Summary of Contents for Konica Minolta bizhub C284
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Quick Assist Guide This guide describes frequently asked questions and presents simple troubleshooting procedures that can be carried out when using this machine.
Table of contents About This Machine Introduction to User's Guide......................1-2 1.1.1 Booklet manuals ..........................1-2 1.1.2 User's Guide CD ..........................1-3 Print Q1. Can I print data on an envelope or postcard? ............... 2-2 Q2. Although user authentication has been successful, the input screen in the driver is grayed out............................
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Q6. Can I send a fax upon request from a remote machine? ........... 4-12 Q7. How can I cut down on communications fees for sending out data?....... 4-13 Q8. Is it possible to cut down on the communications expenses by using a network? ..4-15 Q9.
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Q4. User authentication is enabled. Can I give permission to unregistered users (public users) to operate this machine? ..................8-8 Q5. Can I check the number of copies output so far?............... 8-10 Q6. The screen changes if no operation takes place for a certain period of time. Can this time setting be changed?....................
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When Printing Quality Has Deteriorated 14.1 Cleaning the Electrostatic Charger Wire ..................14-2 14.2 Cleaning the Print Head Glass ..................... 14-3 When the Machine Cannot Be Powered On When the Touch Panel Is Not Visible Cannot Print 17.1 Cannot print........................... 17-2 17.2 Test printing...........................
Introduction to User's Guide About This Machine Introduction to User's Guide The user's guide of this product consists of two booklet manuals and the "User's Guide CD". The booklet manuals describe basic machine procedures and frequently asked questions. If you want to learn about more detailed functions or operation methods, refer to the User's Guide included in the "User's Guide CD".
Introduction to User's Guide 1.1.2 User's Guide CD The "User's Guide CD" is provided with this machine. Select a desired function on the top page (Home), and check the details of the function. Selecting [Introduction] on the top page (Home) allows you to view detailed methods for using the User's Guide.
Introduction to User's Guide Viewing the top page For Windows Windows XP opens the Web browser and displays the top page automatically when the User's Guide CD is inserted into the CD-ROM drive of your computer. Windows Vista or Windows 7 displays a message related to automatic playing when the User's Guide CD is inserted into the CD-ROM drive of your computer.
Q1. Can I print data on an envelope or postcard? Print Q1. Can I print data on an envelope or postcard? A1. Yes, you can also print on envelopes and postcards. Execute a print job on your computer then load envelopes or postcards into this machine to execute a print job on it.
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Q1. Can I print data on an envelope or postcard? Select [Bypass Tray] from [Paper Tray]. Click [Paper Settings for Each Tray]. Select the relevant paper type from [Paper Type] then click [OK]. % To print on postcards, select [Thick 3] or [Thick 3 (Side2)]. To print on envelopes, select [Envelope]. Click [OK].
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Q1. Can I print data on an envelope or postcard? Load envelopes or postcards into the Bypass Tray with the print side facing down. If the paper setting of [Bypass Tray] in this machine is the same as that of [Original Size] in step 3 or [Paper Type] in step 7, printing starts without further setting.
Q2. Although user authentication has been successful, the input screen in the driver is grayed out. Q2. Although user authentication has been successful, the input screen in the driver is grayed out. A2. In the Properties window of the printer driver, change your user authentication to the correct setting. How to set Open the [Printers] window or [Printers and Faxes] window.
Q3. Can I print on custom size paper? Q3. Can I print on custom size paper? A3. Yes, you can. Specify [Bypass Tray] on the print screen and load custom size paper into the Bypass Tray. Operation procedure Open the file in the application, and click [File]. Then click [Print] from the menu. Select this product from [Select Printer] (or [Printer Name]) then click [Preferences] (or [Properties]).
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Q3. Can I print on custom size paper? Check that [Paper Size] is set to [Same as Original Size]. Select [Bypass Tray] from [Paper Tray]. Click [Paper Settings for Each Tray]. bizhub C554/C454/C364/C284/C224...
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Q3. Can I print on custom size paper? Select the relevant paper type from [Paper Type], then click [OK]. Click [OK]. Execute printing. Load custom size paper into the Bypass Tray with the print side facing down. Tap [Complete] on the Control Panel of the machine. bizhub C554/C454/C364/C284/C224...
Q4. How can I print out highly confidential data without a risk of exposure to others? Q4. How can I print out highly confidential data without a risk of exposure to others? A4. You can use either Secure Print or ID & Print. With the Secure Print function, a password is assigned to the document.
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Q4. How can I print out highly confidential data without a risk of exposure to others? Click [Print]. Operation procedure: Printing a secure document using the Control Panel of this machine Tap [User Box] and select [Secure Print] from [System]. Enter the ID and password for the secure print document, then tap [OK].
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Q4. How can I print out highly confidential data without a risk of exposure to others? Select [Recipient User], enter the [User Name] and [Password] that are registered with the machine, then click [OK]. Select [ID&Print] from [Output Method], then click [OK]. Click [Print].
Q5. Can I directly print a file in a USB memory device? Q5. Can I directly print a file in a USB memory device? A5. Yes. You can print a file simply by inserting the USB memory into the USB Port of the machine. See the table below for the types of files that can be printed and the operating conditions of the USB memory.
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Q5. Can I directly print a file in a USB memory device? Select a file to print, then tap [Print]. % Select a folder, then tap [Open] to list documents and folders in the folder. Tap [Top] to return to the location one layer above.
Q6. Characters become garbled when I print. Can I print without garbled characters being produced? Q6. Characters become garbled when I print. Can I print without garbled characters being produced? A6. Yes. Try bitmap printing. Operation procedure Open the file in the application, and click [File]. Then click [Print] from the menu. Select this product from [Select Printer] (or [Printer Name]) then click [Preferences] (or [Properties]).
