The Java Client - ATEN KL1108V User Manual

KL1108V / KL1116V User Manual
Problem
After logging in I can't open the
WinClient ActiveX viewer.
Under Vista, after I open the
WinClient ActiveX viewer and try
to mount a driver or removable
disk, I get a "Driver not ready"
message.
My KL1108V / KL1116V units
don't show up in the Server List
window when I start the
WinClient AP program.
The WinClient ActiveX Viewer
and the WinClient AP won't
connect to the KVM over IP
switch.

The Java Client

For connection and operation problems, see the table below:
Problem
I can't connect to
the KVM over IP
switch.
249
1. You don't have the authority to install the WinCli-
ent Control add-on on your client computer.
Have the person with administrator privileges on
your client computer run the program the first
time to get it installed. It will open for you after
that.
2. Under Vista, you must also add the switch's
URL address to the list of trusted sites: Tools
Internet Options
→
Sites.
This is a result of Vista's UAC (User Account
Control). There are two methods to resolve this
problem:
1. If you are your client computer's administrator,
open your browser by right clicking its icon and
choosing Run as... then choose to run the
browser with the administrator account.
2. If you are not your client computer's
administrator, you must ask your client
computer's administrator to disable UAC.
Only units whose Access Port settings for Program
(see page 156) match the number specified for Port
in the Server area of this dialog box appear in the
Server List window. Make sure that your entry for
Port matches the entry you have specified for
Program on the Device Management Network
page.
DirectX 8.0 or higher must be installed on your
client computer.
1. The latest Java version must be installed on your client com-
puter.
2. Check if you need to specify the Program port along with the
IP address. See Java Client AP Login, page 50 for details.
3. Close Java reopen it, and try again.
Resolution
→ →
Security
Resolution
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