Pitney Bowes ADDRESSRIGHT DA750 Operator's Manual
  1. Manuals
  2. Brands
  3. Pitney Bowes Manuals
  4. Printer
  5. ADDRESSRIGHT DA750
  6. Operator's manual
Pitney Bowes ADDRESSRIGHT DA750 Operator's Manual

Pitney Bowes ADDRESSRIGHT DA750 Operator's Manual

Pitney bowes inc. all in one printer user manual
Hide thumbs Also See for ADDRESSRIGHT DA750:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Quick Reference Manual
AddressRight™ Printer
DA700, DA750
Operator Guide
US English Version

Advertisement

Table of Contents
loading

Related Manuals for Pitney Bowes ADDRESSRIGHT DA750

Summary of Contents for Pitney Bowes ADDRESSRIGHT DA750

  • Page 1 AddressRight™ Printer DA700, DA750 Operator Guide US English Version...
  • Page 2 Envelope Designer™ Plus is a registered trademark and PB Supply Line is a service mark of Pitney Bowes Inc. Microsoft and Windows are trademarks or registered trademarks of Micro- soft Corporation.

  • Page 3: Table Of Contents

    Chapter 1, DA700/DA750 Overview Welcome to the DA700/DA750 ... 1-2 Using This Guide ... 1-2 System Requirements ... 1-4 Getting Help ... 1-5 Printer Options ... 1-7 Ordering Supplies ... 1-7 Chapter 2, Getting Started with the DA700/DA750 Unpacking the Printer ... 2-2 Choosing a Location for Your Printer ...
  • Page 4 Chapter 4, Using the DA700/DA750 With Your Printer Driver Software ... 4-2 Selecting Printer Properties ... 4-3 Using the Printer Properties Window ... 4-4 Selecting the DA700/DA750 from a Windows Application ... 4-14 Envelope Designer™ Plus ... 4-15 Chapter 5, Printer Maintenance Preventive Maintenance ...
  • Page 5 SV61027 Rev. D Appendix A, Control Panel Menus Using the Control Panel ... A-2 Using the Menus ... A-3 Using the Main Menu ... A-5 Main Menu Diagram ... A-6 1.Address Layout ... A-7 2. Print Quality ... A-11 3. Font Selection ... A-13 4.
  • Page 6 Table of Contents This page is intentionally blank. SV61027 Rev. D...
  • Page 7 Chapter 1 The DA700/DA750 Color Printer Overview The Pitney Bowes DA700/DA750 is a versatile, easy-to-use desktop printer designed for addressing applications. This chapter explains what's in this guide, and tells you how to order sup- plies and where to get more information about using your DA700/DA750.

  • Page 8: Welcome To The Da700/Da750

    Ink Jet Printer Using This Guide The Pitney Bowes DA700/DA750 color ink jet printer is a desktop printer used to print addresses, graphics and other information, in color, on a wide range of material of various sizes, construction and composition. With the DA700/DA750 you can define the font, placement, print quality and bar code characteristics for your addresses.
  • Page 9 Using This Guide (continued) SV61027 Rev. D Chapter 4, Using the DA700/DA750 With Your Computer Contains instructions for installing the printer driver, select- ing the printer from your software program and sending a mail job from your computer. Chapter 5, Printer Maintenance Describes how to keep the printer clean and functioning properly.

  • Page 10: System Requirements

    System Requirements To operate the DA700/DA750 with your computer, your system must meet the following requirements: Operating System* Windows 98 (2nd Edition), Parallel Cable Serial Cable * Subject to change. Pentium II 233 MHZ or greater 64 or more MB RAM recom- mended Windows ME, Windows ME, Windows 2000, Windows XP...

  • Page 11: Getting Help

    DA700/DA750 Printer - Overview • 1 Below is a table of the Microsoft operating systems currently supported and the dates Pitney Bowes expects to stop pro- viding support for the drivers that run on those systems. Last Date Pitney Bowes...

  • Page 12: Before You Call

    Getting Help (continued) (Phone Support, continued) Before You Call... Please see Chapter 6, Troubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand: • Model #: W707/W790 • Serial number: See back of unit.

  • Page 13: Printer Options

    SV61027 Rev. D You'll find the latest information about our products and ser- vices as well as answers to frequently asked technical ques- tions. Pitney Bowes offers several very useful options for your DA700/DA750: • Envelope Designer™ lets you create a professional looking envelope in a matter of seconds—you don't have...
  • Page 14 1 • DA700/DA750 Printer - Overview This page is intentionally blank. SV61027 Rev. D...

  • Page 15: Chapter 2, Getting Started With The Da700/Da750

    Chapter 2 Getting Started with the DA700/DA750 Printer This chapter explains how to unpack, assemble and connect your new printer. In this chapter: Unpacking the Printer ...2-2 Choosing a Location ...2-4 Important Safety Notes ...2-4 Assembling the DA700/DA750 ...2-5 Attach the Wire Frame ...2-6 Install the Sliding Fence ...

  • Page 16: Unpacking The Printer

    Unpacking As you remove the DA700/DA750 contents from the box, note the components of the printer, labeled below. the Printer Sliding Fence Wire Frame Assembly H-Block Separators Media Thickness Knob Control Panel (LCD Display and Keypad) SV61027 Rev. D...

