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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error
Expansion Module X, temperature
(BPE4_Y TMP) non-recoverable
Notes:
1. X = Module number
2. Y = BPE4 ID (1, 2, 3, or 4). The
max BPE4 number is 4, and
there are 2 slots in each BPE4.
Module number is based on the
configuration of the BPE4
Expansion Module X, voltage (BPE4_
Y VOL) non-recoverable
Notes:
1. X = Module number
2. Y = BPE4 ID (1, 2, 3, or 4). The
max BPE4 number is 4, and
there are 2 slots in each BPE4.
Module number is based on the
configuration of the BPE4
Error
Processor X, temperature (CPU X
OverTemp) non-recoverable [Note:
X=1-2]
Action
1. Check the room ambient temperature to ensure that it is
within the operating specifications for the chassis (see
"Features and specifications" on page 4).
2. If an air filter is installed, make sure that it is cleaned or
replaced (see the documentation for your BladeCenter
chassis).
3. Make sure that all fan/blower modules are running.
Replace fan modules if necessary (see the documentation
for your BladeCenter chassis).
4. Make sure that a device or filler is installed in each bay in
the front and rear of the chassis, and make sure that there
is nothing covering the bays. Any missing components
can cause a major reduction in airflow for the blade server
(see the documentation for your BladeCenter chassis).
1. Check the room ambient temperature to ensure that it is
within the operating specifications for the chassis (see
"Features and specifications" on page 4).
2. If an air filter is installed, make sure that it is cleaned or
replaced (see the documentation for your BladeCenter
chassis).
3. Make sure that all fan/blower modules are running.
Replace fan modules if necessary (see the documentation
for your BladeCenter chassis).
4. Make sure that a device or filler is installed in each bay in
the front and rear of the chassis, and make sure that there
is nothing covering the bays. Any missing components
can cause a major reduction in airflow for the blade server
(see the documentation for your BladeCenter chassis).
1. Make sure that the room temperature is within the
operating specifications (see "Features and
specifications" on page 4).
2. Make sure that none of the air vents on the BladeCenter
chassis and on the blade server are blocked.
3. Make sure that all of the fans on the BladeCenter chassis
are running.
4. Make sure that each bay of the BladeCenter chassis
contains either a device or a filler.
5. Make sure that the blade server is not missing any heat
sinks, DIMMs, or heat-sink fillers (see "Parts listing -
BladeCenter HX5" on page 57).
6. (Trained service technician only) Make sure that the
microprocessor heat sink is properly attached to the
microprocessor (see "Installing a microprocessor and heat
sink" on page 134).
.
173
Chapter 5
Diagnostics
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