Q7. How can I print out data as clearly as possible? Q7. How can I print out data as clearly as possible? A7. Simply select the type of the document to print, and the setting is automatically changed to the optimal for clear printing.
Q8. How can I change the paper size and type settings? Q8. How can I change the paper size and type settings? A8. You can change them in the print screen. Operation procedure Open the file in the application, and click [File]. Then click [Print] from the menu. Select this product from [Select Printer] (or [Printer Name]) then click [Preferences] (or [Properties]).
Q9. Can printing be restricted by user? Q9. Can printing be restricted by user? A9. Yes. You can set user authentication to restrict printing by user. That enables output control by user, lead- ing to cost reductions. How to set Tap [Utility], then select [Administrator Settings].
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Q9. Can printing be restricted by user? Enter the user name and password in [User Name] and [Password]. % If you have selected a registered user in Step 8, no information has to be entered. Tap [Max. Allowance Set] and [Color] or [Black], then enter the maximum allowance for the number of color/black originals that the user can print, using the Keypad.
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Q9. Can printing be restricted by user? Settings Description [Copy] Specify whether to allow a copy job. [Scan] Specify whether to allow a scan job. [Fax] Specify whether to allow a fax job. [Print] Specify whether to allow a print job for a file. [User Box] Specify whether to allow any operation of a file saved in the User Box.
Q10. Are there any paper-saving printing methods? 2.10 2.10 Q10. Are there any paper-saving printing methods? A10. You can save paper by printing more than one original page onto the same side of a single sheet of paper or printing on both sides of sheets of paper. Operation procedure Open the file in the application, and click [File].
2.11 Q11. Can the printing position be adjusted? 2.11 Q11. Can the printing position be adjusted? A11. You can shift and adjust the position of the entire print image by setting the binding margin or image shift. Page Margin Image Shift Operation procedure Open the file in the application, and click [File].
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Q11. Can the printing position be adjusted? 2.11 Configure the respective items for page margins, then click [OK]. Settings Description [Shift Mode] Select how to process the image to prepare the page margin. [Front Side]/[Back Side] Enter the width of the page margin. For 2-sided printing, clearing the [Same value for front and back sides] check box allows you to specify different values for the front and back sides.
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2.11 Q11. Can the printing position be adjusted? Configure the respective items for image shift, then click [OK]. Settings Description [Unit] Select the unit for the value to set. [Front Side]/[Back Side] Set the direction and the value for shifting the printing position. For 2-sided printing, select the [Same value for Front and Back sides] check box allows you to specify the same value for the front and back sides.
Q12. What types are available for printing finish? 2.12 2.12 Q12. What types are available for printing finish? A12. Various finish modes are available according to the options installed on this machine, such as stapling, punching and binding. Staple Stapling is enabled to bind at a corner or at two positions. This method is useful for printing handout material among other things.
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2.12 Q12. What types are available for printing finish? Fold Half-folding, tri-folding, or Z-folding is enabled. This function is useful for direct mail and information notes. Tips To use the Half-Fold or Tri-Fold function: – The Finisher FS-534 and Saddle Stitcher SD-511 are required. –...
Q13. Can I print the cover and chapter cover on a different type of paper? 2.13 2.13 Q13. Can I print the cover and chapter cover on a different type of paper? A13. Yes. You can specify a different paper tray for the cover or the chapter cover for printing them on a dif- ferent type of paper.
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2.13 Q13. Can I print the cover and chapter cover on a different type of paper? To print a front cover on a different type of paper, select the [Front Cover] check box on the [Cover Mode] tab. % The [Front Cover from Post Inserter] check box can also be selected when the Finisher FS-535 and Post Inserter are installed in bizhub C554.
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Q13. Can I print the cover and chapter cover on a different type of paper? 2.13 % If you select the [Front Cover from Post Inserter] check box in Step 4, check that paper is loaded into the Post Inserter, then select a paper tray. To print chapter covers on a different type of paper, select the [Per Page Setting] check box on the [Cover Mode] tab.
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2.13 Q13. Can I print the cover and chapter cover on a different type of paper? Click [Add] and enter the page number(s) for chapter cover(s) in [Page Number]. % To print more than one chapter cover, separate the page numbers with commas. Select [Paper Tray] and select a paper tray from [Change Settings].
Q14. Can I print characters and images so as to have them overlapped? 2.14 2.14 Q14. Can I print characters and images so as to have them over- lapped? A14. Yes, you can print with a watermark (text stamp) or a header/footer. Also, an overlay function is provided that enables printing over an output from a file saved on a computer.
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2.14 Q14. Can I print characters and images so as to have them overlapped? Operation procedure: Printing with a watermark Use this function to apply a mark of a confidential or critical document for copyright protection or indication of the importance of the document. Open the file in the application, and click [File].
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Q14. Can I print characters and images so as to have them overlapped? 2.14 Click [OK]. Click [Print]. Operation procedure: Performing overlay print Use this function to print by adding ruling for slips and forms or the corporate logo. Before the overlay function can be enabled, a file for overlay printing must be created on the computer. Open the file in the application, and click [File].
2.15 Q15. Can I customize the print settings window? 2.15 Q15. Can I customize the print settings window? A15. Yes. You can easily customize the window from the properties window of the printer driver by registering frequently used functions en masse on My Tab or registering settings for respective tabs as your favorite for quick activation.
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Q15. Can I customize the print settings window? 2.15 To rearrange functions registered on My Tab, select the function you want to relocate on [My Tab] and click [Up], [Down], or [Left/Right]. To delete a function registered on My Tab, select the function to delete on [My Tab] and click [Remove]. Click [OK].
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2.15 Q15. Can I customize the print settings window? How to set: Registering the settings on the properties window as favorites Configure functions on the respective tabs on the properties window. Click [Favorite Setting] next to the [Add] box. Configure the respective items for the favorite settings, then click [OK]. Settings Description [Name]...
