Nokia 500s Installation Manual page 94

7
Troubleshooting
Note
Blank passwords are not accepted in Nokia Network Voyager or Lynx.
After you execute this command, the system reports that the password
was not successfully changed. However, the password is changed and is
now newpassword.
Finally, return the entire database to its default settings to initiate the initial
configuration process. The initial configuration process is described in
Chapter 3, "Performing the Initial Configuration."
To reset the default database settings
1. Log in to the 500s appliance as admin by using Nokia Network Voyager.
For information about how to access Network Voyager and the related
reference materials, see
2. Under Configuration Database Management (Config > System
Configuration > Manage Configuration Sets), choose the option to create
a new factory default configuration.
3. Create the new default configuration.
Do Not Get a Login Prompt—Error Messages Appear
Problem The 500s appliance is defective, or the file system on the 500s
appliance is defective.
Solution Contact the Nokia customer support site listed in
Information"
Note
Use the full installation procedure to install a new system. The new
system completely replaces the contents of the drive and might be
needed to restore or reload an 500s appliance. This procedure erases
any configuration database on the appliance. For information about how
94
"To open Nokia Network Voyager"
on page 3.
on page 51.
"Nokia Contact
Nokia 500s Installation Guide