  • Page 17: Package Contents

    Unpacking the Printer (continued) SV61027 Rev. D Package Contents • DA700/DA750 Printer • Output Stacker • Wire Frame with Material Prop, Washer and Retaining Knob (Input Material Stacker assembled) • Sliding Fence (long) • Sliding Fence (short) • Power Cord •...

  • Page 18: Choosing A Location For Your Printer

    Choosing a Location for Your Printer Important Safety Notes Follow these guidelines and safety precautions when se- lecting a location for your printer: • Place the printer on a table or other stable, level surface within the cable’s length (Parallel 10 feet max.;...

  • Page 19: Assembling The Da700/Da750

    DO NOT remove covers. The machine covers serve to enclose hazardous parts. If the machine has been dropped or has otherwise had the covers stressed in any way, report it to your Pitney Bowes Customer Service Representative. • To reduce the risk of fire and/or electrical shock, do not attempt to disassemble this machine.

  • Page 20: Assembling The Da700/Da750

    Assembling the DA700/ DA750 (continued) Insert the metal sheet into the height adjustment slot. Attach the Wire Frame to the Printer. 1. Hook the bottom edge of the wire frame under the de- flector. The wire frame slides between the feed rollers and the paper deflector.

  • Page 21: Install The Sliding Fence

    Assembling the DA700/DA750 (continued) Insert Sliding Fence between Slide Guides and Feed Carriage. SV61027 Rev. D Install the Sliding Fence The DA700/DA750 has two fences—a long one and a short one. Use the short fence when printing material smaller than a #10 envelope.

  • Page 22: Position The Output Stacker Tray

    Assembling the DA700/ DA750 (continued) Position the Output Stacker Tray Printed material is deposited in the output stacker tray. The tray can stack up to 150 #10 envelopes. Slide it into position under the back of the printer as shown below. Stacker Tray SV61027 Rev.

  • Page 23: Connect The Parallel Cable Or Serial Cable

    Connecting the DA700/DA750 to Your Computer SV61027 Rev. D Connecting the Parallel Cable or Serial Cable Use the parallel cable supplied to connect the DA700/DA750 to your computer, or use an approved serial cable. Each end of the parallel cable has a connector. One end is labeled “Printer”...
  • Page 24 Connecting the DA700/DA750 to Your Computer (continued) 2-10 3. Align the end of the cable connector labeled “Computer” with the printer port on your computer and push the ca- ble connector into the port. 4. To connect a Serial Cable (not supplied) to the printer, align the 25-pin male connector end of the cable with the serial port on the left side of the printer’s interface.

  • Page 25: Connect The Power Cord

    Plugging in the Power Cord Turning on the DA700/DA750 SV61027 Rev. D Connecting the Power Cord 1. Connect the power cord to the printer at the interface panel, shown below. Power Switch 2. Plug the power cord into a grounded outlet. Please review the safety information on pages 2-4 and 2-5.

  • Page 26: Install The Ink Jet Cartridges (Color & Black)

    Installing and Removing the Ink Jet Cartridge 2-12 Install the Ink Jet Cartridges The printer uses Ink Jet Cartridges for printing (DA750 uses color and black; DA700 uses black only). You must install a black and a color cartridge in the DA750 (a black only for the DA700) before you can print.
  • Page 27 Installing and Removing the Ink Jet Cartridge (continued) SV61027 Rev. D 6. Gently insert the cartridge (color to the right, black to the left-DA750 only) into the carriage at approximately a 20 degree angle with copper strip to the bottom and in first. Press down on the cartridge until it is seated.

  • Page 28: Removing The Ink Jet Cartridges

    Installing and Removing the Ink Jet Cartridge (continued) 2-14 3. Press the Replace Print Cartridge key on the control panel. This moves the carriage to the middle of the print- er. Do not move the cartridge by hand. 4. To remove the ink jet cartridge, place your thumb on the grooved surface and press down slightly then tilt towards you until it pops loose.
  • Page 29 Chapter 3 DA700/DA750 Features and Adjustments In this chapter you'll learn about key features of the DA700/DA750 printer and how to adjust it to meet the require- ments of your print jobs. In this chapter: Printer Features ...3-2 DA700/DA750 Throughput ... 3-3 Setting Up a Job ...3-6 Set the Separator Gap ...

  • Page 30: Chapter 3, Da700/Da750 Features And Adjustments

    Printer Features The DA700/DA750 has the following features: Speed (Throughput): Print Qualities: Internal Fonts: Optional Font Card Font Point Size: Material Thickness: Speed Printer speed refers to the number of pieces of mail that can be processed in an hour. Printer speed depends on the number of characters per line, the number of lines, character size, font, interface, barcode, material size and graphics.

  • Page 31: Da700/Da750 Throughput

    Throughput specifications for the printer have the following parameters in common: 18 average characters per line; 10 pt character size; Roman font; normal print width; bold off; parallel interface; each line terminated with CR LF; each address terminated with FF. (All speeds rated in pieces/hour.) Printing Black (DA700) / Black with Color Cartridge Removed (DA750) #10 Envelopes: 600 x 200 dpi...

