Printronix P7000 User Manual page 320

Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message
B19 ERROR: DC
RETURNED*
B20 STATUS :00%
DOWNLOAD MODE
B21 STATUS:
PRINTER RESET
B22 ERROR:
DECOMPRESS
SIZE*
320
Can User
Explanation
Correct?
No The boot code
calls the DC (the
printer software
that runs on the
PowerPC) and
then the DC code
should run and
never return back
to the boot code. If
the DC code
returns back to the
boot code then this
message will be
displayed.
No Status message
informing the
operator that
software is being
downloaded.
Percentage figure
indicates
approximate
amount loaded into
the printer.
No Status message
informing the
operator that the
printer is
undergoing a
system reset.
No FLASH SIMM may
not be properly
installed.
Solution
Cycle power to see if the
message clears, if not,
contact your authorized
1
service representative.
No action is required.
No action is required.
Cycle power to see if the
message clears, if not,
contact your authorized
1
service representative.