Grandstream Networks GXV3240 User Manual
Ip multimedia phone for android
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Summary of Contents for Grandstream Networks GXV3240
- Page 1 Grandstream Networks, Inc. GXV3240 IP Multimedia Phone for Android User Guide...
- Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
- Page 3 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. P a g e GXV3240 User Guide...
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Page 4: Gnu Gpl Information
GNU GPL INFORMATION GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. -
Page 5: Table Of Contents
GXV3240 Phone Setup........................23 Using the Phone Stand ......................... 24 Using the Slots for Wall Mounting ....................24 Description of the GXV3240 ........................ 25 Connecting the GXV3240 ........................26 GXV3240 Extension Module (GXP2200EXT) ..................26 GETTING TO KNOW GXV3240..................28 Use the Touchscreen ........................... - Page 6 Use the Status Bar ..........................37 Notifications in Status Bar ........................38 System Settings in Status Bar ...................... 41 Use the GXV3240 Keypad ........................42 Keypad Shortcut Functions ......................43 Use the Onscreen Keyboard ....................... 43 Use the Message Waiting Indicator ..................... 44 MAKE PHONE CALLS ....................
- Page 7 Restore Blocked Number ......................87 Delete Block History ........................87 Edit Blacklist ............................88 Add Blacklist ..........................88 Edit Blacklist ..........................89 Delete Blacklist ..........................89 Blacklist Settings ..........................90 CALL HISTORY ......................91 P a g e GXV3240 User Guide...
- Page 8 File Manager ............................105 Copy And Paste Files ......................... 105 Move Files ..........................106 Send Files ........................... 107 Delete Files ..........................108 Rename A File ..........................108 FTP SERVER ......................110 RECORDER ........................ 112 P a g e GXV3240 User Guide...
- Page 9 Weather Settings ........................131 BS-IM&P ........................132 ACTIONURL ....................... 133 PNP ..........................134 Set Up PNP Application ........................134 Enable PNP Feature .......................... 134 Enable from Web Page ....................... 134 Enable from LCD ........................135 P a g e GXV3240 User Guide...
- Page 10 Wi-Fi Settings Shortcut ....................... 138 Bluetooth ............................138 Turn On/Off Bluetooth ......................... 138 Change Bluetooth Device Name ....................139 Pair GXV3240 with a Bluetooth Device ..................139 Unpair a Bluetooth Device ......................140 Bluetooth Settings Shortcut ......................140 EHS Headset ............................. 140 USB Headset .............................
- Page 11 Table of Tables Table 1: GXV3240 Features in a Glance ....................20 Table 2: GXV3240 Technical Specifications ....................20 Table 3: Equipment Packaging ........................23 Table 4: GXV3240 Connectors ........................25 Table 5: GXP2200EXT Packaging ......................26 Table 6: GXV3240 Status Bar Notification Icons ..................38 Table 7: GXV3240 Keys ..........................
- Page 12 Table of Figures Figure 1: GXV3240 Package Content ......................23 Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240..........24 Figure 3: Tab On The Handset Cradle......................24 Figure 4: GXV3240 Front View ........................25 Figure 5: GXV3240 Back View........................
- Page 13 Figure 57: Attended Transfer........................63 Figure 58: GXV3240 Conference Screen ....................64 Figure 59: GXV3240 Conference - Add New Call to the Conference ............64 Figure 60: GXV3240 Conference - Add Existing Call to Conference ............65 Figure 61: 4-way Conference Call Established ................... 65 Figure 62: Missed Call Screen ........................
- Page 14 Figure 81: Add Contacts to Favorites ......................80 Figure 82: GXV3240 Contacts - Add New Group ..................81 Figure 83: GXV3240 Contacts – Contact Options ..................82 Figure 84: GXV3240 Contacts - Storage Status ..................82 Figure 85: GXV3240 Contacts Options- Account..................83 Figure 86: Add Account to Sync up in Contacts ..................
