Ricoh Pro C5200s User Manual page 186

9. Troubleshooting
Problem
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed from the display
panel.
Cannot use Web Image
Monitor to print documents
stored in Document Server.
The function does not run or
cannot be used.
The function does not run or
cannot be used.
Paper is bent.
184
Cause
The Address Book cannot be
changed while you delete
the multiple stored
documents.
The Address Book cannot be
changed while it is being
backed up from Web Image
Monitor or other tools
running on the computer.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
The function cannot be
performed while the Address
Book is being backed up
from Web Image Monitor or
other tools running on the
computer.
Paper may be bent when it is
ejected from the finisher
upper tray.
Solution
Wait a while, and then retry the
operation.
• Wait until the Address Book
backup is complete, and then try
to change the Address Book
again.
• If an SC997 error occurs, press
[Exit].
• For details about specifying print
volume limits, see "Managing
Print Volume per User", Security
Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see page 186 "When
Multiple Functions Cannot Be Executed
Simultaneously".
Wait a while. When the Address Book
backup is complete, the function will
be performed.
Change the output tray to the finisher
shift tray.