Xerox DocuCentre SC2020 User Manual page 285

Symptoms
031-548
031-549
031-550
031-551
031-552
031-574
031-575
031-576
031-578
031-579
031-580
031-581
031-582
031-584
Remedy
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the user valid period with your system administrator.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. On the server security settings, check the access permission of null
password user.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the append access right to the file. Check if the server
supports the SMB append command.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the rename access right to the file. Check if the server
supports the SMB rename command.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set other than "Cancel" for processing in the case of file name
duplication, or rename/delete the file whose name is the same as the one
specified in the sending destination folder.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the DNS connection, or check if the name of the forwarding
destination server is registered with DNS.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set the DNS address, or set the forwarding destination server
address as an IP address.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the server's IP address is correct, or check the connection
of the network cable.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the login name (user name) and password are correct.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location is correct.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the server access right.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Shorten the name of the file or the forwarding destination folder.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if a file with the name you specified can be created in the
storage location. Check if the storage location has free space.
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if a folder with the name you specified can be created in the
storage location. Check if a folder that has the same name as the one you
specified already exists.
Problem Solving
® ®
Xerox DocuCentre SC2020
User Guide
282