- Page 15 Figure 145: Use Network images ......................122 Figure 146: Network Image Path ......................122 Figure 147: GXV3240 Music - Refresh Music List ..................123 Figure 148: GXV3240 Music - Play a Song ....................123 Figure 149: GXV3240 Music - Options ..................... 124 Figure 150: GXV3240 Music - Sort Songs ....................
- Page 16 Figure 163: GXV3240 Connect to Wi-Fi-Show Advanced Options ............137 Figure 164: Wi-Fi Settings Shortcut ......................138 Figure 165: GXV3240 Bluetooth - Paired Device ..................139 Figure 166: Bluetooth Settings Shortcut ....................140 Figure 167: USB Headset ......................... 141 Figure 168: USB Headset Used for Speaking ..................141 Figure 169: Settings->Display->HDMI ......................
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Page 17: Document Purpose
DOCUMENT PURPOSE This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully manipulate phone's features. To learn the advanced functions GXV3240, please visit to download the latest “GXV3240 Administration Guide”. http://www.grandstream.com/support This guide covers following topics: ... -
Page 18: Change Log
CHANGE LOG This section documents significant changes from previous versions of user guide for GXV3240. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.144 ... -
Page 19: Firmware Version 1.0.3.37
Add BroadWorks Xsi Call History [Broadworks XSI Call History] Add Preview for video calls Contacts [Single Incoming Call] Firmware Version 1.0.1.39 Update screenshots Firmware Version 1.0.1.29 This is the initial version. P a g e | 18 GXV3240 User Guide... -
Page 20: Welcome
Android smartphone to offer an all-in-one voice, video, data, and mobility solution. The GXV3240 is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that runs the Android Operating System and therefore offers full access to the hundreds of thousands of Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™,... -
Page 21: Product Overview
GXV3240 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the GXV3240 phone. Table 2: GXV3240 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A... - Page 22 802.1x media access control Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass Upgrade/ Provisioning P a g e | 21 GXV3240 User Guide...
- Page 23 Storage: -10 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3240 phone, handset with cord, base stand, universal power supply, Package Content network cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC : Part 15 (CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
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Page 24: Getting Started
Note: Check the package before installation. If you find anything missing, contact your system administrator. GXV3240 Phone Setup The GXV3240 can be installed on the desktop using the built-in stand or attached on the wall using the slots for wall mounting. P a g e... -
Page 25: Using The Phone Stand
Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240. Using the Phone Stand The GXV3240 has a built-in phone stand. To set up the GXV3240 as your desk phone, follow the steps below: 1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part and bottom part are available for two angles;... -
Page 26: Description Of The Gxv3240
Description of the GXV3240 Figure 4: GXV3240 Front View Figure 5: GXV3240 Back View Table 4: GXV3240 Connectors USB devices can be connected via the USB port. For example, connect a USB flash USB Port drive to save captured pictures. -
Page 27: Connecting The Gxv3240
IP, DHCP and etc. GXV3240 Extension Module (GXP2200EXT) The GXV3240 uses GXP2200EXT as the extension module. The extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each GXP2200EXT extension module has 20 programmable buttons, LEFT and RIGHT buttons, supporting 40 Multiple Purpose Keys to be configured. -
Page 28: Figure 6: Gxv3240 Back View With Gxp2200Ext
1. On the back of the GXV3240 and the GXP2200EXT, there are slots for connector plate. Attach the connector plate between the slots for GXV3240 and the GXP2200EXT; 2. Apply the screws provided and securely tighten them in (See Figure 6: GXV3240 Back View with GXP2200EXT 3. -
Page 29: Getting To Know Gxv3240
Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 7: GXV3240 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. Figure 8: GXV3240 Onscreen Menu... -
Page 30: Figure 9: Gxv3240 Finger Gestures On The Touch Screen
To fully manipulate the GXV3240 capacitive touch screen, use your fingers to operate the following on the GXV3240 icons, buttons, menu items, onscreen keyboard and etc. Figure 9: GXV3240 Finger Gestures on the Touch Screen Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select items on the screen (e.g., setting options, apps and etc.);... -
Page 31: Use The Desktop
Folder Add folder on the desktop and users can place desktop shortcuts into the folder. Thread Manager Manage running applications on the GXV3240. For more details, please refer to section [ Manage Running Applications System settings P a g e... -
Page 32: Add Application Shortcut To Desktop
Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", "Storage", "Application" and etc. Add Application Shortcut to Desktop The shortcut of the applications installed on the GXV3240 can be added to the desktop for users' easy access. To add shortcut: 1. Tap on the on screen Menu icon to access the applications first. -
Page 33: Manage Desktop Items
Figure 12: Add Widget to the Desktop Manage Desktop Items On the GXV3240 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done: Tap on the shortcut icon to open the application. -
Page 34: Figure 15: Move Clock Widget
To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon will show up on the bottom of the screen. Drag the item to the recycle bin to remove it. P a g e | 33 GXV3240 User Guide... -
Page 35: Set Wallpapers
Set Wallpapers On the GXV3240 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop. -
Page 36: Manage Running Applications
Figure 17: GXV3240 Choose Wallpaper Manage Running Applications On the GXV3240 desktop, press the Home button for about 2 seconds or select "Thread Manager" after pressing Menu button Figure 18: GXV3240 Recent Applications Users could use the thread manager to do the following: ... -
Page 37: Idle Screen
Idle Screen Switch Idle Screens The GXV3240 supports multiple idle screens by sliding the screen horizontally. On the GXV3240 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens. -
Page 38: Use The Status Bar
Use the Status Bar The status bar on the top of the GXV3240 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3240 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows. -
Page 39: Notifications In Status Bar
Figure 22: GXV3240 Top Status Bar – Notification Tap on the notification message to view the details. Slide the notification message to left side to remove it. Notifications in Status Bar The following table describes the icons used on the status bar for notification purpose. - Page 40 Silent mode is enabled. When it's on, the incoming call/message won't produce ring tone/notification tone from phone's speaker. SD Card is inserted. SD Card space full. USB flash drive is inserted. P a g e | 39 GXV3240 User Guide...
- Page 41 Call forward is set up for SIP account 3. Call forward is set up for SIP account 4. Call forward is set up for SIP account 5. Call forward is set up for SIP account 6. P a g e | 40 GXV3240 User Guide...
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Page 42: System Settings In Status Bar
Figure 23: System Settings in Status Bar Note: Handset Mode is for audio path and GXV3240 dialer control when running 3rd party app that uses media path. Currently there are three options supported: Enabled: Default mode. When handset is lifted, audio will come through handset and the GXV3240 default dial screen will show. -
Page 43: Use The Gxv3240 Keypad
Auto: In this mode, the GXV3240 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app. -
Page 44: Keypad Shortcut Functions
Firmware upgrade via SD card Insert the SD card to the GXV3240. The SD card should have the valid firmware bin file in it. Power cycle the phone and the MWI LED will light up. Wait until the MWI LED lights off. Then immediately press both “*”... -
Page 45: Use The Message Waiting Indicator
Use the Message Waiting Indicator The GXV3240 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table. -
Page 46: Table 8: Gxv3240 Mwi Led Status
Table 8: GXV3240 MWI LED Status Color LED Status Description Fast Flashing Incoming call Calling, Talking, Conferencing, Screensaver on when the Solid LCD is off Slow Flashing A call is on hold Flashing Missed call (s), New voicemail (s), New SIP Message (s) -
Page 47: Make Phone Calls
To register SIP account, users could directly configure from phone's LCD menu->Settings->Advanced Settings->Account. Or users could log in the GXV3240 web GUI->Account page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentication ID, SIP Authentication Password, etc. -
Page 48: Set Programmable Keys On Unregistered Account
Set Programmable Keys on Unregistered Account GXV3240 allows end users to setup shortcut keys on the phone app. The shortcut keys only allow to take place the unregistered accounts. From example, if the phone enables the Account 1 and registers it with a... -
Page 49: Dial A Number Directly
GUI->Account->Call Settings. GXV3240 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings, when this option is disabled, the pound “#”... -
Page 50: Redial
2. Navigate in the contacts entries by sliding up/down on the screen. 3. Tap on the dial icon for the contact Figure 32: GXV3240 View Contacts Dial a Number Via Call History 1. Access Call History by tapping on... -
Page 51: Direct Ip Call
Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). The GXV3240 support both IPv4 and IPv6, below description on how to make IP calls via both IPv4 and IPv6. -
Page 52: Figure 34: Direct Ip Call
Once activated, users could click on the dialing box the soft keyboard will appear to enter the IPv6. 2. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240. 3. Tap on “Mode” in the call screen, and set it to “IP Call”. -
Page 53: Answer A Call
The phone needs to configure option "Use Random Ports" to "No" to accept direct IP calls. In GXV3240 Contacts or MPK, if the phone number or MPK is an IP (both IPv4 and IPv6) address, direct IP call can be made by dialing this contact or pressing the MPK button. -
