Troubleshooting Guide - Royal SR30020 Owner's Manual

TROUBLE SHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
Problem Possible Reasons
Cleaner won't run 1. Power cord not firmly plugged into outlet
2. Blown fuse or tripped breaker in home
3. Thermal protector shut off due to
high motor temperatures
4. Needs service
Cleaner won't pick up or 1. Dirt bag not installed correctly
low suction 2. Dirt bag full
3. Nozzle/dirt passage clogged
4. Filter clogged
5. Suction control valve is open
6. Needs service
Dust escaping from 1. Dirt bag full
cleaner 2. Dirt bag not installed correctly
3. Hose not installed correctly
Cleaner tools won't 1. Hose clogged
pick up
2. Hose inlet clogged
3. Dirt bag full
4. Filter clogged
Power Nozzle won't run 1. Switch not "On" at hand grip
2. Brushroll reset has tripped
3. Floor selector pedal is on bare floor mode
4. Handle is not released and in stored
upright position. Brushroll automatically
shutt off in the upright storage position
5. Needs service
Power Nozzle won't 1. Low cleaner suction
pick up 2. Blockage in nozzle or nozzle connector
3. Brushroll not running
4. Brushroll bristles worn
5. Needs service
Brushroll reset has been 1. Possible jam in brushroll
tripped
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
TO LOCATE A DEALER NEAR YOU, vISIT OUR WEBSITE AT
www.royalvacuums.com
OR CALL CUSTOMER SERVICE AT (1-800-321-1134)
in the event that further assistance is required, see your Yellow pages for an authorized royal
transportation to and from any place of repair are to be paid by the owner. the service parts used in this unit are easily
replaced and readily available from an authorized royal
number and manufacturing code when requesting information or ordering replacement parts. the model number appears
on the bottom of the cleaner.
Possible Solutions
1. Plug cord in firmly
2. Check fuse or breaker in home
3. Review bottom of safety instructions
(pg 3) or call 1-800-321-1134
4. Take to service center or call
1-800-321-1134
1. Review bag removal/replacement (pg 12)
2. Replace dirt bag (pg 12)
3. Find and remove clog
4. Clean or replace filter (pg 11)
5. Close suction control on hand grip
6. See Sevice Information below
1. Review bag removal/replacement (pg 12)
2. Review bag removal/replacement (pg 12)
3. Review hose installation (pg 6)
1. Remove hose and tools; remove
obstruction (pg 6 )
2. Remove hose and clean inlet (pg 6)
3. Replace dirt bag (pg 12)
4. Clean or replace filter (pg 11)
1. Turn switch "On" at hand grip
2. Depress Reset Button located on top of
Power Nozzle
3. Switch to desired carpet setting
4. Step on wand release pedal to lower handle
and start brushroll
5. See Service Information below
1. See "Low suction" section above
2. Remove blockage
3. See "Power nozzle won't run" section above
4. Replace brushroll. See brushroll replace
ment section in manual.
5. See Service Information below
1. See "Power Nozzle" section in
manual (pg 8)
® dealer. costs of any
® dealer or retailer. always identify your cleaner by the model
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