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Note: The "diagela" service aid is part of the Linux service aids for hardware
diagnostics. The service aids are separate from the operating system and are
available for download from the Service and productivity tools for Linux on
POWER systems site.
Using the SRN tables
The service request number (SRN) list is in numerical sequence. The failing
function codes (FFCs) are provided to aid in locating a failing component.
1. Look up a service request number when you see an error code with a hyphen.
2. See "Failing function codes 151 through 2D02" on page 184 for a description of
3. If the SRN does not appear in the table, see "Solving undetermined problems"
4. After replacing a component, verify the replacement part and perform a
101-711 through FFC-725 SRNs
AIX might generate service request numbers (SRNs) from 101-711 to FFC-725.
Replace any parts in the order that the codes are listed in Table 23.
Note: An x in the following SRNs represents a digit or character that might have
any value.
Table 23. 101-711 through FFC-725 SRNs
SRN
FFC
101-711 to
711 to 726
101-726
101-888
210 227
101-2020
101-2021
101-xxxx
xxxx
142
JS12 Type 7998: Problem Determination and Service Guide
The SRN is in the first column of the SRN table in numerical order.
The SRN might have an associated FFC number. Possible FFC values for SRNs
are displayed in the second column of the table. FFC numbers might be the
first three digits of the SRN or the last three digits, or might not be in the SRC.
The third column describes the problem and an action to take to try to fix the
problem. The description also includes how to find the FFC number for an SRC
if one exists.
each FFC value.
on page 231.
log-repair action using the AIX diagnostics.
Description and Action
The system hung while trying to configure an unknown resource.
1. Run the stand-alone diagnostics problem determination procedure.
2. If the problem remains, refer to "Failing function codes 151 through 2D02" on
page 184 to find the FFC that matches the last three digits of the SRN.
3. Suspect the device adapter or device itself.
The system does not IPL. Go to "Performing the checkout procedure" on page 187 or
undetermined problem procedure.
The system hung while trying to configure the InfiniBand Communication Manager.
This problem may be attributed to software. Report this problem to the AIX Support
Center.
The system hung while trying to configure the InfiniBand TCP/IP Interface. This
problem may be attributed to software. Report this problem to the AIX Support
Center.
The system hung while configuring a resource. The last three or four digits after the
dash (-) identify the failing function code for the resource being configured. Go to
undetermined problem procedure.
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