Page 54: Figure 37: Single Incoming Call - Video
“Video Answer” key to answer the video call, or “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 38: Single Incoming Call – Preview-1 P a g e | 53 GXV3240 User Guide... -
Page 55: Figure 39: Single Incoming Call - Preview-2
Figure 40: Single Incoming Call - Call Forward-1 Figure 41: Single Incoming Call - Call Forward-2 P a g e | 54 GXV3240 User Guide... -
Page 56: Multiple Calls/Call Waiting
During an active call, if Home Button is pressed, the phone will go back to the home screen and the call-in-progress status will be shown in the GXV3240 status bar, once clicking the bar it will go back to call screen. -
Page 57: Call Hold
1. During the call, users could record the conversation to the phone by tapping on "Options"->"Start Recording" on the call screen. 2. Once done, tap on "Options"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3240 application "Recorder"->"Call" category. Figure 45: GXV3240 Call Recording Mute During an active call, press the Mute button to mute the call. -
Page 58: Turn On Video During Audio Call
Figure 46: GXV3240 Call Mute Note: Mute key could be set to “DND”, “Idle Mute”, and “Permanent Mute” mode while the phone is at idle state. Turn On Video During Audio Call Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well. -
Page 59: Call Details During Call
Figure 48: Accept Video during Audio Call If the GXV3240 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is enabled on GXV3240, the “Video On”... -
Page 60: Switch Audio Channel During Call
Switch Audio Channel During Call The GXV3240 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics EHS headset and Bluetooth headset) when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset;... -
Page 61: Call Transfer
Figure 52: Switch Audio Channel during Call 2 Call Transfer A call can be transferred to another party during the call. The GXV3240 supports blind transfer and attended transfer. Blind Transfer 1. During the active call, press TRANSFER button to bring up the transfer screen;... -
Page 62: Attended Transfer
3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, GXV3240 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer. -
Page 63: Figure 56: Attended Transfer - Split
5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up, taps on “End” or taps on the "Transfer" soft key, the call wil be transferred, and GXV3240 will hang up the call. If the user taps on "Split" soft key to separate the calls, the user will talk to the second established call while the first call is on hold. -
Page 64: 6-Way Conference
If users would like to cancel the transfer, press button to go back to the previous talking screen. 6-Way Conference The GXV3240 supports up to 6-way audio conferencing. Initiate Conference 1. When the phone is in idle, call screen, or during an active call, press CONFERENCE button bring up conference screen;... -
Page 65: Figure 58: Gxv3240 Conference Screen
“Contacts” to select a number from the local phonebook contacts. Figure 59: GXV3240 Conference - Add New Call to the Conference If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly. -
Page 66: Remove Party From Conference
Figure 60: GXV3240 Conference - Add Existing Call to Conference 4. Repeat the above steps to add more parties into the conference. The following figure shows a 4-way conference established. Figure 61: 4-way Conference Call Established Remove Party from Conference To remove a party from the conference, tap on the right top corner for the corresponding party. -
Page 67: Hold And Resume Conference
GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3240, simply press the conference button and all the calls on GXV3240 will be brought into the conference. -
Page 68: Dnd (Do Not Disturb)
DND (Do Not Disturb) When DND is on, the incoming calls to the GXV3240 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1. Touch and drag the status bar down on the GXV3240 idle screen. Then tap on "System Settings". -
Page 69: Call Forward
From Web GUI Log in GXV3240 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"... -
Page 70: Multi-Purpose Keys
Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the GXV3240 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)". Figure 67: Call Forward - Busy/No Answer... -
Page 71: Figure 68: Gxv3240 Mpk App - Add Number
4. For the number list, users could manually enter it or select number from Contacts to add it. Figure 69: GXV3240 MPK APP - Add Number from Contacts 5. The added number will show in the list as the figure shows below. -
Page 72: Shared Call Appearance (Sca)
Shared Call Appearance (SCA) The GXV3240 supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to share SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared lines. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered. -
Page 73: Call Features
Call Features The GXV3240 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings. - Page 74 Busy Call Forward. To set up busy call forward: Dial *90 followed by the phone number to forward the call. Cancel Busy Call Forward. To cancel the busy call forward: Dial *91. P a g e | 73 GXV3240 User Guide...