  • Page 32: Material Thickness

    Printer Features (continued) Font Size Font size refers to the size of each typeface, and is mea- sured in points. The DA700/DA750 uses from 4 to 30 point size for internal or downloaded fonts. Material Thickness Thickness refers to the size of the material that is processed through the printer.
  • Page 33 Printer Features (continued) SV61027 Rev. D Other printer features include: • Ink Jet technology with shuttling head. • Interface to a standard IBM® compatible computer. • Prints USPS POSTNET certified bar code. • LCD menu display available in seven languages. •...

  • Page 34: Setting Up A Job

    Setting Up A Job Setting up a print job means adjusting the printer to accom- modate the width, height, thickness and weight of your ma- terial. The setup adjustments and the quality of your material determine how reliably your printer feeds the material. A good setup minimizes misfeeds and jams.
  • Page 35 Setting Up A Job (continued) SV61027 Rev. D 1. H-Block Separators Adjust to the thickness of your material. The gap between the H-Block separator fingers and the feed rollers should be just enough to allow a single piece to feed through the printer.
  • Page 36 Setting Up A Job (continued) 7. Control Panel Use the control panel buttons to access printer menus, de- fine print options, run the print job, position the print carriage and turn the printer on and off line. See Appendix A, Printer Menus, for detailed instructions.

  • Page 37: Set The Separator Gap

    Setting Up A Job (continued) SV61027 Rev. D 1. Set the Separator Gap Whenever you switch from one material type to another, you need to set the gap between the separators and the feed roller before printing begins. NOTE: There are three positions of the "H" Blocks. •...
  • Page 38 Setting Up A Job (continued) 3-10 4. Lower only the H-Blocks that come in direct contact with the material and let them touch the material. 5. Lock each separator in place. When lowering the H- Blocks, check that the material is between the sepa- rator tabs and the feed roller.

  • Page 39: Center The Wireframe Under The Material

    Setting Up A Job (continued) SV61027 Rev. D 2. Center the Wire Frame under the Material This adjustment helps eliminate skewing. 1. Unlock the feed carriage assembly by pushing the locking lever down. 2. Adjust the feed carriage by aligning with the center of the media.

  • Page 40: Set The Feed Angle

    Setting Up A Job (continued) 3-12 3. Set the Feed Angle The height of the wireframe input stacker depends on the type of material you're running: • Heavy material—adjust to a low angle • Standard material—adjust to the center (45 degree angle) •...
  • Page 41 Setting Up A Job (continued) SV61027 Rev. D The center of the knob aligns with num- ber 1 for a typical 3" x 5" post card. The center of the knob aligns with num- ber 3 for a typical # 10 envelope. The center of the knob aligns with num- ber 12 for typical 8 1/2"...

  • Page 42: Set The Wire Frame Ramp

    Setting Up A Job (continued) 3-14 4. Set the Wire Frame Ramp Slide Ramp Upward—Slide the ramp to the top of the Wire Frame. Slide Ramp Down—With the Feed Gap properly set for one piece of media, slide the ramp down.

  • Page 43: Position The Feed Fence

    Setting Up A Job (continued) Adjust Sliding Fence to media width. SV61027 Rev. D 5. Position the Feed Fence Your printer comes with two feed fences—a long one and a short one. Use the long fence for #10 envelopes and larger materials.

  • Page 44: Load Material

    Setting Up A Job (continued) 3-16 6. Load Material Once your printer is set up, you can load material and make a test print. To avoid misfeeds, follow these instructions: 1. Make sure the input area is free of dust and other matter.

  • Page 45: Adjust The Media Thickness Knob

    Setting Up A Job (continued) SV61027 Rev. D 7. Adjust the Media Thickness Knob The media thickness knob sets the distance between the printhead and the material. Use it to compensate for differ- ent material thicknesses and to increase clarity of the print- ing.
  • Page 46 Setting Up A Job (continued) 3-18 A Note about Print Quality The DA700/DA750 is designed to feed and print on a range of materials with various finishes and coatings. However the sharpness of the print may vary with different materials, depending on how absorbent the surface is, as well as other qualities.

  • Page 47: Adjust The Exit Rollers

    Setting Up A Job (continued) Exit Roller Release Lever SV61027 Rev. D 8. Adjust the Exit Rollers Adjust the exit rollers so they overlap the left and right edges of the material by 1/4". Rotate the release lever to vertical then slide the rollers from side to side to make the adjust- ment and press the lever down to lock.
  • Page 48 Setting Up A Job (continued) 3-20 Output Stack Height The output stacker holds up to five inches of material before it becomes necessary to remove the stack from the bin. The optional W760 stacker increases capacity to 300 #10 envelopes. NOTE: As the stack approaches the 5"...

  • Page 49: Print A Test Piece

    Setting Up A Job (continued) SV61027 Rev. D 9. Print a Test Piece 1. Make sure material is loaded properly. (Or you can use a single test piece if you'd like to check that your setup adjustments are okay.) 2. Turn the printer ON. The ON/OFF switch is located on the interface panel at the rear of the machine.
  • Page 50 3 • DA700/DA750 Features and Adjustments This page is intentionally blank. 3-22 SV61027 Rev. D...
  • Page 51 This chapter has instructions for install- ing the DA700/DA750 printer driver and using the printer with your computer. It also briefly explains Envelope Designer™ Plus, the Pitney Bowes envelope design software that comes with the printer. In this chapter: Printer Driver Software ...4-2 Selecting Printer Properties ...

