Ricoh PRO C751 Troubleshooting Manual page 20

1. When the Machine Does Not Operate As Wanted
Problem
"Please wait." appears.
1
"Self checking..." appears.
The user code entry screen is
displayed.
The Authentication screen
appears.
"Authentication has failed."
appears.
"Authentication has failed."
appears.
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name.
An error message remains,
even if misfed paper is
removed.
18
Causes
This message appears when
you change the toner
cartridge.
The machine is performing
image adjustment
operations.
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The logged in user name
does not have permission for
the selected function.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
Solutions
Wait for a while. If the message does
not disappear in two minutes, contact
your service representative.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
get ready.
Enter the user code (up to eight digits),
and then press [OK].
Enter your login user name and login
password. For details, see "When the
Authentication Screen is Displayed",
About This Machine
Enquire the user administrator for the
correct login user name and login
password.
Contact the administrator.
Contact the administrator about the
permission for the required function.
Remove misfed paper, and then open
and close the cover. For details, see p.
37 "Removing Jammed Paper".
.