- Page 75 Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward: Dial *93. P a g e | 74 GXV3240 User Guide...
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Page 76: Contacts
On the phone’s idle screen or menu screen, tap on icon on the bottom of the screen. The following figure shows main page of Contacts on the GXV3240. Figure 73: GXV3240 Contacts Tap the icon to access the main page of Contacts. The LDAP Contacts includes the contacts in specific LDAP server, and BS Contacts includes the BroadWorks Xsi Contacts. -
Page 77: Add Single Contacts
3. Enter First name, Last name, Phone number and other information for the new contact. Please make sure the account number field is selected so the GXV3240 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below. -
Page 78: Import/Export Contacts
Import/Export Contacts If the users have the GXV3240 phonebook file saved in local storage or external storage device that has been plugged into the GXV3240, the phonebook file can be directly imported to the Contacts. There are three different formats supported for the phonebook file: "csv", "vcard", and "xml". Users could manually create contacts first and export the phonebook file in csv, vcard or xml format to take a look on the phonebook file. -
Page 79: Download Contacts
Figure 77: GXV3240 Contacts - Export Contacts 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3240 is using "UTF-8" as the encoding method. 5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to. -
Page 80: Search Contacts
5. Fill in the necessary options and then tap on "Download Now". The GXV3240 will send out request to the configured HTTP/TFTP server. Search Contacts 1. Open Contacts. 2. Select to open the contact list where you would like to search. -
Page 81: Add Contacts To Favorites
1. Select the contact to be added as described in [ Select Contacts 2. Tap on and select "Add to favourites". Figure 80: GXV3240 Contacts - Contacts Options There are another 2 methods to add contacts to favorites. When adding or editing single contact, tap on to add the contact to favorite, or ... -
Page 82: Send Contacts To Desktop Shortcut
To add a new group, tap on and select the existing contacts to the group. Figure 82: GXV3240 Contacts - Add New Group Note: Users could also select group for the contact when adding or editing the contact. -
Page 83: Contacts Storage Status
Contacts Storage Status The GXV3240 default maximum contacts storage is up to 1000. To check contact storage status, tap on to bring up contacts options and select "Storage Status". Figure 83: GXV3240 Contacts – Contact Options Figure 84: GXV3240 Contacts - Storage Status Note: Users could increase the number of maximum contacts storage to more than 1000 contacts on GXV3240. -
Page 84: Figure 85: Gxv3240 Contacts Options- Account
4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap on "Add account" if there is no logged-in account set up on the GXV3240 yet. 5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add a Google account. -
Page 85: Figure 87: Add Google Account To Sync Up In Contacts
Figure 87: Add Google Account to Sync up in Contacts If users select "Existing", sign in with the Email address and password to complete the setup. Figure 88: Sign in Google Account P a g e | 84 GXV3240 User Guide... -
Page 86: Ldap Phonebook
LDAP PHONEBOOK In addition to local contacts, the GXV3240 also supports LDAP and LDAPS phonebook if LDAP or LDAPS server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3240: http://www.grandstream.com/sites/default/files/Resources/GXV3240_ldap_book_guide_0.pdf... -
Page 87: Broadworks Xsi Contacts
BROADWORKS XSI CONTACTS Besides the Local and LDAP phonebook, the GXV3240 also supports BroadWorks Xsi contacts if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Contacts on the GXV3240: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf... -
Page 88: Blacklist
BLACKLIST The GXV3240 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon in the phone's menu. Block History Open blacklist and tap on to view the block history. It shows the detailed information for the blocked calls: caller number, caller name and calling time. -
Page 89: Edit Blacklist
The blacklist can be added manually, add from contacts, or added from call history. Figure 90: GXV3240 Blacklist - Add Blacklist 2. The following figure shows manually adding number to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/other note information in the second field (optional). -
