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Troubleshooting > General Troubles
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures. Implement appropriate
procedures.
Symptom
Printed images are
totally too light.
The white portion of
printed images look
gray as a whole.
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Texts are not clearly
printed.
Black spots are in the
white portion of the
image.
Checkpoints
Is the paper damp?
Have you changed the density?
Is the toner distributed evenly within
the toner container?
Is EcoPrint mode enabled?
―
―
Have you changed the density?
Is the original a printed photograph?
Did you choose appropriate image
quality for the original?
Is the original holder or the glass
platen dirty?
11-6
Corrective Actions
Replace the paper with new paper.
If you experience frequent problems,
turn the cassette heater switch on.
Select appropriate density level.
Shake the toner container from side
to side several times.
Select [EcoPrint] > [Off].
Run [Drum Refresh].
Make sure the paper type setting is
correct for the paper being used.
Select appropriate density level.
Set [Original Image (Copy)] or [Org.
Image (Send/Store)] to [Photo].
Choose the appropriate image for
[Original Image (Copy)] or [Org.
Image (Send/Store)].
Clean the original holder or the glass
platen.
Reference
Page
3-17
2-5
6-16
8-61
10-4
6-18
11-32
8-9
6-16
8-61
6-17
6-17
10-2
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