Tip Adjustment - VeriFone VX690 User Manual

Terminal Screen
VOID
VERIFY SIGNATURE
CORRECT?
VOID
VOID
APPROVED
4.5

Tip Adjustment

How to process a Tip Adjustment
A Tip Adjustment is performed after the original transaction has been processed. The
customer verifies the base amount of the sale, offers a Tip and signs the receipt. The
adjustment transaction is then processed.
A few things to consider:
• Tip Addition applies to credit and charge cards only.
• The original purchase must not yet have been settled.
• When tip addition is enabled, a signature must be obtained if the receipt reads
'Approved with Signature' or if the cardholder writes a Tip Addition on the receipt. This
applies even if the original purchase is approved with PIN. A signature does not need to be
obtained if the receipt shows the original purchase as 'Approved', and no Tip is added.
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Live eftpos integrated User Guide
Next Step
Check that the customer's signature is correct and confirm
this via the POS.
If the Void is approved then you'll see this screen will be
shown for about 5 seconds.