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The following table lists IMM error messages that are displayed in the advanced management module event
log and suggested actions to correct the detected problems. These events, in a slightly different format, are
also displayed in the IMM event log.
Note: An updated list of IMM error messages and corrective actions are available on the IBM website at
http://www.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5079339&brandind=
5000008.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error Code: 0x80010200
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Error
System board (Planar 12V) voltage
under critical threshold. Reading: X,
Threshold: Y
Error
System board (Planar 5V) voltage
under critical threshold. Reading: X,
Threshold: Y
Error
System board (Planar 3.3V) voltage
under critical threshold. Reading: X,
Threshold: Y
Action
1. If the under voltage problem is occurring on all blade
servers, look for other events in the log related to power
and resolve those events (see "Event logs" on page 147).
2. View the event log provided by the advanced
management module for your BladeCenter chassis and
resolve any power related errors that might be displayed.
3. If other modules or blade servers are logging the same
issue, check the power supply for the BladeCenter
chassis.
4. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
1. Remove all expansion cards from the blade server (see
"Removing an I/O expansion card" on page 119).
2. Remove all storage drives from the blade server (see
"Removing a solid state drive" on page 101).
3. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
1. Remove all expansion cards from the blade server (see
"Removing an I/O expansion card" on page 119).
2. Remove all storage drives from the blade server (see
"Removing a solid state drive" on page 101).
3. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
.
163
Chapter 5
Diagnostics
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