long table which may span multiple pages and includes up to
2000 rows. In addition to the filtering described above, you can navigate the log in the following ways:
To sort ascending or descending by any of the columns, click the column header.
n
To filter the log for all records related to a particular conference or participant GUID, click the GUID
n
(click Show all to reverse this filter).
To jump to a particular page in the displayed list of records, click the page number.
n
Click Download as XML if you wish to process the log in your text editor, or archive it for future
reference. This button downloads all the records currently stored on the box; it ignores any display filters
you have set on the web page.
Note: Avoid downloading CDR logs when the unit is under heavy load; performance may be impaired.
Cisco TelePresence Server Product User Guide
Logs > CDR log. Refer to the tables below for details of the
CDR log controls
Usage tips
Leave the boxes blank to display all records,
or check the boxes of the record types you're
interested in.
The filter string applies to the Message field
in the log display. If a particular record has
expanded details, the filter string will apply to
these as well.
Selecting All will show the greatest amount
of detail for all messages, regardless of
which other options are selected.
Logs
Page 126 of 151