Page 90: Edit Blacklist
1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on the checkbox for the entries to be selected. indicates the entry is selected. 3. Tap on to delete the selected entries. P a g e | 89 GXV3240 User Guide... -
Page 91: Blacklist Settings
Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Figure 93: Blacklist Settings P a g e | 90 GXV3240 User Guide... -
Page 92: Call History
CALL HISTORY GXV3240 Call history provides users access to phone's call logs in different categories. Call history can be accessed in the following two ways: on phone's menu or idle screen if call history shortcut is created on the desktop. -
Page 93: Dial Out From Call History
Users can edit this number before calling, add this number to contacts, add this number to balcklist and send text message to this number. Figure 96: GXV3240 Call History – Options Delete Call History ... -
Page 94: Call History Details
Broadworks XSI Call History Besides the Local Call History, the GXV3240 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3240: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf... -
Page 95: Sms
The GXV3240 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on on the phone's menu or desktop to launch SMS application. -
Page 96: Create New Sms
3. Add number to send the message to. 4. Enter the number of the contact to send the message to on the left side of the top menu. Users could also select contact from GXV3240 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu. -
Page 97: Calendar
CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3240 also provides notification for the upcoming events from the Calendar. Tap on to launch Calendar application. Sign in Calendar While launching the Calendar application for the first time, the users will be required to sign in with a Google account. -
Page 98: Create Event
Figure 105: Create Event Calendar Options In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". P a g e | 97 GXV3240 User Guide... -
Page 99: Email
EMAIL GXV3240 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. Sign in Email When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step. -
Page 100: Figure 108: Email Account Type - Pop3
EXCHANGE setup. When using EXCHANGE, all Emails are stored in the central Exchange mail server and can be checked using capable mail client such as Microsoft Outlook. Please check with your network administrators for the correct Email account settings for EXCHANGE. P a g e | 99 GXV3240 User Guide... -
Page 101: Email Options
5. Set up "Your name" to be displayed on the outgoing messages and tap on "Next" again. Users should be able to start using the Email account now. Email Options Send Email Tap on to compose and send an Email. Search Email Tap on to search Email. P a g e | 100 GXV3240 User Guide... -
Page 102: Email Folders
Multiple Email Accounts Users could also add more than one Email account on the GXV3240. To do this, go to phone's Settings—>Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for users to add the Email account. -
Page 103: Gs Market
GS MARKET The GXV3240 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well. -
Page 104: Update Apps
Figure 114: GXV3240 GS Market - Downloaded Applications Update APPS The GXV3240 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market. -
Page 105: Figure 116: Gxv3240 Gs Market - Uninstall Applications
Figure 116: GXV3240 GS Market - Uninstall Applications P a g e | 104 GXV3240 User Guide... -
Page 106: Tools
File Manager application. Copy And Paste Files Follow the steps below to copy and paste a file on the GXV3240. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up. -
Page 107: Move Files
The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3240. -
Page 108: Send Files
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up. 2. Select the files or folders to be sent. Tap on to select all files or unselect all files. P a g e | 107 GXV3240 User Guide... -
Page 109: Delete Files
Figure 123: GXV3240 File Manager - Options 3. Tap on and select "Send". A new dialog window will pop up for users to send the file via Bluetooth or other applications. Delete Files 1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up. -
Page 110: Figure 125: Rename File
"Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Figure 125: Rename File Note: Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. P a g e | 109 GXV3240 User Guide... -
