Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 172

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Description
Error code
00580A1 Invalid DIMM population for
mirroring mode.
00580A4 Memory population
changed.
00580A5 Mirror failover complete
00580B0 Memory SMI link failure
00580B1
Memory SMI lane fail down
156
BladeCenter HX5 Blade ServerProblem Determination and Service Guide
Action
1. Make sure that the server contains the correct number of DIMMs, in
the correct order (see "Installing a DIMM - BladeCenter HX5" on
page 104).
2. Check the system event log for any memory errors that might be
related to the specified DIMM and resolve those errors.
Note: If the system event log is full, new events will not be posted to
the log. You can clear the system event log through the Setup Utility
(see "Using the Setup utility" on page 20). Select System Event
Logs and then select Clear System Event Log.
3. Reseat the DIMMs (see "Removing a DIMM - BladeCenter HX5" on
page 103 and "Installing a DIMM - BladeCenter HX5" on page 104)
and restart the blade server.
4. Remove the specified DIMM pair and replace the DIMM pair with an
identical pair of known good DIMMs, and then restart the server.
Repeat as necessary. If the failures continue, go to step 5 on page
156.
5. (Trained service technician only) Replace the system board (see
"Removing the system-board assembly - BladeCenter HX5" on page
140 and "Installing the system-board assembly - BladeCenter HX5"
on page 142).
Information only. Memory has been added, moved, or changed.
Information only. Memory redundancy has been lost. Check the system-
event log for uncorrected DIMM failure events.
1. Check the IBM support website for an applicable retain tip or
firmware update that applies to this memory error.
2. Check the DIMM connector and the associated microprocessor
connector (make sure you use the microprocessor installation and
removal tool).
3. (Trained service technician only) If the connector is damaged,
replace the system board assembly (see "Removing the system-
board assembly - BladeCenter HX5" on page 140 and "Installing the
system-board assembly - BladeCenter HX5" on page 142).
Information only.