VeriFone VX690 User Manual page 23

Terminal Screen
READY
29/09/18
ENTER ROC NO
ON POS
SCANNING BATCH
PLEASE WAIT
VERIFY TIP
CORRECT?
TIP
APPROVED
Next Step
Start by initiating the transaction via the POS interface,
including entry of the Tip amount that is to be added to
the original amount.
Now enter the ROC number for completion into the POS.
To force ROC entry via the terminal just leave it blank
and press ENTER.
Wait for the "Scanning Batch" message to complete. This
will occur when the ROC lookup is finished.
If the lookup is successful the original transaction details will
be shown (last four card number digits, amount, authorisation
number).
You then need to confirm, via the POS, whether the
authorisation details shown are correct.
If YES is selected, the completion will continue as expected.
If NO is selected, the terminal will prompt for ROC re-entry
(only if the previous ROC was entered via the terminal).
This final screen/step will show you whether the response has
been successful or not. A successful response will display the
word APPROVED on-screen, while a failed response will
display DECLINED SIGNATURE ERROR.
Live eftpos integrated User Guide
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