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Q15. Can I customize the print settings window? 2.15 How to set: Restoring a favorite setting that has been registered Select a registered favorite setting from [Favorite Setting] on the properties window. % To edit the contents of a registered favorite setting, select the target favorite setting from [Favorite Setting] and click [Edit].
2.16 Q16. Can I print on very long sheets of paper such as a banner? 2.16 Q16. Can I print on very long sheets of paper such as a banner? A16. Yes, you can print on a banner or other long sheet of paper by using the Banner Printing function. The paper types below can be used for banner printing.
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Q16. Can I print on very long sheets of paper such as a banner? 2.16 In [Original Size] or [Paper Size] on the [Basic] tab, select [Custom Size]. Enter values for [Width] and [Length] of the paper for printing, then click [OK]. Check the paper tray and paper type settings automatically changed, then click [Yes].
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2.16 Q16. Can I print on very long sheets of paper such as a banner? Load paper for banner printing with the print side face down then tap [Complete]. Printing on the banner paper starts. Support the ejected banner paper by hand. % To continue banner printing, execute printing from the computer.
Q17. Is it possible to configure so that black-and-white printing is always enabled? 2.17 2.17 Q17. Is it possible to configure so that black-and-white printing is always enabled? A17. Yes, you can keep black-and-white printing always enabled by changing the initial value of the printer driver.
Q1. What types of file formats are available for scanned images? Scan Q1. What types of file formats are available for scanned images? A1. The types of files that can be saved are TIFF, JPEG, PDF, Compact PDF, XPS, Compact XPS and PPTX. An image saved as a TIFF or JPEG file can be viewed using a general image browsing application.
Q2. Can I use the scanning function by connecting to the network with a USB cable? Q2. Can I use the scanning function by connecting to the network with a USB cable? A2. No. You cannot use the scanning function via network connection with a USB cable. Use a LAN cable for network connection.
Q3. Can I send scanned data to my PC without disabling the firewall setting? Q3. Can I send scanned data to my PC without disabling the fire- wall setting? A3. Yes. Register this machine in the exception setting for firewall. How to set: Setting in Windows XP/Vista Open the [Windows Firewall] window or [Windows Firewall Setting] window.
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Q3. Can I send scanned data to my PC without disabling the firewall setting? Select a protocol, enter the port number in [Specific local ports] and click [Next]. Ensure that [Allow the connection] is selected, and click [Next]. Select the check boxes for the profiles that match the environment for using this machine, and click [Next].
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Q3. Can I send scanned data to my PC without disabling the firewall setting? Enter the name and description of the firewall and click [Finish]. Check that the firewall name you have set is displayed in [Inbound Rules]. bizhub C554/C454/C364/C284/C224...
Q4. The FTP TX function does not work for sending data to a destination. Q4. The FTP TX function does not work for sending data to a des- tination. A4. Check the settings for the FTP destination on this machine and the settings on the FTP server side. Check for the following items: Is the correct address of the FTP server registered in [Host Address] of the destination settings of this machine.
Q5. Can frequently used destinations be registered? Q5. Can frequently used destinations be registered? A5. Yes. You can register frequently used destinations in the address book. You can also put a number of one-touch destinations in one group and register them as a group. Once you have registered a one-touch or group destination, you can recall it by simply tapping the assigned key.
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Q5. Can frequently used destinations be registered? Common settings Description [Index] Select a search text. Destinations are displayed on the top screen in the fax/scan mode as sorted by index specified here. For a frequently used destination, specify the index characters and select [Favorites] at the same time.
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Q5. Can frequently used destinations be registered? Reference For details on the one-touch address registration procedure, refer to the User’s Guide CD. How to set: Registering a group Tap [Utility], then select [One-Touch/User Box Registration]. Select [Create One-Touch Destination] - [Group]. Tap [New].
Q6. How can I send clear images of text in a fine font or of photos? Q6. How can I send clear images of text in a fine font or of photos? A6. You can either set the resolution (granularity) when the original is scanned or specify the image quality according to the quality of the original.
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Q6. How can I send clear images of text in a fine font or of photos? Operation procedure: Specifying image quality according to the quality of the original Load the original. Tap [Scan/Fax] and select a destination. Tap [Application] to select [Original Type], then select an option according to quality of the original to be scanned.
Q7. Can I send data in a selected file type or color mode? Q7. Can I send data in a selected file type or color mode? A7. Yes, you can set a file format and color mode. The following file formats are supported on this machine. Settings Description [PDF]...
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Q7. Can I send data in a selected file type or color mode? Operation procedure Load the original. Tap [Scan/Fax] and select a destination. When setting a file format, select [File Type] and then the desired format. % When having more than one page scanned, you can specify how to combine pages into files. Selecting [Multi Page] creates one file incorporating all original pages scanned.
Q8. Can I send scanned data with page numbers and a time stamp? Q8. Can I send scanned data with page numbers and a time stamp? A8. Yes. You can use Application to have data scanned with the date and time, page numbers or a stamp added.
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Q8. Can I send scanned data with page numbers and a time stamp? To add a stamp, tap [Application] and select [Stamp]. Tap [ON], set values for [Stamp Imprint] and [Pages], then tap [OK]. % When the date and time, page numbers or stamp cannot be easily read with the initial settings, tap [Text Details] in each of the [Date/Time], [Page Number] and [Stamp] setting screens to set the text size and font as well as the text color.
Q9. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image? Q9. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned im- age? A9.
Q10. Can I scan the original with its headers and punch holes erased? 3.10 3.10 Q10. Can I scan the original with its headers and punch holes erased? A10. Yes. Enable the frame erase function, and the machine scans the original by erasing unwanted sections on the four sides of the original.