  • Page 52: Chapter 4, Using The Da700/Da750 With Your

    Printer Driver Software Before you can use your printer with your computer, you must install the DA700/DA750 printer driver. The driver gives your computer information about the printer you're using, and tells the printer about the settings you want to use in your print job.

  • Page 53: Selecting Printer Properties

    1. Click the "Start" button in the task bar, then select "Set- tings." 2. Click "Printers." The Printer window displays. 3. Right click the Pitney Bowes icon, then left click the Properties option. The Properties window opens and displays seven tabs, each of which allows access to different printer options.

  • Page 54: Using The Printer Properties Window

    Selecting Printer Properties (continued) Using the Printer Properties Window NOTE: An explanation of items in each window is also available by doing the following: • Right click an item to display the "What's This" button. • Right or left click this button to display information about the selected item.
  • Page 55 Using the Printer Properties Window (continued) SV61027 Rev. D Use the Comment area to make a statement about the printer. For example, you might want to indicate what the printer should be used for and when it is available. If this printer is shared, the comment entered in this area displays on the computers sharing this printer.

  • Page 56: Properties Window

    The window shown here is a standard Windows driver dialog. It was not developed nor is it supported by Pitney Bowes. DO NOT change the settings in this tab; Pitney Bowes does not support networking of its Envelope printers. SV61027 Rev. D...
  • Page 57 Using the Printer Properties Window (continued) SV61027 Rev. D To display the Port window, left click the Port tab in the Properties window. The displayed list shows the available ports, the associated port monitor, and the printers that use the ports. To add another port to the display list, click "Add Port."...
  • Page 58 Using the Printer Properties Window (continued) To display the Advanced window, left click the Advanced tab in the Properties window. To make the printer available 24/7, select the "Always avail- able" option. To configure the printer for limited availability, select the "Available from"...
  • Page 59 The name of the installed driver displays in the "Driver" area. This usually matches the name of the print device, however, for the DA700/DA750, you will see "Pitney Bowes W700/ W790" instead. To install a new driver, click "New Driver" to launch the Add Printer Driver Wizard.
  • Page 60 Using the Printer Properties Window (continued) 4-10 When the option, "Print spooled documents first", is selected, the printer operates at maximum efficiency by printing docu- ments that have completed spooling regardless of their des- ignated priority. To direct the printer to keep printed documents in the queue, select the "Keep printed documents"...
  • Page 61 Using the Printer Properties Window (continued) SV61027 Rev. D To display the Color Management window, left click the Color Management tab in the Properties window. To allow the system to select the best colors from the avail- able profile, choose the "Automatic" option: this is the manu- facturer-recommended choice.
  • Page 62 Using the Printer Properties Window (continued) Pitney Bowes does not support Networking. Therefore, adding or removing permissions should not be used. 4-12 To display the Security window, left click the Security tab in the Properties window. SV61027 Rev. D...
  • Page 63 To display the Device Settings window, left click the Device Settings tab in the Properties window. Pitney Bowes recommends that you leave the manufacturer- set default as it is in this window and refer to your envelope printing application to change envelope sizes.

  • Page 64: Selecting The Da700/Da750

    Selecting the DA700/DA750 Printer from a Windows Application 4-14 The following steps explain how to select the DA700/DA750 printer from a Windows software application. The steps are similar for most applications. You can also refer to your appli- cation's documentation for specific instructions on installing selecting printers.

  • Page 65: Envelope Designer™ Plus

    Remember to change the printer selection back to your regular printer for your other printing jobs. The Pitney Bowes Envelope Designer™ Plus is an easy- to-use program that helps you create professional-looking envelope layouts quickly. With Envelope Designer Plus you can create and position a mailing address, return ad- dress, single-line message, barcode and graphics.
  • Page 66 4 • Using the DA700/DA750 with Your Computer This page is intentionally blank. 4-16 SV61027 Rev. D...
  • Page 67 Chapter 5 Printer Maintenance This chapter describes the maintenance procedures you should perform on a regular basis to keep your printer run- ning trouble-free. In this chapter: Preventive Maintenance ...5-2 Cleaning ...5-2 Print Quality Problems ...5-2 Exit Rollers ...5-3 Sensor ...5-3 Print Head Shaft ...5-3 Floor Assembly and Top Cover ...5-4...

  • Page 68: Preventive Maintenance

    Preventive Maintenance Cleaning Print Quality Problems The Pitney Bowes DA700/DA750 Ink Jet Printer is designed for trouble-free service with a minimal amount of care. You should schedule regular cleaning of the Feed Rollers, Exit Rollers and Lower Guide. Caution Clean print head, cartridge, ink surfaces and covers with plain water only.

  • Page 69: Exit Rollers

    Print Quality Problems (continued) Exit Rollers Sensor Print Head Shaft SV61027 Rev. D • Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean (wipe in the proper directions). • Install a new ink cartridge (page 2-12). If the right and left exit rollers are misaligned, that is, contact printed surfaces, they can become contaminated with ink.

  • Page 70: Floor Assembly And Top Cover

    Print Head Shaft (continued) Floor Assembly and Top Cover Print Head Shaft Periodically wipe the cover and floor assembly (feed deck) with a soft cotton cloth, dampened with water only. Sensor SV61027 Rev. D...

