Problem Solving
Symptoms
The printout is light
(faded, unclear).
Black spots appear in
copies.
Black or colored lines
appear in printouts.
263
®
Xerox
DocuCentre
User Guide
Possible Cause
The paper is damp.
The drum cartridge has
deteriorated or been
damaged.
The toner cartridge has run
out of toner.
The drum cartridge has
deteriorated or been
damaged.
The drum cartridge has
deteriorated or been
damaged.
The narrow glass strip is
dirty.
®
SC2020
Remedy
Replace the paper with new paper.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 244.
Replace the toner cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 244.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 244.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 244.
Clean the narrow glass strip.
Refer to
Cleaning the Document Presser
and the Narrow Glass Strip
on
on
on
on
on page 249.