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3.10 Q10. Can I scan the original with its headers and punch holes erased? To specify the width of the frame to be erased individually, tap [Individual] to select a side, then specify the width using [+] and [-]. % When specifying the erase width individually, you can set to exclude a side from erasing by selecting the side and canceling the setting of [Erase] for that side.
Q11. Can I send an E-mail to a number of destinations at one time? 3.11 3.11 Q11. Can I send an E-mail to a number of destinations at one time? A11. Yes, you can. It eases the operation to register a group that contains a number of destinations beforehand. The maximum number of destinations that you can specify for a single transmission depends on how the des- tinations are set.
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3.11 Q11. Can I send an E-mail to a number of destinations at one time? Operation procedure: Directly entering multiple destinations Load the original. Tap [Scan/Fax] and select an destination type from [Direct Input]. Enter a destination, then tap [OK]. % Tap [Next Dest.] on the destination input screen to proceed to enter another destination.
Q12. Can I send scanned data by E-mail? 3.12 3.12 Q12. Can I send scanned data by E-mail? A12. Yes, you can. Simply specify an E-mail address for the destination, and you can send the data as an attachment. Operation procedure Load the original.
Q1. Can frequently used fax numbers be registered? Q1. Can frequently used fax numbers be registered? A1. Yes. You can register frequently used fax numbers in the address book. You can also put a number of one-touch destinations in one group and register them as a group. Once you have registered a one-touch or group destination, you can recall it simply by tapping the assigned key.
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Q1. Can frequently used fax numbers be registered? Settings Description [Line Settings] Configure the line that is used to send faxes. • [Overseas TX]: Faxes are sent to locations with poor communication conditions at a lower baud rate. • [ECM OFF]: Error Correction Mode (ECM) is canceled to shorten the transmission time.
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Q1. Can frequently used fax numbers be registered? How to set: Registering a group Tap [Utility], then select [One-Touch/User Box Registration]. Select [Create One-Touch Destination] - [Group]. Tap [New]. Configure the respective items for fax transmission, then tap [OK]. Settings Description [Name] Enter the registration name for the group destination.
Q2. Can I check fax transmission and reception logs? Q2. Can I check fax transmission and reception logs? A2. Yes. You can print out transmission and reception logs as a report. Reports can be prepared for scan and send logs, fax communications (transmission and reception logs), fax transmission logs and fax reception logs.
Q3. Can I send a fax to a number of destinations at one time? Q3. Can I send a fax to a number of destinations at one time? A3. Yes, you can. It eases the operation to register a group that contains a number of destinations beforehand. The maximum number of destinations that you can specify for a single transmission depends on how the des- tinations are set.
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Q3. Can I send a fax to a number of destinations at one time? Operation procedure: Directly entering multiple destinations Load the original. Tap [Scan/Fax] and select an destination type from [Direct Input]. Enter a destination, then tap [OK]. % Tap [Next Dest.] on the address input screen to continue address entry (not enabled for a User Box). Repeat steps 1 and 2 to complete entry of all destinations.
Q4. Can I register more than one sender name to appear on faxes so that different ones can be used in different use cases? Q4. Can I register more than one sender name to appear on faxes so that different ones can be used in different use cases? A4.
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Q4. Can I register more than one sender name to appear on faxes so that different ones can be used in different use cases? How to set: Selecting a sender name upon fax transmission Load the original. Tap [Scan/Fax] and select a destination. Tap [Application] and select [Fax Header Settings].
Q5. How can I send clear faxes? Q5. How can I send clear faxes? A5. You can either set the resolution (granularity) when sending a fax or specify the image quality according to the quality of the original. Operation procedure: Setting the resolution Load the original.
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Q5. How can I send clear faxes? Operation procedure: Specifying image quality according to the quality of the original Load the original. Tap [Scan/Fax] and select a destination. Tap [Application] to select [Original Type], then select an option according to the quality of the original to be faxed.
Q6. Can I send a fax upon request from a remote machine? Q6. Can I send a fax upon request from a remote machine? A6. Yes you can, by using polling transmission. In polling transmission, the sender's machine stores loaded data in its Polling Transmission User Box and sends out the data upon request from the recipient.
Q7. How can I cut down on communications fees for sending out data? Q7. How can I cut down on communications fees for sending out data? A7. You can use either relay distribution to forward data from a representative destination to the other desti- nations or timer communications billed at night-time rates.
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Q7. How can I cut down on communications fees for sending out data? Operation procedure: Sending a fax by relay distribution Load the original. Tap [Scan/Fax] and select a rely machine. Tap [Application] and select [F-Code TX]. Tap [ON] and select [SUB Address], then enter the Relay User Box No. for the relay machine using the Keypad.
Q8. Is it possible to cut down on the communications expenses by using a network? Q8. Is it possible to cut down on the communications expenses by using a network? A8. Yes. Use the Internet Fax function to send an E-mail message with an attachment containing the scanned data merely at expenses for online communications via the Internet.
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Q8. Is it possible to cut down on the communications expenses by using a network? Operation procedure: Sending an Internet fax Load the original. Tap [Scan/Fax] and select [Internet Fax] from [Direct Input]. % If you have registered one-touch destinations for the Internet Fax function, you can select them from [Address Book].
Q9. How can I avoid printing out unwanted faxes? Q9. How can I avoid printing out unwanted faxes? A9. Save received faxes in a User Box without printing them out then print out only the faxes you need. Operation procedure: Configuring to save received faxes in a User Box Tap [Utility], then select [Administrator Settings].
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Q9. How can I avoid printing out unwanted faxes? How to set: Printing faxes saved in a User Box Tap [User Box]. From [System], select [Memory RX]. Enter the password, then tap [OK]. Select a file then tap [Print]. The fax is printed and automatically deleted from the Memory RX User Box. 4-18 bizhub C554/C454/C364/C284/C224...
