Ricoh Aficio IS 2425 Operating & Troubleshooting Instructions page 39

Message
Check whether
there are any
network prob-
lems.
[14-09]
Check whether
there are any
network prob-
lems.
[14-33]
Cause
E-mail transmission was re-
fused by SMTP authentication,
POP before SMTP authentica-
tion or login authentication of
the computer in which the fold-
er for transfer is specified.
No machine e-mail address is
programmed.
When a Message Is Displayed
Solution
• Check that the user name and
password for SMTP authentica-
tion or POP before SMTP au-
thentication are correctly
programmed from File Transfer
under System Settings. See
"File Transfer", General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the user name and
password of the Fax E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
"File Transfer", General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the login user ID
and password for the computer
in which the folder for forward-
ing is specified are correctly
programmed.
• Check that the folder for for-
warding is correctly specified.
• Check that the computer in
which the folder for forwarding
is specified is correctly operated.
• Consult your network adminis-
trator.
• Check that the machine e-mail
address is correctly pro-
grammed from File Transfer
under System Settings. See
"File Transfer", General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Consult your network adminis-
trator.
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