Restore To Factory Default Via The Web Gui; Restore To Factory Default Via Hard Keys; Figure 35: Gxv3240 Web Gui - Factory Reset; Figure 36: Gxv3240 Web Gui - Confirm Factory Reset - Grandstream Networks GXV3240 Administration Manual

Restore to Factory Default via the Web GUI

1. Login GXV3240 Web GUI and go to Maintenance→Upgrade page;
2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you
would like to delete all the picture, videos and other files from the SD card storage on the GXV3240.
3. A dialog box will pop up to confirm factory reset;
4. Click OK to restore the phone to factory settings.

Restore to Factory Default via Hard Keys

If users could not access web GUI for factory reset, or when the GXV3240 cannot boot up, pressing and
holding 1 and 9 at the same time for about 5 seconds could reset the GXV3240 before it boots up. Follow
the steps below to reset the GXV3240 via hard keys.
1. Power cycle the GXV3240 and the MWI LED will light up.
2. Wait until the MWI LED lights off and immediately pressing both 1 and 9 keys at the same time for about
8 seconds.
3. Release the keys once the MWI LED lights up again.
4. Wait for about 1 minute till the GXV3240 boots up again.
5. The GXV3240 will boot up with factory default settings.

Figure 35: GXV3240 Web GUI - Factory Reset

Figure 36: GXV3240 Web GUI - Confirm Factory Reset

GXV3240 Administration Guide
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