How To Process A Completion - VeriFone VX690 User Manual

4.8

How to Process a Completion

A completion is used to complete an earlier Pre-Authorisation and charges the cardholder. A
completion may also be known as a checkout.
You can process a completion in one of two ways:
1. Using the ROC number from the pre-authorised transaction.
2. Using the authorisation number of the pre-authorised transaction.
3.
Note: The terminal retains pre-authorisations for seven calender days only.
Using the ROC number
Terminal Screen
READY
PRE-AUTH
Scanning Batch
Please Wait
PRE-AUTH
Verify Checkout
Correct?
PRE-AUTH
Verify Checkout
Correct?
28
Live eftpos integrated User Guide
Next Step
Start by initiating the transaction via the POS interface,
including entry of the ROC which is to be completed.
29/09/18
Wait for the POS "Scanning Batch" message to complete.
This will occur when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for
the ROC to be re-entered into the terminal. If this
secondary ROC entry is not successful then the lookup
can be performed using the Auth Number.
If the lookup is successful then the pre-authorised details
will be shown (last four card number digits, amount,
authorisation number).
Confirm via the POS whether the authorisation details
shown are correct.
Wait for the POS "Scanning Batch" message to complete.
This will occur when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for
the ROC to be re-entered into the terminal. If this
secondary ROC entry is not successful then the lookup
can be performed using the Auth Number.