Panasonic FZ-G1 Series Operating Instructions Manual page 55

For Australia
Personal / Notebook Computers - 36 Month Warranty from Date of Purchase
1. Subject to the conditions of this warranty Panasonic or it's Authorised Service Centre will perform
necessary service on the product without charge for parts or labour, if in the opinion of Panasonic, the
product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic
Australia or its Authorised Distributors or Dealers and only where the products are used and serviced
within Australia or it's territories. Warranty cover only applies to service carried out by a Panasonic
Authorised Service Centre and only if valid proof of purchase is presented when warranty service is
requested.
3. This warranty only applies if the product has been installed and used in accordance with the y applies y applies i
manufacturer's recommendations (as noted in the operating instructions) under normal use and recommendati recommendat
reasonable care (in the opinion of Panasonic). The warranty covers normal domestic use only and does care (in the opinion o care (in the opinion
not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, damage, malfunction or f damage, malfunction
accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains nt, misuse, neglect, build nt, misuse, neglect, build-up of
supply problems, thunderstorm activity, infestation by insects or vermin, tampering or repair by ly problems, thunderstorm activity, ly problems, thunderstorm activity,
unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive conditions thorised persons (including unauthori thorised persons (including unauthoris
or any foreign object or matter having entered the product. oreign object or matter having entere oreign object or matter having entered
4. This warranty does not cover the following items unless the fault or defect existed at the time of nty does not cover the following items nty does not cover the following items
5. Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12 Months from the ghbook accessories (stylus, pens, AC
date of purchase & 3 months for batteries.
Check the Panasonic web site for latest warranty contact
Centre Locator and call the National Service Centre number indicated.
Prepare purchase receipt as proof of purchase date and system serial number which will be required by
the Authorised Service Centre.
7. The Warranty excludes 3 or less faulty pixels on screen.
8. The Warranty includes the repair or exchange of faulty parts within the product with items that are
functionally equivalent to that as originally supplied or better – including new or refurbished parts or
units – solely at Panasonic's discretion.
9. It is the customer's responsibility to backup all data from the hard disk drive before sending equipment
for repair. If a problem is related to the hard disk drive, or the hard disk drive has to be replaced,
Panasonic will only reload the factory pre-installed software for the product onto the replacement drive.
10. Panasonic will arrange free pick up and return for approved warranty repairs within 50 km of capital city
locations. Please ensure your unit is properly packed for return to the service location.
11. The warranties hereby conferred do not extend to, and exclude, any costs associated with the
installation, de-installation or re-installation of a product, including costs related to the mounting,
demounting or remounting of any screen, (and any other ancillary activities), delivery, handling,
freighting, transportation or insurance of the product or any part thereof or replacement of and do not
extend to, and exclude, any damage or loss occurring by reason of, during, associated with, or related
to such installation, de-installation, re-installation or transit.
In addition to your rights under this warranty, Panasonic products come with consumer guarantees that
cannot be excluded under the Australian Consumer Law. If there is a major failure with the product, you can
reject the product and elect to have a refund or to have the product replaced or if you wish you may elect
to keep the goods and be compensated for the drop in value of the goods. You are also entitled to have the
product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount
to a major failure.
If there is a major failure in regard to the product which cannot be remedied then you must notify us within
a reasonable period by contacting the Panasonic Customer Care Centre. If the failure in the product is not
a major failure then Panasonic may choose to repair or replace the product and will do so in a reasonable
period of time from receiving notice from you.
accessories (stylus, pens
3 months for batteries. months for batterie
b site for latest warranty contact atest warranty contact
ational Service Centre number indica nal Service Centre number i
of of purchase date and syst of of purchase date and system seria
pixels on screen. pixels on screen.
ange of faulty parts within the product ulty parts within the product
upplied or better – including new or re or better – including new or re
a from the hard disk drive before sen a from the hard disk drive before send
e, or the hard disk drive has to be rep or the hard disk drive has to be rep
ware for the product onto the replace ware for the product onto the replacem
d warranty repairs within 50 0 km of ca
rn to the service location.
any costs associated with the
costs related to the mounting
, use the Service
km of ca
ion.
ciated w
ed to th
tivities), delivery s), deliv , handlin
or repla or replacement of
g a g, associated w
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