Mitel 6873i User Manual page 75

To Perform a Blind Transfer of a Filtered Call to the Executive
Use the following procedure to perform a blind transfer of a filtered call to the Executive:
1. After answering a filtered call, press the Xfer softkey.
2. Enter the Executive's phone or extension number and press the Xfer softkey.
The phone recognizes the Executive's number and changes the transfer scenario into an
Executive-Assistant Call Push scenario (i.e. the phone enters in the FAC for the Clearspan
Executive-Assistant Call Push feature and automatically dials the FAC call). The FAC call
is answered and the filtered call is released if the push is successful.
Note: If the transfer is unsuccessful, press the Pickup softkey to retrieve the filtered call.
To Perform a Semi-Attended Transfer of a Filtered Call to the Executive
Use the following procedure to perform a semi-attended transfer of a filtered call to the
Executive:
1. After answering a filtered call, press the Xfer softkey.
2. Enter the Executive's phone or extension number and press the Dial softkey.
3. When the call is in the ringing state, press the Xfer softkey.
The phone recognizes the Executive's number and changes the transfer scenario into an
Executive-Assistant Call Push scenario (i.e. the phone enters in the FAC for the Clearspan
Executive-Assistant Call Push feature and automatically dials the FAC call).
The FAC call is answered and the filtered call is released if the push is successful.
Note: If the transfer is unsuccessful, press the Pickup softkey to retrieve the filtered call.
To Perform a Consultative Transfer of a Filtered Call to the Executive
Use the following procedure to perform a consultative transfer of a filtered call to the Executive:
1. After answering a filtered call, press the Xfer softkey.
2. Enter the Executive's phone or extension number and press the Dial softkey.
3. When the call is answered by the Executive, press the Xfer softkey.
The call is transferred normally and the filtered call will be released.
Activate Call Forwarding of Filtered Calls
Use the following procedure to activate call forwarding for filtered calls:
1. Press the Options key and then navigate to the Call Forward menu or press the Call
Forward softkey.
IP Phone Keys
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