4.10 Q10. How can I send a confidential or important document by fax? 4.10 Q10. How can I send a confidential or important document by fax? A10. Specify a Confidential User Box and a communication password in F-Code transmission to protect the confidentiality of the document.
Q11. Can I forward an incoming fax? 4.11 4.11 Q11. Can I forward an incoming fax? A11. Yes, you can forward a received fax to another fax machine, a computer or an E-mail address by regis- tering forwarding destinations beforehand. How to set Tap [Utility], then select [Administrator Settings].
4.12 Q12. Can I directly fax a file on my computer without leaving my desk? 4.12 Q12. Can I directly fax a file on my computer without leaving my desk? A12. Yes. You can fax a file in the same manner as you print out a file created on your computer. Tips The following preparatory steps are required: –...
Q13. We are using two fax lines. Can I select a line when transmitting a fax? 4.13 4.13 Q13. We are using two fax lines. Can I select a line when transmit- ting a fax? A13. Yes, you can select a line upon fax transmission. Operation procedure Load the original.
Q1. Can I print on paper of a custom size? Copy Q1. Can I print on paper of a custom size? A1. Yes, you can. Load custom size paper into the Bypass Tray and specify the bypass tray on the paper screen of copy mode.
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Q1. Can I print on paper of a custom size? In [Custom Size Settings], specify the paper size by entering values for the lengths along [X] and [Y], then tap [Close]. Press Start to start copying of the original. Operation procedure: Registering a custom size of paper in memory Tap [Copy].
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Q1. Can I print on paper of a custom size? In [Registered Paper Sizes], select a location for registration, then tap [New]. % Up to five different sizes can be registered in memory. % Select Registration Size, then tap [Edit Name] to rename the registration size. Operation procedure: Recalling the custom size registered in memory Tap [Copy].
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Q1. Can I print on paper of a custom size? Select the paper size to recall from [Registered Paper Sizes], then tap [Recall]. bizhub C554/C454/C364/C284/C224...
Q2. The orientation of the image will not match that of the original. Q2. The orientation of the image will not match that of the original. A2. Check the following settings on this machine: Is [Auto Rotate] set to [ON]? Is [Original Settings] not set to [Mixed Original]? Is not the zoom ratio for copying manually specified? Is the setting of [Automatic Image Rotation] under Administrator Settings in accordance with the orien-...
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Q2. The orientation of the image will not match that of the original. Operation procedure: When a zoom ratio for copying is manually specified Tap [Zoom], select [e1.0], then tap [OK]. Operation procedure: When the setting of [Automatic Image Rotation] under Administrator Settings is irrelevant Tap [Utility], then select [Administrator Settings].
Q3. Are there any paper-saving copying methods? Q3. Are there any paper-saving copying methods? A3. You can save paper by printing on both sides of the paper or printing more than one original page onto the same side of a single sheet of paper. Copying on both sides of paper Copying multiple pages on the same side of a single sheet Operation procedure: Copying on both sides of paper...
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Q3. Are there any paper-saving copying methods? Operation procedure: Copying multiple pages on the same side of a single sheet Load the original. Tap [Copy]. Tap [Duplex/Combine]. From [Combine], select the number of pages to be copied on the same side of one sheet. Tap [OK].
Q4. How can I handle an original that contains too many pages to load in the ADF? Q4. How can I handle an original that contains too many pages to load in the ADF? A4. To copy an original containing a large number of pages, use the serial scan print function. The Separate Scan function enables scanning of an original in installments and handling of the resulting copy jobs as a single job.
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Q4. How can I handle an original that contains too many pages to load in the ADF? After all original pages are scanned, tap [Finish]. Press Start to start copying the scanned original. bizhub C554/C454/C364/C284/C224 5-11...
Q5. Can I use a magazine-like finish for a copy job? Q5. Can I use a magazine-like finish for a copy job? A5. Yes, you can copy and staple the sheets of paper in their center like a magazine or catalog. The original pages loaded are automatically arranged into an order appropriate for center binding, and the 2in1 function is activated to copy on both sides of the paper.
Q6. Can I copy the original with its headers and punch holes erased? Q6. Can I copy the original with its headers and punch holes erased? A6. Yes. Enable the frame erase function and the machine copies the original by erasing unwanted sections on the four sides of the original.
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Q6. Can I copy the original with its headers and punch holes erased? To specify the width of the frame to be erased individually, tap [Individual] to select a side, then specify the width using [+] and [-]. % When specifying the erase width individually, you can set to exclude a side from erasing by selecting the side and canceling the setting of [Erase] for that side.
Q7. Is enlarged or reduced copying according to the paper size enabled? Q7. Is enlarged or reduced copying according to the paper size enabled? A7. Yes. You can automatically make a copy with the optimal zoom ratio to fit the paper size by simply se- lecting the paper size you want to apply to the loaded original.
Q8. Can I adjust the copying position to make filing easier? Q8. Can I adjust the copying position to make filing easier? A8. Yes. You can shift and adjust the position of the entire copy image by setting the binding margin. Operation procedure Load the original so that the top of the page is placed at the back.
Q9. Can I erase marks from fold lines when copying a book? Q9. Can I erase marks from fold lines when copying a book? A9. Yes, you can erase the marks by specifying the fold width. This setting is preferable for copying a book nicely. Operation procedure Place the original on the Original Glass.
Q10. Can I copy the right and left pages of two-page spreads like books or catalogs onto separate sheets? 5.10 5.10 Q10. Can I copy the right and left pages of two-page spreads like books or catalogs onto separate sheets? A10.
5.11 Q11. Can I use a different paper type for the covers? 5.11 Q11. Can I use a different paper type for the covers? A11. Yes. Use the cover sheet function to use a different paper type for copying the covers other than that for the text body.
