Konica Minolta bizhub C284 Quick Assist Manual page 228

17.1 Cannot print
Description of problem
Printing is not available when
you have selected [Public User
Access] in user authentication.
Selection of items failed in the
printer driver.
A "conflict" message saying
"unable to configure" or "func-
tion will be canceled" appears.
Cannot print according to the
settings you have configured.
The watermark cannot be print-
ed.
The staple function cannot be
specified.
Cannot staple.
The stapling position is not as
expected.
bizhub C554/C454/C364/C284/C224
Check points
Is printing by public users per-
mitted on the machine?
Selection may not be enabled for
certain combinations of func-
tions.
Have you set up functions that
cannot be used in combination?
The settings may not be config-
ured correctly.
Even though a combination of
functions may be enabled in the
printer driver, that combination
may not be available on this ma-
chine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the printer driver when
printing.
Is the watermark set correctly?
Is the watermark density set too
low?
Some graphic applications do
not print watermarks.
The staple function requires the
Finisher.
The staple function is disabled if
envelopes, postcards, Thick 3,
Thick 4 papers or transparencies
are specified.
When printing a large number of
pages, stapling cannot be per-
formed.
Does the document to be printed
contain pages of a different pa-
per size?
Is the stapling position or orien-
tation appropriate?
Remedy
Check whether printing by public
users is permitted. If not, grant
printing permission to public us-
ers.
For the procedure for permitting
printing by public users, refer to
page 17-11.
Grayed out items cannot be con-
figured.
Check what functions are ena-
bled and redo the selection of
functions.
Check the setting of each item of
the printer driver.
Correct the settings in the appli-
cation.
Check the watermark settings.
For information on how to con-
figure the watermark setting, re-
fer to page 2-30.
Check the watermark density
setting.
For information on how to con-
figure the watermark setting, re-
fer to page 2-30.
When using such a program, the
watermark cannot be printed.
Install the required optional
product and enable them on the
printer driver.
Check the setting of each item of
the printer driver.
For information on paper types
supported by the staple function,
refer to the User's Guide CD.
Change the number of pages to
be printed.
Check the document you are
printing.
Check the stapling position in the
printer driver settings before
printing.
For information on how to con-
figure the staple settings, refer to
page 2-24.
For the original orientation set-
ting, refer to the User's Guide
CD.
17
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