Configuring A Call Forward Key - Mitel 6940 User Manual

Mitel 6940 SIP Phone User Guide
> Preferences > General > Call Forward Key Mode: Account (default), Phone, and Custom. Call
Forward behaves according to the mode you set.
You can configure Call Forward using the Mitel Web UI at the path, Basic Settings > Account
Configuration, or you can configure Call Forward using the IP phone UI at the path, Options > Call
Forward.
Using the Mitel Web UI at the path, Operation > Softkeys and XML, you can also configure a Call
Forward key for the phone (or for an expansion module) to use as a shortcut for accessing the Call
Forward menu on the phone.
The following describes the behavior for each Call Forward mode.
• Account (default): The Account mode allows you to configure Call Forward on a per account
basis. Pressing a configured Call Forward key applies to the account in focus.
• Phone: The Phone mode allows you to set the same Call Forward configuration for all accounts
(All, Busy, and/or No Answer). When you configure the initial account, the phone applies the
configuration to all other accounts. (In the Mitel Web UI, only the account you configured is
enabled. All other accounts are greyed out but set to the same configuration.) Using the Mitel
Web UI, if you make changes to that initial account, the changes apply to all accounts on the
phone.
• Custom: The Custom mode allows you to configure Call Forward for a specific account or all
accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account
independently or all accounts. On the 6940, you can set all accounts to All On, All Off, or copy
the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Note: If there is only one account configured on the phone, then the mode setting is
ignored and the phone behaves as if the mode was set to Phone.
You can enable different Call Forward rules/modes independently (for example, you can set different
phone numbers for Busy, All, and NoAnswer modes and then turn them on/off individually).
The following describes the key and Message Waiting Indicator (MWI) LEDs when you enable Call
Forward on the IP phone:
• MWI LED on if any Call Forward mode is enabled for the account in focus.
• MWI LED off if all Call Forward modes are disabled for the account in focus.
Note: If you make changes to the configuration for Call Forward through the IP phone
UI, you must refresh the Mitel Web UI screen to see the changes.

Configuring a Call Forward Key

The following describes the process of configuring Call Forward on your phone. To configure a Call
Forward key, see
clxxxviii
"Call Forward Key" on page cxvi.