Cancel A Transfer; Managing Multiple Calls; Manage Calls From The Calls Screen - Polycom RealPresence Trio 8800 User Manual

Polycom RealPresence Trio Solution User Guide
3 If the transfer type is set to Consultative, press Transfer

Cancel a Transfer

If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
To cancel a transfer before the call connects:
» Select Cancel.
The call is not transferred and becomes active.

Managing Multiple Calls

You can manage multiple calls that are active, incoming, or held on the system. In the Calls screen, you can
view active and held calls, including conference calls. The following figure shows an active call and a held
conference call.

Manage Calls from the Calls Screen

From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
To manage a call from the Calls screen:
1 Select a call.
2 Do one of the following:
 Select Hold
 Select Resume
 Select Hang Up
call first before ending it.
 Select Transfer
Polycom, Inc.
to place an active call on hold.
to make a held call active.
to end a call with a contact. You can end active calls only, so resume the held
to send the call to another contact.
after speaking with your contact.
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