Mitel 6940 User Manual page 190

Mitel 6940 SIP Phone User Guide
4. Click on Basic Settings > Account Configuration.
The illustration above shows 2 accounts configured on the phone. Accounts must be set up by
your System Administrator.
5. For each account, enable the Call Forward state by placing a check mark in one or more of the
following State fields:
• All
• Busy
• No Answer
The All option forwards all incoming calls for this account to the specified phone number
regardless of the state of the phone. The phone can be in the Busy or No Answer states, or can
be in the idle state. The phone still forwards all calls to the specified number.
The Busy option call forwards incoming calls only if the account is in the busy state. The calls
are forwarded to the specified phone number.
The No Answer option call forwards incoming calls only if the account rings but is not answered
in the defined number of rings. The call gets forwarded to the specified number.
Note: You can use the Busy and No Answer states together using different forwarding
phone numbers. If these states are enabled for an account (the All state is disabled),
and the phone is in the busy state when a call comes in, the phone can forward the
call to the specified phone number (for example, voicemail). If there is no answer on
the phone after the specified number of rings, the phone can forward the call to a
different specified number, such as a cell phone number.
6. For each account, in the Value field, enter the phone number for which you want the incoming
calls to forward to if the phone is in the specified state.
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