Mitel 6873i User Manual page 104

6873i User Guide for Clearspan
CODE NAME
*13 Location Control
Deactivation
#80 Make Outgoing Call
as Call Center
#81 Make Personal
Outgoing Call
*60 Music On Hold
Per-Call
Deactivation
#70 Night Service
Activation Manual
Override
#71 Night Service
Deactivation Manual
Override
*610 No Answer Timer
*71 Per Call Account
Code
*50 Push to Talk
*75 Speed Dial 100
*74 Speed Dial 8
*47 Sustained
Authorization Code
Activation (calls
unlocking)
*37 Sustained
Authorization Code
Deactivation (calls
locking)
*86 Voice Mail Retrieval
*62 Voice Portal Access
95 | Mitel
DEFINITION
Deactivates a location. The feature access code has to be dialed
from the location to deactivate. This feature can be used from a
Shared Call Appearance alternate location or a Clearspan
Anywhere location.
Allows users working as call center agents to make calls using a
call center phone number. Users can thus override the default
setting configured by the administrator.
Allows users working as call center agents to make calls using
their own phone number. Users can thus override the default
setting configured by the administrator.
Deactivates the Music On Hold service for the current calls.
Activates Night Service for a specified call center at the time of
activation. Calls incoming to the queue are provided with the
Night Service Manual Override announcement and transferred to
the queue configured for the regular Night Service. The queue
remains in that state until the Night Service Manual Override
service is deactivated.
Deactivates Night Service Manual Override and the call center
returns to its configured behavior.
Sets the numbers of rings before No-Answer handling is applied
to the Voice Messaging, Third-Party Voice Mail Support, Call
Forwarding No Answer, Call Forwarding No Answer To Voice
Mail, and Sequential Ringing services.
Charges a call to an account code assigned to the user.
Provides an intercom-like functionality where the user can call
another party and be instantly connected.
Calls the two-digit speed dial number.
Calls the 2 through 9 single-digit speed dial number.
Unlocks user's calls. When the user is required to provide
authorization codes for outgoing calls, this code allows them to
"unlock" this requirement. Having unlocked code activation, the
user in no longer prompted for an authorization code and their
calls proceed without interruption.
Locks user's calls. When the user dials this feature access code,
the services that require authorization codes for outgoing calls
return to their normal behavior and prompt the user for an
authorization code.
Allows users to retrieve Clearspan and third-party voice mail.
Allows users to access their Voice Portal.