Toshiba e-Studio2000AC Software Troubleshooting Manual page 39

TROUBLESHOOTING FOR NETWORK
6.
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network .............................................................................40
Cannot locate the equipment in the network ....................................................................................................40
Cannot locate the equipment with Local Discovery ..........................................................................................41
Equipment does not respond to ping command ...............................................................................................42
LDAP Search and Authentication Problems.........................................................................43
Network shutdown occurs or touch panel disabled after LDAP search............................................................43
LDAP authentication takes a long time ..............................................................................................................43
Printing Problems (Network Related) ................................................................................44
SMB print in a Windows operating system environment...................................................................................44
Raw TCP or LPR print in a Windows operating system environment................................................................45
IPP print in a Windows operating system environment ....................................................................................45
Novell print in a NetWare environment ..............................................................................................................46
Mac OS environment ...........................................................................................................................................46
UNIX/Linux environment .....................................................................................................................................47
Network Fax (N/W-Fax) Driver Problems ............................................................................48
N/W-Fax driver installation error messages .......................................................................................................48
N/W-Fax driver general errors .............................................................................................................................49
Client Software Authentication Problems...........................................................................50
Cannot log in using client software.....................................................................................................................50
Printing can be made even with incorrect user name and password...............................................................50
Wireless LAN Connection Problems ....................................................................................51
Cannot connect to the MFP .................................................................................................................................51