When You Think Something Is Wrong With The Equipment; General Operations - Toshiba e-Studio2000AC Software Troubleshooting Manual

When You Think Something Is Wrong With the Equipment

0.
If you think there is something wrong with the equipment, check the following items.
 To see the functions of the equipment such as copy or print, refer to their operator's manuals (Copying Guide and
Printing Guide respectively).
 Checking the operations or procedures may help you solve the problems. When something is unclear in the
operation of the equipment or you think there is something is wrong with it, the operator's manual for the function
you are using will be helpful.
 General operations
Problem Description
The equipment does not
work at all.
No icons or signs are
displayed on the touch
panel.
(The MAIN POWER lamp, the
ON/OFF lamp and the
[ENERGY SAVER] button
light.)
No icons or signs are
displayed on the touch
panel.
(Only the MAIN POWER lamp
lights.)
The touch panel is dim.
The button does not
respond to my operation.
("Saving energy Press
START button" appears on
the touch panel.)
The button does not
respond to my operation.
(The MAIN POWER lamp, the
ON/OFF lamp and the
[ENERGY SAVER] button
light.)
The button does not
respond to my operation.
(Only the MAIN POWER lamp
lights.)
The window "Enter
Department Code" appears.
The window "Enter the user
name and Password"
appears.
76 When You Think Something Is Wrong With the Equipment
Cause
The main power switch is OFF.
The power cord is not securely
inserted into the outlet.
The equipment is in the Sleep
mode.
The power of the equipment is
not turned ON.
The equipment is in the Super
Sleep mode.
The contrast of the touch panel
is adjusted lower.
The equipment is in the energy
saving mode.
The equipment is in the Sleep
mode.
The power of the equipment is
not turned ON.
The equipment is in the Super
Sleep mode.
The equipment is managed
under the department
management function.
The equipment is managed
under the user management
function.
Corrective Action
Turn the main power switch ON.
Insert the power cord into the outlet until it
comes to a stop.
Press the [ENERGY SAVER] button to recover from
the Sleep mode.
Refer to the Quick Start Guide.
Press and hold the [POWER] button until the ON/
OFF lamp lights.
Press and hold the [ENERGY SAVER] button until
the ON/OFF lamp lights to recover from the
Super Sleep mode.
Refer to the Quick Start Guide.
Adjust the contrast lighter.
Refer to the MFP Management Guide.
Press the [ENERGY SAVER] button to recover from
the energy saving mode.
Refer to the Quick Start Guide.
Press the [ENERGY SAVER] button to recover from
the Sleep mode.
Refer to the Quick Start Guide.
Press and hold the [POWER] button until the ON/
OFF lamp lights.
Press and hold the [ENERGY SAVER] button until
the ON/OFF lamp lights to recover from the
Super Sleep mode.
Refer to the Quick Start Guide.
Enter your department code. If you do not know
it, contact the administrator of the equipment.
Enter your user name and password. If you do
not know them, contact the administrator of the
equipment.