Troubleshooting - RIDGID SeekTech SR-20 Operator's Manual

Problem
SR‑24 locks up during use
SR‑24 will not pick up signal
While line tracing, lines jump
around the screen in the
mapping display
While locating a Sonde,
lines jump around the
screen
Distance between the
Sonde and either pole not
equal
Unit acts erratic and does
not power off
Display appears completely
dark or completely light
when on
No sound is audible
The SR‑24 will not power on

Troubleshooting

Probable Fault
—
—
SR‑24 not receiving the
signal or interference is
present�
Sonde batteries may be low
or Sonde may be too far
away�
Sonde may be tilted or cast
iron to plastic transition�
Batteries may be low�
When the SR‑24 gets too
hot, the LCD will darken�
When it gets too cold, it will
lighten�
—
Faulty batteries or blown
fuse�
Solution
Power off the SR‑24 and then power on� Remove
the batteries if the unit will not turn off� Replace the
batteries if low�
Make sure the mode and frequency are correctly
set� Examine the transmitter connections and make
necessary improvements� Relocate the transmitter,
change the grounding or frequency, modify the
proximity threshold, or change the signal focus
control settings�
Make sure the transmitter is well connected and
grounded� Point the SR‑24 at either lead to ensure
that adequate levels of current are flowing on the
target line�
Use a higher frequency, connect to a different point
on the line, or switch to Inductive Mode�
Determine and eliminate the source of distortion�
Make sure the batteries are fully charged�
Make sure the batteries in the Sonde are fully
charged�
Start the Sonde locate with the Sonde located closer
or perform an area search�
Place the antenna close to the Sonde to verify the
signal� Note that Sondes have difficulty emitting
signals through cast iron and ductile iron lines�
Increase the proximity threshold and try lower
settings of signal focus control to improve the focus
on weaker signals�
Refer to the section of locating tilted Sondes�
Replace batteries�
Power off the SR‑24 and then power on� Adjust the
LCD contrast�
Adjust the sound level� Verify that the Proximity
Number is greater than zero�
Check the orientation of the batteries and that they
are fully charged� Make sure the battery contacts are
not damaged� Fuse is not user‑replaceable, contact
an Authorized Service Center�
English – 57