Troubleshooting - Symbol PPT 2800 series Product Reference Manual

PPT 2800 Series Product Reference Guide

Troubleshooting

Problem
PPT 2800 terminal does not turn
on.
PPT 2800 does not emit sound.
PPT 2800 turns itself off.
PPT 2800 stops responding to
screen input.
PPT 2800 responds inaccurately to
stylus taps.
PPT 2800 doesn't recognize my
handwriting.
Tapping the screen buttons or
icons does not activate the
corresponding feature.
13-4
Table 13-1. Troubleshooting
Adjust the contrast control.
Make sure batteries are installed properly.
Replace the batteries. If your PPT 2800 terminal still does not
operate, try a soft reset; see
on page 2-14.
Check the System Volume slider in the Sounds & Reminders
properties screen (under Start/Settings) to make sure the
volume is not turned down.
Your PPT 2800 terminal is designed to turn itself off after a
period of inactivity. This period can be set from one to five
minutes, in one-minute intervals. Check the Power screen (in
the System tab under Start/Settings), and change the setting if
you need a longer delay before the automatic shutoff feature
activates.
Perform a soft reset. See
page 2-14.
Align the screen. Choose Align Screen from the System tab
under Start/Settings, or hold down the Function button and
press the Action button.
For your PPT 2800 to recognize handwriting input with the
stylus, characters must be written a certain way. See
A, Character Recognizer
character strokes.
Make the character strokes in the lower character entry area on
the screen — not on the display part of the screen.
Make sure you are writing lower-case letters in the left-hand
side, numbers in the right-hand side, and upper-case letters in
the center of the writing area.
Align the screen. Choose Align Screen from the System tab
under Start/Settings, or hold down the Function button and
press the Action button.
Possible Solution
Resetting Your PPT 2800 Terminal
Resetting Your PPT 2800 Terminal
for information about how to write
on
Appendix