Page 111: Ftp Server
FTP SERVER The GXV3240 supports file transfer via FTP server. Once installed, users could access the GXV3240 file system from PC. Tap on in the phone's menu or desktop to open FTP Server application. Figure 126: FTP Server - Start Tap on "Start FTP Server"... -
Page 112: Figure 128: Ftp Server - Settings
Figure 128: FTP Server – Settings P a g e | 111 GXV3240 User Guide... -
Page 113: Recorder
RECORDER GXV3240 Recorder application allows users to record audio and access recording files from call recording. There is no time limit on the recorder as long as there is enough space to save the recording file. Tap on on the phone's menu or desktop to launch the Recorder application. -
Page 114: Call Recorder
During an active call, users have the option to record the conversation. The recorded conversation can be retrieved here. Figure 132: Call Recorder Recorded Files Settings User can specify whether to store the recorded file locally, or using a USB/SD Card by following these steps: P a g e | 113 GXV3240 User Guide... -
Page 115: Downloads
The files (such as PDF documents, pictures) downloaded from the browser will be stored in the internal storage and can be access from Downloads application. P a g e | 114 GXV3240 User Guide... -
Page 116: Ip Location
Based on the IP address provided, the following information will be given: Country, Region, City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when configuring the phone to provide personalized settings based on user's location. Figure 136: GXV3240 Location P a g e | 115... -
Page 117: Diagnosis
USA. The time zone is UTC-07:00 and the weather code is USA0746. Diagnosis The GXV3240 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on the phone's menu or desktop to launch Diagnosis application. -
Page 118: Camera
CAMERA The GXV3240 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu. -
Page 119: Angle Adjustment
Figure 139: GXV3240 Camera Settings Angle Adjustment On the back of the GXV3240 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off. -
Page 120: Multimedia
GXV3240. Figure 140: GXV3240 Gallery Gallery albums The image related folders in the GXV3240 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder. View pictures After accessing the album, slide left/right to view all the pictures. -
Page 121: Figure 141: Gxv3240 Gallery - Edit Picture
Figure 142: GXV3240 Gallery - Picture Options Take picture/video Tap on on the upper right of the Gallery to start taking pictures or videos using the GXV3240 built-in camera. In the camera mode, users could tap on to take video and tap on to take picture on the bottom right. -
Page 122: Screensaver
LCD menu under Menu -> System Settings -> Display -> Daydream -> Screensaver. Figure 143: Use Local Images Click on Use local images and select Internal Storage or Screensaver. Figure 144: Local Images P a g e | 121 GXV3240 User Guide... -
Page 123: Music
Click on Use network images and set the path of the remote screensaver folder. Figure 146: Network Image Path Music The GXV3240 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on icon on the phone's menu or desktop to launch Music application. -
Page 124: Edit Music
Figure 147: GXV3240 Music - Refresh Music List 4. Select a song and tap on to play the song. Pervious Pause Next Switch Mode Figure 148: GXV3240 Music - Play a Song Edit Music 1. In the music list, touch and press on one of the music file until the checkbox displays. -
Page 125: Figure 149: Gxv3240 Music - Options
Figure 149: GXV3240 Music - Options P a g e | 124 GXV3240 User Guide... -
Page 126: Sort Music
On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist". Songs Artists Albums Playlists Figure 150: GXV3240 Music - Sort Songs Search Music 1. Tap on to access the lists of songs. -
Page 127: Edit Playlist
Figure 151: GXV3240 Music - Create Playlist Edit Playlist 1. Tap on to access Playlists. 2. Touch and press one of the playlist for about 3 seconds to select it. 3. Press to bring up options to play the playlist or rename the playlist. -
Page 128: Broswer
BROSWER GXV3240 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on the phone's menu or desktop to launch the Browser application. Figure 152: GXV3240 Web Browser ... -
Page 129: Figure 154: Open New Window In Browser
To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser and choose which pages you want to display from the drop menu. Figure 155: GXV3240 Web Browser-Bookmarks P a g e | 128... -
