Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 171

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Description
Error code
0058007 DIMM population is
unsupported
0058008 DIMM failed memory test
Action
technician only) replace the system-board assembly (see "Removing
the system-board assembly - BladeCenter HX5" on page 140 and
"Installing the system-board assembly - BladeCenter HX5" on page
142).
1. Make sure that the server contains the correct number of DIMMs, in
the correct order (see "Installing a DIMM - BladeCenter HX5" on
page 104).
2. Check the system event log for any memory errors that might be
related to specified DIMM pair and resolve those errors.
Note: If the system event log is full, new events will not be posted to
the log. You can clear the system event log through the Setup Utility
(see "Using the Setup utility" on page 20). Select System Event
Logs and then select Clear System Event Log.
3. Reseat the DIMMs (see "Removing a DIMM - BladeCenter HX5" on
page 103 and "Installing a DIMM - BladeCenter HX5" on page 104)
and restart the blade server.
4. Remove the specified DIMM pair and replace the DIMM pair with an
identical pair of known good DIMMs, and then restart the server.
Repeat as necessary. If the failures continue, go to step 5 on page
155.
5. (Trained service technician only) Replace the system board (see
"Removing the system-board assembly - BladeCenter HX5" on page
140 and "Installing the system-board assembly - BladeCenter HX5"
on page 142).
1. Refer to TIP H21455 for minimum code level.
2. Check the IBM support website for an applicable retain tip or
firmware update that applies to this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the
system board or the event logs) to a different memory channel or
microprocessor (see "Installing a DIMM - BladeCenter HX5" on page
104 for memory population sequence).
4. Enable all affected DIMMs using the Setup utility.
5. If the failure remains on the original DIMM slots, replace the DIMM
that was not moved. If the failure follows the DIMM that was moved,
replace the DIMM that was swapped.
6. If the problem occurs on the same DIMM connector, check the
DIMM connector. If the connector is damaged, (Trained service
technician only) replace the system-board assembly (see "Removing
the system-board assembly - BladeCenter HX5" on page 140 and
"Installing the system-board assembly - BladeCenter HX5" on page
142).
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Chapter 5 Diagnostics