Polycom Desktop Connector - Polycom VVX 201 Series User Manual

Procedure
1. Navigate to Settings > Features > Calendar.
2. From the Calendar screen, select Connect.
Related Links
Using the Calendar on page 99
Open the Calendar on page 99

Polycom Desktop Connector

If you encounter any issues using the Polycom Desktop Connector (PDC), see the following table for
possible solutions to common problems.
Common PDC Problems and Solutions
Issue
The computer and phone cannot establish a
connection.
I can't enter information in a phone field using my
computer keyboard.
I can't place a call.
I want to change the phone that is connected to the
Polycom Desktop Connector.
Related Links
Controlling Your Phone with Polycom Desktop Connector
Polycom, Inc.
Corrective Action
Verify the Polycom Desktop Connector settings on your
phone. You may need to reboot your phone or press
the Reconnect soft key.
Check to see if the phone field has a flashing cursor.
You can use PDC only to enter information in a phone
field if the field has a flashing cursor.
If you're using PDC, you can't place a call using the
New Call soft key. To place a call, enter the phone
number and select the Dial soft key or tap
Disable the Polycom Desktop Connector, which is
already connected to your computer and is in active
state on your phone.
Setup and enable the phone you want to connect to
Polycom Desktop Connector. Once your computer
receives an initial communication from the newly
configured phone, it asks you to confirm the connection
by displaying the message "You were controlling
<MACaddress1> with your computer. Do you want to
change to controlling <MACaddress2>?" Click OK.
on page 123
Troubleshooting
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