  • Page 71: Cmyk Printing

    CMYK Printing Alignment (DA750 ONLY) SV61027 Rev. D Your DA750 printer allows black (K) to print with color (CMY) at the same time. This is known as CMYK printing. To ensure proper printing, the black (K) and color cartridges (CMY) must be correctly aligned.
  • Page 72 CMYK Printing Alignment (DA750 ONLY) When the "ALIGN INK CARTRIDGES" prompt displays, press (+ ): 6. When the prompt for horizontal color alignment displays, insert an envelope into the printer and press ENTER. 7. The following prompt displays and the sample shown on the next page prints on the envelope.

  • Page 73: Cmyk Printing

    CMYK Printing Alignment (DA750 ONLY) SV61027 Rev. D 8. Press the (+) or (-) buttons to scroll through the selec- tions (1-15) and choose the number that represents the best horizontal alignment of the upper and lower lines (for the color and black cartridges, respectively). 9.
  • Page 74 CMYK Printing Alignment (DA750 ONLY) NOTE: The number you selected is highlighted (underlined) and all lines on the envelope should now be aligned. 10. Press MENU to return to the alignment choice window 11. Press (+) or (-) to move to the vertical alignment screens. 12.
  • Page 75 CMYK Printing Alignment (DA750 ONLY) SV61027 Rev. D 13. Press (+) or (-) to scroll through the selections (1-15) and choose the number that represents the best vertical alignment of the upper and lower lines (for the color and black cartridges, respectively). 14.
  • Page 76 5 • Printer Maintenance CMYK Printing Alignment (DA750 ONLY) 15. Press MENU twice to return to the normal ON LINE screen. 5-10 SV61027 Rev. D...
  • Page 77 Chapter 6 Troubleshooting This chapter lists common printer problems and offers suggestions on how to fix them. In this chapter: Problems and Solutions ...6-2 Feed Problems ...6-2 Print Quality Problems ...6-3 Interface Problems ...6-5 Motor Problems ...6-5 Barcode ...6-6 Other Problems ...6-7...

  • Page 78: Chapter 6, Troubleshooting

    See Chapter 3. Reason: Dirty feed rollers. Solution: Clean the feed roller with the Pitney Bowes Mul- tipurpose Cleaning Kit (Number 902-0). DO NOT use any other solvents or detergents. They could damage the feed rollers. Reason: Paper dust present (yellow or white residue), blocking feed sensor.

  • Page 79: Print Quality Problems

    Print Quality Problems SV61027 Rev. D Problem Multifeed (Feeds Doubles) or Skewing Reason: Separators (H-blocks) not set correctly. Also feed fence set incorrectly. Solution: Adjust H-blocks to thickness of material. See page 3-10. Check feed fence position. See page 3-16. Reason: Envelope thickness knob set too thick.
  • Page 80 Print Quality Problems (continued) Problem Address Printing is not Sharp Reason: Incorrect media thickness knob setting. Also, unsuitable material. Solution: Check whether envelope thickness knob is ad- justed too high (page 3-18). Print quality is less sharp when using Tyvek, recycled or glossy media.

  • Page 81: Interface Problems

    Make sure cable connections are tight. If the problem still persists, call Pitney Bowes for service. Clear memory (see page A-17). Cycle power. Problem Motor Turning but No Feed Roller Movement Reason: Mechanical problem. Solution: Call Pitney Bowes for Service.

  • Page 82: Barcode Problems

    Barcode Problems Problem Barcode (Lower Right) is not Printing Reason: Barcode not enabled Solution: Turn barcode ON using Envelope Designer™ Plus, or the DA700/DA750 print driver or the printer’s control panel menus. Reason: Missing ZIP Code. Solution: Insert ZIP Code. Reason: Invalid ZIP Code format.

  • Page 83: Other Problems

    Barcode Problems (continued) Other Problems SV61027 Rev. D Problem Address Too High Reason: Address field is within 1/10” of the top edge of the media, or material may be jamming. Solution: Move address field down to DMM specifica- tions, or correct the jamming. Problem Barcode Fails MERLIN Standards at USPS Reason:...
  • Page 84 Other Problems (continued) Problem Shuttle Jam Reason: Envelope thickness knob is set too low for mate- rial. Solution: Open the print area door assembly of the print- er, and adjust the media thickness knob. See page 3-18. Reason: Lower rail shaft dirty. Solution: Wipe lower rail shaft clean.

  • Page 85: Panel Menus

    Appendix A Using the Control Panel Menus The printer menus are used to control how your printed material looks. This appendix describes each menu and its options. In this appendix: Using the Control Panel ... A-2 Using the Menus ... A-3 Using the Main menu ...

  • Page 86: Appendix A, Control Panel Menus

    Using the Control Panel Use the buttons on the control panel to get to the printer menus, define the print options, run a print job, position the print carriage and turn the printer ON LINE and OFF LINE. If you’ve installed the DA700/DA750 printer driver on your computer, you’ll normally perform...

