Troubleshooting Paper Jams; This Section Includes: Multiple Sheets Pulled Together - Xerox VersaLink C405 User Manual

Troubleshooting

Troubleshooting Paper Jams

This section includes:
• Multiple Sheets Pulled Together .............................................................................................................................. 202
• Paper Misfeeds ................................................................................................................................................................ 203
• Label and Envelope Misfeeds .................................................................................................................................... 203
• Paper Jam Message Stays On ................................................................................................................................... 204
• Jams During Automatic 2-Sided Printing .............................................................................................................. 204
Multiple Sheets Pulled Together
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
202 Xerox VersaLink
®
User Guide
Solutions
Remove some of the paper. Do not load paper past fill line.
Remove the paper, align the edges, and then reload it.
Remove the paper from the tray, and replace it with new dry
paper.
Try a new ream of paper.
Use only Xerox
Paper
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to
on page 159.
C405 Color Multifunction Printer
®
-approved paper. For details, refer to
®
on page 140.
Supported
Cleaning the Printer