Q12. Can I perform copying with stapling or punching? 5.12 5.12 Q12. Can I perform copying with stapling or punching? A12. Yes, you can. Install relevant optional products on this machine to perform copying with stapling or punching. Staple Stapling is enabled to bind at a corner or at two positions. This method is useful for printing handout material among other things.
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5.12 Q12. Can I perform copying with stapling or punching? Operation procedure Load the original. Tap [Copy]. Tap [Finishing] and configure the respective items for finishing. Settings Description [Group/Sort] [Group] Enables outputs of more than one copy for each page. [Sort] Enables outputs of more than one copy for each set.
Q13. Can I use the offset function without installing a Finisher or Separator on the machine? 5.13 5.13 Q13. Can I use the offset function without installing a Finisher or Separator on the machine? A13. Yes. Provided that the following requirements are met, outputs can be alternately ejected in transversal and longitudinal orientations set by set.
5.14 Q14. Can I copy on an envelope or postcard? 5.14 Q14. Can I copy on an envelope or postcard? A14. Yes, you can also copy on an envelope and postcard. Load envelopes or postcards into the Bypass Tray, then specify the paper type and paper size of the Bypass Tray.
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Q14. Can I copy on an envelope or postcard? 5.14 From [Other], select the size of the envelope. % Various sizes of envelopes are available. Specify the correct paper size for the envelopes you have loaded. Tap [Close]. Press Start to start copying of the original on envelopes. Operation procedure: Copying on postcards Load postcards into the Bypass Tray with the print side face down.
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5.14 Q14. Can I copy on an envelope or postcard? Tap [Standard Size]. From [Other], select [4 e 6]([A6 Card]). % When [4 e 6]([A6 Card]) is specified for the paper size, the paper type is automatically set to [Thick3]. Tap [Close].
Q15. Can I register frequently used settings? 5.15 5.15 Q15. Can I register frequently used settings? A15. Yes. You can register settings of the copy function as programs to recall them quickly. Tips You can register up to 30 programs. How to set: Registering a program Tap [Copy].
5.16 Q16. Can I check the finish before starting copying? 5.16 Q16. Can I check the finish before starting copying? A16. Yes, you can check the finish by outputting a proof copy. You check either by referring to a preview image or by outputting just one copy for checking how it is actually finished.
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Q16. Can I check the finish before starting copying? 5.16 Check the preview display, and rotate the image or change settings as required. % To continue to scan originals, load the original, and tap [Start Scan]. % To enlarge the preview image, double-tap the image. % If a multi-page original has been scanned, you can flick the preview image to view the next page.
5.17 Q17. Can I interrupt a printing job to execute an urgent copy job for another original? 5.17 Q17. Can I interrupt a printing job to execute an urgent copy job for another original? A17. Yes. Stop the print job using the Interrupt key, and then execute the urgent copy job. When the copy job is completed, a paused print job is restarted.
Q18. What measures can I take against unauthorized copying? 5.18 5.18 Q18. What measures can I take against unauthorized copying? A18. You can use the copy protection function for printing concealed security watermark for preventing un- authorized copying. Also, copy guard and password copy functions are provided for higher security functions. Copy Guard is a copy protection function that prints concealed security watermarks such as "Private"...
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5.18 Q18. What measures can I take against unauthorized copying? Operation procedure Load the original. Tap [Copy]. Tap [Application] and select [Copy Protect]. Tap [ON] and configure the respective items for the copy protect function. Settings Description [Preset Stamp] Select a concealed security watermark from the 8 options. [Date/Time] Select a format for the date and time to be printed.
Q19. Can I arrange so that the margin does not come out in black when copying with the ADF opened? 5.19 5.19 Q19. Can I arrange so that the margin does not come out in black when copying with the ADF opened? A19.
5.20 Q20. Can I save image data after copying is completed? 5.20 Q20. Can I save image data after copying is completed? A20. Yes. You can print the copied image data and also save it to a User Box. The saved data can be printed when necessary. Operation procedure: Creating a User Box Tap [Utility], then select [One-Touch/User Box Registration].
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Q20. Can I save image data after copying is completed? 5.20 Operation procedure: Saving data in a User Box Load the original. Tap [Copy]. Tap [Application] and select [Save in User Box]. Tap [ON], select a User Box to use for saving in [User Box], then tap [OK]. % To rename data to save in a User Box, rename it using [File Name].
5.21 Q21. Can I copy with a text such as "Private" or date added? 5.21 Q21. Can I copy with a text such as "Private" or date added? A21. Yes, you can add a text such as "PLEASE REPLY" or "Private", the date and page numbers to a copy job.
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Q21. Can I copy with a text such as "Private" or date added? 5.21 Tap [ON], set values for [Page Number Type] and [Starting Page Number], then tap [OK]. % If you have selected [Chapter Page] for [Page Number Type], specify the chapter number to start printing in [Starting Chapter Number].
5.22 Q22. Can I add the company name or its logo to a copy job? 5.22 Q22. Can I add the company name or its logo to a copy job? A22. Yes. You can register the logos and favorite images in the hard disk of this machine to add such overlay images to copy outputs.
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Q22. Can I add the company name or its logo to a copy job? 5.22 Load the original containing the overlay image to be registered, set [Density] and [Color] as necessary, then tap [Start]. The original you have set is registered as an overlay image. Tap [Close].
Q1. Can I rename a file saved in a User Box? User Box Q1. Can I rename a file saved in a User Box? A1. Yes, you can. Operation procedure Tap [User Box], select the target User Box, and tap [Open]. Select a file to rename, tap [Other], then tap [Edit Name].
Q2. Can I use data saved in a User Box by changing the settings from those used when saving it? Q2. Can I use data saved in a User Box by changing the settings from those used when saving it? A2.