  • Page 87: Using The Menus

    Using the Control Panel (continued) Using the Menus SV61027 Rev. D The buttons on the control panel perform the following func- tions: This Button... Does This... ON LINE Toggles (switches) between ON LINE (communi- cates with host) and OFFLINE (no communica- tions with host).
  • Page 88 Using the Menus (continued) To select an option: 1. Press the ON LINE button until the LCD message displays OFF LINE. 2. To access the Main Menu, press the Menu button. 3. To access the Setup Menu, press and hold the Menu button for four (4) seconds.

  • Page 89: Using The Main Menu

    Using the Main Menu SV61027 Rev. D The Main Menu options are: 1. Address Layout 2. Print Quality 3. Font 4. Barcode 5. Address Recovery 6. Clear Counter 7. Job Settings NOTE: The settings you define in a software application such as SmartMailer™...

  • Page 90: Using The Main Menu

    Using the Main Menu (continued) Main Menu 1. ADDRESS LAYOUT 2. PRINT QUALITY 3. FONT 4. BARCODE 5. ADDRESS RECOVERY 6. CLEAR COUNTER 7. JOB SETTINGS NOTE: To print a list of the Main Menu and Setup Menu settings, press the test button when ROM REV is dis- played - in the setup Menu.

  • Page 91: Address Layout

    1. Address Layout SV61027 Rev. D Use the Address Layout option to set up the way an address appears on the printed material. The printable width is limited to 9.4” from the right side of the mail piece. The printable height is 15”...
  • Page 92 1. Address Layout (continued) B. Distance to Bottom (Bottom Margin) Use this option to set the distance from the top address line to the bottom of the envelope. For #10 envelopes this should be about two inches. Press the + or – buttons to increase or decrease the Dis- tance to Bottom, (+ MORE or –...
  • Page 93 1. Address Layout (continued) SV61027 Rev. D C. Line Spacing Press the + or – buttons to increase or decrease the Line Spacing (i.e., 3, 4, 6, 8 lines/inch or Automatic), defined in lines per inch. Automatic line pitch selection is based on industry-standard definitions for line spacing for each print pitch and style selected.
  • Page 94 1. Address Layout (continued) A-10 To use the Address Layout option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or - buttons to scroll through the Main Menu options until the address layout option appears on the LCD panel.

  • Page 95: Print Quality

    2. Print Quality SV61027 Rev. D Use the print quality option to select the resolution of the printed addresses—Executive, Letter or Draft. A. Executive Quality Black - 600 x 600 DPI Color - 300 x 300 DPI This is the darkest of the three print qualities. It prints at the slowest speed, uses the most ink and delivers the best qual- ity printout.
  • Page 96 2. Print Quality (continued) A-12 To use the Print Quality option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or – buttons to scroll through the Main Menu options until the Print Quality option is displayed on the LCD panel.

  • Page 97: Font Selection

    3. Font Selection SV61027 Rev. D The DA700/DA750 has thirteen available fonts (typefaces, plus barcode): Courier, Sans Serif, Roman, Baxter, Hancock, Marina, Quincy, Silicon, Springer, Stencil, Windmill, Alpine, OCR A and Code 39. All fonts are scalable from 4 to 30 point size, and can be printed in regular, bold, italic.
  • Page 98 3. Font Selection (continued) A-14 E. Italic Italic characters have decreased stroke weight, print at an oblique angle and print somewhat lighter than standard or bold typefaces. Use italic to provide emphasis and add flair to address text that requires a finished, polished appear- ance.

  • Page 99: Barcode

    4. Barcode SV61027 Rev. D Use this option to include a USPS-certified barcode on your mailpieces. The DA700/DA750 can print a 5- or 11-digit bar- code. If you select Off, it means that if the computer sends a 5-digit ZIP Code, it won’t print a barcode; only the 9-digit ZIP Codes and Delivery Points will print.
  • Page 100 4. Barcode (continued) A-16 5. Press the Enter button at the 5-digit barcode prompt and use + or – to turn the option ON or OFF. 6. When you finish making your selections, press the Menu button several times to back out of the menu until the printer displays OFF LINE.

  • Page 101: Address Recovery

    5. Address Recovery SV61027 Rev. D Use this option to direct the printer’s memory to go back a certain number of addresses when an error occurs in order to reprint the address. The options on this menu are: A. Get Addresses B.

  • Page 102: Clear Counter

    5. Address Recovery (continued) 6. Clear Counter A-18 2. Press the + or – buttons to scroll through the Address Recovery options until the desired option (A. Get Address or B. Clear Memory) is displayed on the LCD panel. 3. Press the Enter button to select the desired option. 4.

  • Page 103: Job Settings

    7. Job Settings SV61027 Rev. D The DA700/DA750 Printer can hold eight job presets in memory. This eliminates the need for changes to the printer setup when you change print jobs. The options on this menu are: A. LOAD B. SAVE. A.
  • Page 104 7. Job Settings (continued) A-20 To use this option to direct the printer to Load or Save the Job Setting as a certain number: 1. Press the + or – buttons to scroll through the Main Menu options until the Job Settings option appears on the LCD panel.

  • Page 105: Using The Setup Menu

    Using the Setup Menu SV61027 Rev. D To access the Setup Menu, the printer must be OFF LINE. (The LCD display toggles between ON LINE and OFF LINE). If the printer is ON LINE, press the ON LINE button once so the LCD displays OFF LINE.

