Table of Contents
Advertisement
Upgrading the Polycom VVX 1500 D Phone
Symptom
The VVX 1500 D phone will not
upgrade when provisioned by a
Polycom CMA system.
Problem
The VVX 1500 D phone is not
running Polycom UC Software
3.3.0 .
Troubleshooting the Polycom VVX 1500 D Phone
Corrective Action
Do the following:
•
Upgrade the VVX 1500 D phone to UC
Software 3.3.0 using the provisioning
server. Refer to
Upgrading the
Phone's Software
on page 2-16.
•
Ensure that the Polycom CMA system
is running software version 5.0 .
•
Change the appropriate CMA
parameters through the phone's user
interface. Refer to
Enabling
Provisioning Using a Polycom CMA
System
on page 2-18.
The software on the VVX 1500 D phone
can now be upgraded through the
Polycom CMA system.
3 - 3
Advertisement
Table of Contents
