Kyocera Ecosys M812cidn Operation Manual page 465

Troubleshooting > Responding to Messages
Error
Code
Failed to send via FTP.
2102
2103
Failed to send the e-mail.
Failed to send the e-mail.
2201
Failed to send via FTP.
2202
Failed to send via SMB.
2203
2231
Failed to send the e-mail.
2204
Failed to send the e-mail.
3101
Failed to send via FTP.
Failed to send the e-mail.
3201
—
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
Message
Check the network.
•
•
•
Check the following of the FTP server.
•
•
Check the network.
•
•
•
Check the network.
•
•
•
Check the e-mail size limit of the SMTP settings on the
Command Center RX.
Check the authentication methods of both the sender and
the recipient.
Check the network.
•
•
•
Check the SMTP user authentication method of the
recipient.
Turn the power switch off and back on. If this error occurs
several times, make a note of the displayed error code
and contact your service representative.
Corrective Actions
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Is FTP available?
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
11-24
Reference
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