  • Page 106: Usind The Setup Menu

    Using the Setup Menu (continued) A-22 Setup Menu 1. HEAVY MEDIA MODE 2. TEST PRINT HEAD 3. PURGE PRINT HEAD 4. LINES PER ADDRESS 5. COMMUNICATIONS 6. HEX DUMP MODE 7. LANGUAGE 8. ENVELOPE FEED DELAY 9. ENVELOPE AUTO EJECT 10.

  • Page 107: Heavy Media Mode

    1. Heavy Media Mode 2. Test Print Head SV61027 Rev. D The only time you need to turn this mode on is when you are using long, heavy envelopes. This option increases motor torque and slows down the feed rate. This option is normally OFF.

  • Page 108: Purge Print Head

    2. Test Print Head (continued) 3. Purge Print Head A-24 3. Press + for Yes to print the test pattern, or press – for No to cancel. If you press +, “Please wait...Test patern is printing” displays. The printer prints a diagonal line across the material.

  • Page 109: Lines Per Address

    4. Lines Per Address SV61027 Rev. D Use this option to set the number of lines in the address field. 1. Press the + or – buttons to scroll through the Setup Menu options until the Lines Per Address option 1. ap- pears on the LCD panel.

  • Page 110: Communications

    5.Communications A-26 Transmitting data from the computer to the DA700/DA750 is by way of the parallel interface or the serial interface. The printer automatically senses the interface through which data is being sent. When the computer uses the DA700/DA750’s parallel interface no communication settings are required. When the serial interface is used the DA700/DA750 Com- muications menu settings must be configured to match the computer settings.
  • Page 111 5.Communications (continued) SV61027 Rev. D A. Baud Rate The Baud Rate choices are (1200), (2400), (4800), (9600) and (19200). B. Parity Parity is used to determine the integrity of data that is sent. The choices are (ODD), (EVEN) and (NONE). C.

  • Page 112: Hex Dump Mode

    6. Hex Dump Mode A-28 The information provided here is for those customers who are technically inclined. The Hex Dump Mode option causes the printer to print all commands and data it receives from the computer in a hexa- decimal format. Use this feature to check the integrity of your data.
  • Page 113 6. Hex Dump Mode (continued) SV61027 Rev. D Hex Chart 96 112 " & ′ < – • > A-29...
  • Page 114 6. Hex Dump Mode (continued) A-30 EXAMPLE: The capital letter A is a Hex 41. Find the letter A on the above chart, and look towards the top of the chart (MSB) and locate the Hex number 4. Then look to the left side of the chart (LSB) and locate the HEX number 1.

  • Page 115: Language

    7. Language SV61027 Rev. D The DA700/DA750 has several language sets installed. The options on the language menu are: A. Symbol Set B. Inch / Millimeter C. Menu Language. A. Symbol Set The symbol set contains the International Standards Orga- nization (ISO) character set substitution tables.
  • Page 116 7. Language (continued) A-32 B. Inch / Millimeter This option selects the printer Measurement system — Inch or Millimeter. C. Menu Languages This option changes the LCD control panel menu to the lan- guage you want. Supported languages are English, German, French, Italian, Spanish, Dutch and Polish.

  • Page 117: Envelope Feed Delay

    8. Envelope Feed Delay SV61027 Rev. D Use this option to feed very glossy material or if extra ink drying time is needed. This option slightly reduces the over- all throughput of the printer. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until 8.

  • Page 118: Auto Envelope Eject

    9. Auto Envelope Eject A-34 Use this option to automatically eject the last envelope in your job. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until 9. AUTO ENVELOPE EJECT ap- pears on the LCD panel.

  • Page 119: Rom Revision Number

    10. ROM Revision Number SV61027 Rev. D This option is extremely useful whenever it is necessary to verify the Firmware Revision installed in the printer. It is also useful to determine if your printer requires an upgrade. The Maintenance Count, which is the total number of print cycles accumulated, is also displayed.
  • Page 120 Appendix A • Control Panel Menus This page is intentionally blank. A-36 SV61027 Rev. D...

  • Page 121: Appendix B, Specifications

    Appendix B The DA700/DA750 Specifications This Appendix contains detailed hard- ware and material specifications for the DA700/DA750 printer. In this appendix: Equipment Specifications ... B-2 Material Specifications ... B-9...

  • Page 122: Equipment Specifications

    Equipment Specifications Physical Dimensions 13” (33 cm) high; 19” (48 cm) wide; 17” (43 cm) deep (with- out wireform). Weight 50 lbs. (23 kg), including high-capacity print cartridges and catch bin. Electrical Voltage: 120 volts AC +/- 10%. Other selectable voltages: 100v, 220v, and 240v Frequency: 60 Hz +/- 3 Hz automatic frequency selection for other voltages...

