Performing Maintenance Tasks; Investigate Warnings; Restart The System - Polycom RealPresence Trio 8800 User Manual

Performing Maintenance Tasks

When the system is unable to operate properly, you need to investigate or troubleshoot issues among other
tasks your administrator may ask you to perform. This section shows you how to perform the following tasks:
●

Investigate Warnings

●

Restart the System

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Update the System Configuration
●
Test System Hardware
●
Clean the Touchscreen
Investigate Warnings
When the system is unable to perform certain tasks, a notification message is displayed in the status bar
and on the Settings icon on the Home screen. The warning notification lets you know that the system has
one or more important issues. You can view details about the issues from the Warnings screen.
To view a detailed list of system issues:
» Navigate to Settings > Status > Diagnostics > Warnings.
The Warnings screen is displayed listing any issues.
Restart the System
Your system administrator may ask you to restart the system if the system malfunctions or to assist in
troubleshooting.
Caution: Restarting the RealPresence Trio 8800
Before you restart the system, contact your system administrator. If the system is malfunctioning, you
may be able to restore normal operation without restarting. In addition, your administrator may want to
troubleshoot the system before you restart it.
If you need to update the system's configuration, don't restart it. Instead, see the section
System Configuration.
To restart the system:
1 Navigate to Settings > Basic > Restart Phone.
A confirmation message is displayed.
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