Contacting Customer Support - Juniper ACX5448 Quick Start Manual

Universal metro router
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installed and used in accordance with the instruction manual, might cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Contacting Customer Support

You can contact Juniper Networks Technical Assistance Center (JTAC) 24 hours a day, 7 days a week in one of the following
ways:
On the Web, using the Case Manager link at:
https://www.juniper.net/support/
By telephone:
From the US and Canada: 1-888-314-JTAC
From all other locations: 1-408-745-9500
If contacting JTAC by phone, enter your 12-digit case number followed by the # key if this is an existing case, or press the * key
to be routed to the next available support engineer.
When requesting support from JTAC by telephone, be prepared to provide the following information:
Your existing case number, if you have one
Details of the failure or problem
Type of activity being performed on the platform when the problem occurred
Configuration data using one or more of the show commands
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States
and other countries. All other trademarks may be property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this
document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Copyright © 2018 Juniper
Networks, Inc. All rights reserved. Part Number: 530-087939 Rev. 01, July 2018.
ACX5448 Universal Metro Router Quick Start Guide

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