  • Page 123: Address Recovery

    SV61027 Rev. D Below is a table of the Microsoft operating systems currently supported and the dates Pitney Bowes currently expects to stop providing support for the drivers that run in conjunction with those systems. Last Date Pitney Bowes...
  • Page 124 Equipment Specifications (continued) Fonts • Resident Fonts Courier, Sans Serif, Roman, Baxter, Ding bat, Hancock, Marina, Quincy, Silicon, Springer, Stencil, and Windmill. (All fonts are scalable from 4 to 30 pt size.) • Resident Font Enhancements • Bold • Expanded •...
  • Page 125 Equipment Specifications (continued) SV61027 Rev. D Barcode Printing Position The DA700/DA750 can print a barcode in one of three posi- tions: • lower right of the envelope • above the address block • below the address block. Barcode Printing Types The DA700/DA750 can print the following barcodes: 1-Dimensional •...
  • Page 126 The printer is capable of printing an approved FIM barcode to the defined standards. FIM is used to “face” first class mail with certain types of IBI (information-based indicia) mail. NOTE: Pitney Bowes Envelope DesignerTM Plus software does not support the creation of FIM barcode. Executive 11,000 SV61027 Rev.
  • Page 127 Equipment Specifications (continued) NOTES: 1. All edges are viewed from the front surface of the material. 2. Two clear zones, each 0.3 inches wide, are required on the mail- piece to allow clearance for the exit rollers. 3. Printing is allowed to the top edge of the media, however, print quality will be degraded.
  • Page 128 Equipment Specifications (continued) Print Position Accuracy • For a #10 envelope (Acclaim #10 WW Commercial, Regular): Horizontal: within +/- 1.5mm Vertical: within +/- 1.5mm Skew: within +/- 1 degree • For other media: Horizontal: within +/- 3.0mm Vertical: within +/- 3.0mm Skew: within +/- 2-1/2 degrees Environmental Limits...

  • Page 129: Material Specifications

    Operating Mode: <7.3 Bel(A) Operator position: no more than 65 dBa referenced to 20 µpa. Recommended Usage Pitney Bowes has tested this machine under many different conditions, and recommends that you do not exceed the us- age levels specified below: •...
  • Page 130 Material Specifications (continued) B-10 Material Size and Thickness Width Minimum 3” (76mm) Maximum 15.5” (394mm) Also see the table on page B-10 Material Notes Envelopes have a flap along the long edge and are pro- cessed by the printer non-flap edge first. Envelopes may have either a diagonal or straight edge along the envelope flap.
  • Page 131 Material Specifications (continued) Name #6-1/4 #6-1/2 #6-3/4 #8-1/2 #5-1/2 #7-3/4 #8-5/8 Monarch SV61027 Rev. D A catalog may consist of multiple pages bound by adhesive or tabs on the feed edge or at 90 degrees with respect to the feed edge. Sheet stock may consist of 16 to 28 lb.
  • Page 132 Appendix B • DA700/DA750 Specifications This page is intentionally blank. B-12 SV61027 Rev. D...

  • Page 133: Index

    Index...
  • Page 134 5-Digit On / Off A-15 Address High 6-7 Address Layout Setting with Menu A-6 Address Recovery Specification B-3 Using Menu to invoke A-18 Address Smudging 6-4 Addresses "Walking" 6-5 Agency Approvals B-2 Approved Media B-9 Approved Media Types 3-4 Auto Envelope Eject A-34 Using Menu to Enable A-22 Barcode A-15, 16 Barcode (Lower Right) is not Printing 6-6...
  • Page 135 Feed Angle 3-12 Feed Fence 3-15 Feed Gap, setting 3-9 Feed Problems 6-2 Feed Roller Doesn't Move 6-5 Floor Assembly and Top Cover Cleaning 5-3 Font B-4 Selecting with Menu A-13 Font Menu A-13 Font Size 3-4 Fuzzy Printing 6-4 Get Addresses A-17 Getting Help 1-5 Glossy Material...
  • Page 136 Media Size 3-4 Media Thickness Knob 3-17, 5-2 Memory Card Error 6-8 Menu Languages A-31 Misfeeds 6-2, 6-3 Motor Problems 6-5 Multifeed (Feeds Doubles) 6-3 No Communications 6-5 No Print 6-3 Noise Level B-9 Operating System Recommended 1-5 Ordering Supplies 1-6 Orientation A-9 Out of Memory 6-8 Output Stack Height 3-20...
  • Page 137 Using Menu to View A-35 Selecting the DA700/DA750 Printer From a Windows Application 4-20 Sensor Cleaning 5-3 Separator Gap 3-7 Serial Cable 1-3, 2-9 Cable Length 1-3 Connecting 2-9 Location of 2-9 Setting Up the DA700/DA750 2-4 Setup Adjustments Exit Rollers 3-19 Feed Angle 3-12 Feed Fence 3-15 Media Thickness Knob 3-17...
  • Page 138 Throughput B-6, 3-3 Troubleshooting 6-2 Address Printing is not Sharp 6-4 Address Smudging 6-4 Address too High 6-7 Addresses "Walking" 6-5 Barcode (Lower Right) is not Printing Intermittent Feed 6-2 Memory Card Error 6-8 Motor Turning but no Feed Roller Move- ment 6-5 Multifeed (Feeds Doubles) 6-3 No Communications;...
  • Page 140 For Service or Supplies Web Site: www.pb.com Customer Support: 1-800-522-0020 Product Name: DA700, DA750 Model Number: W707, W790 PB Form SV61027 Rev. D 9/04 ©2004 Pitney Bowes Inc. All Rights Reserved Printed in the USA Printed on recyclable paper *sv61027RevD*...

This manual is also suitable for:

Addressright da700

Table of Contents