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Q2. Can I use data saved in a User Box by changing the settings from those used when saving it? To send a file, select a file to send, then tap [Send]. Set the destination and change the settings for the Fax/Scan functions. % You can change the settings for [Resolution], [Color], [File Type] and [E-mail Settings].
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Q2. Can I use data saved in a User Box by changing the settings from those used when saving it? Change the settings for saving a file. % You can change the settings for [Resolution], [Color] and [File Type]. Press Start to start printing/sending/saving the file. Reference Tap [Application] on the print or fax/scan setting screens to change more detailed settings.
Q3. Can I save a 2-sided document in a User Box? Q3. Can I save a 2-sided document in a User Box? A3. Yes, you can. Select [2-Sided] for scanning the document. Operation procedure Load the 2-sided original. Tap [User Box], select the User Box to save data to, then tap [Save]. Tap [Simplex/Duplex], then tap [2-Sided].
Q4. Can a file in a User Box be deleted automatically? Q4. Can a file in a User Box be deleted automatically? A4. Yes. You can set the file retention period for each User Box. After the retention period has elapsed, files are automatically deleted.
Q5. Can I select multiple files from a User Box and print or send them at a time? Q5. Can I select multiple files from a User Box and print or send them at a time? A5. You can combine multiple files and print or send them as a job. Operation procedure Tap [User Box], select a User Box, then tap [Open].
Q6. Can I print a saved file by changing its finishing? Q6. Can I print a saved file by changing its finishing? A6. Yes, you can change the finishing upon printing. Different finishing types are available for different options installed on this machine. Staple Stapling is enabled to bind at a corner or at two positions.
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Q6. Can I print a saved file by changing its finishing? Fold Half-folding, tri-folding, or Z-folding is enabled. This function is useful for direct mail and information notes. Tips To use the Half-Fold or Tri-Fold function: – The Finisher FS-534 and Saddle Stitcher SD-511 are required. –...
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Q6. Can I print a saved file by changing its finishing? Settings Description [Fold/Bind] Configure settings for folding or center-binding of pa- per. Tap [OK]. Press Start to start printing the files. bizhub C554/C454/C364/C284/C224 6-11...
Q7. Can I operate the User Box functions from my computer? Q7. Can I operate the User Box functions from my computer? A7. Yes. Use Web Connection to enable operation of files in a User Box without leaving your desk. Operation procedure Start the Web browser.
Q1. Can more than one computer use the same settings for the printer driver? Driver Q1. Can more than one computer use the same settings for the printer driver? A1. Yes. Use the Driver Packaging Utility located on the PAGESCOPE UTILITIES CD-ROM to set them identically.
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Q1. Can more than one computer use the same settings for the printer driver? Click [File] - [Save As]. Configure settings for respective items and click [Save]. Settings Description [DPU Folder] Select a desired location for saving the install package. [Package Name] Enter a name for the install package.
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Q1. Can more than one computer use the same settings for the printer driver? bizhub C554/C454/C364/C284/C224...
Q1. Can I restrict available functions by user? Operation Management Q1. Can I restrict available functions by user? A1. Yes. With user authentication enabled, you can restrict functions available by user. How to set Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK].
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Q1. Can I restrict available functions by user? Settings Description [Manual Destination Input] To allow manual entry of destinations, select [Allow]. To prohibit manual entry of destinations, select [Restrict]. [Cellular Phone/PDA] To allow transferring of files from Bluetooth devices to this machine, select [Allow].
Q2. Can output counts be managed by user? Q2. Can output counts be managed by user? A2. Yes. With user authentication enabled, output counts are managed by user. You can check the counts by user via the administrator settings. Also, you can set the upper limit for the number of copies that can be printed by user.
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Q2. Can output counts be managed by user? Operation procedure: Setting the upper limit for the number of copies that can be printed by user Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [User Authentication/Account Track] - [User Authentication Settings] - [User Registration]. Select a user subject to upper limit restrictions, then tap [Edit].
Q3. To use the ID & Print function, is any setting required in the driver? Q3. To use the ID & Print function, is any setting required in the driver? A3. Yes, you need to enter the [User Authentication] information in the driver upon execution of ID & Print as well as to set [ID&Print] for the output method.
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Q3. To use the ID & Print function, is any setting required in the driver? Select [ID&Print] from [Output Method], then click [OK]. Click [Print]. bizhub C554/C454/C364/C284/C224...
Q4. User authentication is enabled. Can I give permission to unregistered users (public users) to operate this machine? Q4. User authentication is enabled. Can I give permission to un- registered users (public users) to operate this machine? A4. Yes. Even unregistered users can obtain permission if permission is given to public user access. Also, you can restrict functions available to public users.
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Q4. User authentication is enabled. Can I give permission to unregistered users (public users) to operate this machine? Tap [Function Permission] to set the limit for the respective functions. % For details on functional restriction, refer to page 8-2. Tap [OK]. Tap [OK].
Q5. Can I check the number of copies output so far? Q5. Can I check the number of copies output so far? A5. Yes, you can check the total number of copy outputs or the number of copies by color mode. You can also check output counts by function, such as the copy and print function.
Q6. The screen changes if no operation takes place for a certain period of time. Can this time setting be changed? Q6. The screen changes if no operation takes place for a certain period of time. Can this time setting be changed? A6.
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Q6. The screen changes if no operation takes place for a certain period of time. Can this time setting be changed? How to set: Setting the time for the settings for all functions to return to the default settings Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK].
Q1. Can I move destinations registered in this machine to another MFP? Software Q1. Can I move destinations registered in this machine to another MFP? A1. Yes. To do so, use Web Connection to save the destination file (or export it) and write that destination file to another MFP unit of the same model (or import it).
