Ricoh Pro C5200s User Manual page 183

Problem
The user code entry screen is
displayed.
The Authentication screen
appears.
An error message is still
displayed, even if misfed
paper is removed.
An error message is still
displayed, even if the
indicated cover is closed.
Images are printed on the
reverse side of the paper.
Misfeeds occur frequently.
Cause
Users are restricted by User
Code Authentication.
User Authentication is set.
Paper is still jammed in the
tray.
One or more of the covers
that are not indicated are
still open.
You may have loaded the
paper incorrectly.
Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while performing
staple or stack printing.
When You Have Problems Operating the Machine
Solution
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
See "When the Authentication Screen
is Displayed", Getting Started.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
Close all the covers of the machine.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place the cut paper on a flat
surface to prevent it from curling,
and do not lean it against the
wall. For details about the proper
way to store paper, see "Paper
Storage", Paper Specifications
and Adding Paper.
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