Troubleshooting When Using The Copy Function; When A Message Is Displayed - Ricoh Aficio IS 2425 Operating & Troubleshooting Instructions

2. Troubleshooting When
Using the Copy Function
This chapter describes likely causes of and possible solutions for copier function
problems.

When a Message Is Displayed

This section describes the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒ For messages that are not listed here, see p.5 "When You Have Problems Op-
erating the Machine".
Message
Cannot detect
original size.
Cannot detect
original size.
Cannot detect
original size.
Check original
orientation.
Check paper
size.
Rotate Sort is
not available
with this paper
size.
Cannot staple
paper of this
size.
Duplex is not
available with
this paper size.
Maximum number
of sets is nn.
("nn" indicates the max-
imum number of sets.)
Cause
An irregular original is
placed.
An irregular original is
placed.
Original is not placed.
Original is not placed in a
proper orientation.
An irregular paper size is
set.
A size of paper for which
Rotate Sort is not availa-
ble is selected.
The Staple function can-
not be used with the pa-
per size selected.
The Duplex function can-
not be used with the pa-
per size selected.
The number of copies ex-
ceeds the maximum copy
quantity.
Solution
Select paper manually, not in Auto Pa-
per Select mode, and do not use Auto
Reduce/Enlarge function. See "Sizes dif-
ficult to detect", Copy/Document Serv-
er Reference.
Place the original on the exposure glass.
See "Placing Originals on the Exposure
Glass" and "Sizes difficult to detect",
Copy/Document Server Reference.
Place your originals.
Change the orientation of the original.
If you press the {Start} key, copy will
start onto the selected paper.
Select a proper paper size. See "Supple-
mentary Information", Copy/Docu-
ment Server Reference.
Select a paper size that can be used with
the Staple function. See "Supplementary
Information", Copy/Document Server
Reference.
Select a proper paper size. See "Supple-
mentary Information", Copy/Docu-
ment Server Reference.
You can change the maximum copy
quantity. See "Max. Copy Quantity",
General Settings Guide.
15