Page 130: Rss News
RSS NEWS Add RSS Widget 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget. -
Page 131: Weather
Figure 157: GXV3240 RSS News Settings Weather GXV3240 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. Add Weather Widget 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets". -
Page 132: Weather Settings
"Add City": Tap to add city for the location you would like to check the weather. "Settings": Tap on configure temperature unit and update interval time. Figure 160: GXV3240 Weather Update Settings P a g e | 131 GXV3240 User Guide... -
Page 133: Bs-Im&P
BS-IM&P GXV3240 supports BroadWorks Instant Message and Presence (IM&P) feature. This service is a multi-tenant Instant Message & Presence service based on the Extensible Messaging and Presence Protocol (XMPP) and works with any XMPP compatible client. Please refer to the following link for more details about how to use BroadWorks IM&P on the GXV3240:... -
Page 134: Actionurl
ACTIONURL GXV3240 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI. -
Page 135: Pnp
/Internal Storage/pnp. And the PNP URL should be point to the pnp directory. For instance, if a user wants to set his GXV3240 as a HTTP file server, whose IP address is 192.168.1.100, and the config file is saved in the directory /Local Storage/pnp, it needs to enter http://192.168.1.100/pnp. -
Page 136: Enable From Lcd
3. In the Settings page, switch the PNP feature on and switch the 3CX Auto Provision off. Type the URL to the Configuration file path in the correct format. And if the GXV3240 needs to be set as a file server, it needs to load the configuration file to the directory /Local Storage/pnp via the Import local configuration file. -
Page 137: Connect To Network And Devices
2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and the GXV3240 should be able to get IP address from the DHCP server in the network. -
Page 138: Figure 162: Gxv3240 Connect To Wi-Fi
Figure 162: GXV3240 Connect to Wi-Fi 8. The previous steps allow the GXV3240 to connect the WiFi network with DHCP setting by default. If it needs to connected the WiFi with static IP or PPPoE setting, please scroll down the setting window and tap to check the “Show advanced options”. -
Page 139: Wi-Fi Settings Shortcut
GXV3240. To connect to a Bluetooth device, turn on GXV3240’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3240, "pair" the device with GXV3240 so that both devices know how to connect securely to each other. -
Page 140: Change Bluetooth Device Name
4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3240 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable. -
Page 141: Unpair A Bluetooth Device
1. Go to the GXV3240 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 2. Connect EHS Headset to GXV3240. Insert headset connector into the RJ9 headset port on the back of GXV3240. 3. To switch to headset mode, press headset button on the GXV3240. -
Page 142: Usb Headset
SD Card 1. Insert your SD card into SD Card slot at the back of GXV3240. Please make sure the SD Card is inserted with right direction on the GXV3240 as indicated on the SD card slot. -
Page 143: Hdmi Device
2. It will take a few seconds for the GXV3240 to prepare the connection. Then the SD Card icon will show on the status bar. 3. To access SD Card, go to GXV3240 MENU->File Manager->sdcard. Tap on it to manage your data. -
Page 144: Figure 170: Settings->Display->Hdmi Control
In this window, end user can set the HDMI output video quality, screen refresh rate and screen resolution for the GXV3240 device. The video quality can be selected from 480P to 720P; the screen refresh rate can be selected from 50HZ to 60HZ, and the screen resolution can be selected from 4:3 to 16:9. -
Page 145: Figure 172: Settings->Display->Hdmi Color Mode
8. The end user can select the audio channel while the HDMI device is connected. In LCD Settings->Sound, there is an audio channel setting “HDMI”. If it switched on, the audio channel will be use the HDMI device. Otherwise, the audio channel will be used locally. P a g e | 144 GXV3240 User Guide... -
Page 146: Figure 174: Settings->Display->Hdmi Audio Channel Switch
Figure 174: Settings->Display->HDMI Audio Channel Switch P a g e | 145 GXV3240 User Guide... -
Page 147: Experiencing The Gxv3240 Application Phone
EXPERIENCING THE GXV3240 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.