Troubleshooting
General Troubleshooting
This section includes:
•
Printer Does Not Power On ......................................................................................................................................... 184
•
•
Printer Does Not Print ................................................................................................................................................... 185
•
Printing Takes Too Long .............................................................................................................................................. 186
•
Document Prints From Wrong Tray ........................................................................................................................ 187
•
•
Printer is Making Unusual Noises ............................................................................................................................. 187
•
Paper Tray Will Not Close ........................................................................................................................................... 187
•
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Power On
Probable Causes
The power switch is not turned on.
The power cord is not plugged into the outlet
correctly.
The printer requires a full reset.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
184
Xerox
VersaLink
®
User Guide
Solutions
At the printer control panel, press the Power/Wake button. For
details, refer to
Power off the printer, and plug the power cord securely into the
outlet.
Power off the printer, then unplug the power cord and wait 30
seconds. Plug the power cord into the outlet securely, then press
the Power/Wake button.
• Plug another electrical appliance into the outlet and check if
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications
C405 Color Multifunction Printer
®
Powering On and Off the Printer
it operates properly.
on page 224.
on page 28.
Electrical