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Q1. Can I move destinations registered in this machine to another MFP? Operation procedure: Importing a destination file When importing a backup file containing a full set of destinations, note that all of the currently registered des- tinations will be overwritten. Start a Web browser, enter the IP address of the machine in the URL field, then press the [Enter] key.
Q2. Can I edit the exported destination file before importing it? Q2. Can I edit the exported destination file before importing it? A2. Yes. If it is a file of destinations that is not a [Full Destination Backup (Read Only)] and the machines are of the same model type, you can edit the file then import it.
Q3. When using Web Connection, logout occurs before the time set has elapsed. Q3. When using Web Connection, logout occurs before the time set has elapsed. A3. Change the settings for [Temporary Internet Files and History Settings] in Internet Explorer. How to set Delete temporary Internet files.
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Q3. When using Web Connection, logout occurs before the time set has elapsed. bizhub C554/C454/C364/C284/C224...
Q1. Can I eliminate keying sounds on the Touch Panel? 10.1 Control Panel 10.1 Q1. Can I eliminate keying sounds on the Touch Panel? A1. Yes. You can eliminate keying sounds on the Touch Panel or adjust the volume. How to set Tap [Accessibility] and select [Sound Setting].
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10.1 Q1. Can I eliminate keying sounds on the Touch Panel? Select items for setting the volume. % Sound volume setting is disabled for items for which sound output is set to [No] in [Sound Setting]. Settings Description [Operation Con- [Input Confirmation Set the volume of sound to output when a key is firmation Sound]...
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Q1. Can I eliminate keying sounds on the Touch Panel? 10.1 Select the volume level, then tap [OK]. 10-4 bizhub C554/C454/C364/C284/C224...
10.2 Q2. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine? 10.2 Q2. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine? A2.
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Q2. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine? 10.2 Select [Recipient User], enter the [User Name] and [Password] that are registered in the machine, then click [OK]. Click [OK].
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10.2 Q2. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine? How to set: User authentication for Web Connection Start a Web browser, enter the IP address of the machine in the URL field, then press the [Enter] key. Enter the [User Name] and [Password] registered in this machine and click [Login].
Q3. Can I customize the Control Panel? 10.3 10.3 Q3. Can I customize the Control Panel? A3. Yes, you can configure a function to be displayed on the main menu or to be assigned to the Register key, or change the theme on the main menu. How to set: Customizing the Main Menu Tap [Utility], then select [Administrator Settings].
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10.3 Q3. Can I customize the Control Panel? How to set: Customizing Register keys Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [System Settings] - [Registered Key Settings]. Select a Register key. Select the function to be assigned to the Register key, then tap [OK]. bizhub C554/C454/C364/C284/C224 10-9...
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Q3. Can I customize the Control Panel? 10.3 How to set: Changing the theme of the main menu Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [System Settings] - [Custom Display Settings] - [Main Menu Display Settings]. Select a desired theme, then tap [OK].
Q1. How can I quickly recall frequently used functions? 11.1 Other 11.1 Q1. How can I quickly recall frequently used functions? A1. In the copy or User Box mode, you can display frequently used settings as shortcut keys on the top screen.
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11.1 Q1. How can I quickly recall frequently used functions? How to set: Setting shortcut keys used in User Box mode Tap [Utility] and select [User Settings]. Select [Custom Display Settings] - [User Box Settings], and then [Shortcut Key 1] or [Shortcut Key 2]. Select [ON] and the settings to display as the shortcut key, then tap [OK].
Q2. The power is input all day. Is there any way to alleviate concerns about electricity charges? 11.2 11.2 Q2. The power is input all day. Is there any way to alleviate con- cerns about electricity charges? A2. If no operation takes place for a certain period of time, the power-saving function starts automatically, and the machine enters the power-saving mode.
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11.2 Q2. The power is input all day. Is there any way to alleviate concerns about electricity charges? Select a day of the week you want to set the weekly timer to, enter the ON and OFF times using the keypad, then tap [OK].
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Q2. The power is input all day. Is there any way to alleviate concerns about electricity charges? 11.2 Tap [Yes], enter the time period to switch to the power save mode using the Keypad, then tap [OK]. When using the weekly timer to restrict the use of this machine in the Power Save mode with a pass- word, tap [Password for Non-Business Hours].
11.3 Q3. How much storage capacity does the Hard Disk have? 11.3 Q3. How much storage capacity does the Hard Disk have? A3. 250 GB. 11.4 Q4. What file types are supported in USB memory devices? A4. Supported file types depend on the use of the USB memory device. The available file types are as follows: To save scanned files on the USB memory PDF/Compact PDF/XPS/Compact XPS/TIFF/JPEG/PPTX...
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Q5. What action should be taken if the administrator password is lost? 11.5 11-8 bizhub C554/C454/C364/C284/C224...
Screen that appears when a paper/staple jam has occurred 12.1 When a Paper/Staple Jam Is Occurring 12.1 Screen that appears when a paper/staple jam has occurred If any paper/staple jam has occurred on this machine as shown in the screen shot below, the Touch Panel shows the section where the jam has occurred.
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12.2 When a paper/staple jam is occurring 12.2 When a paper/staple jam is occurring If a paper jam has occurred, take action referring to the following pages. To use the ADF, refer to page 12-4. To use the right-side door, refer to page 12-6. To use a paper tray, refer to page 12-7.
When a paper jam has occurred 12.3 12.3 When a paper jam has occurred 12.3.1 Paper jam in ADF For Reverse Automatic Document Feeder DF-624 (only for bizhub C364/C284/C224) 24 23 12-4 bizhub C554/C454/C364/C284/C224...
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12.3 When a paper jam has occurred For Dual Scan Document Feeder DF-701 24 23 NOTICE When closing the Opening and closing guide, press the Hand mark in the center and check that is locked securely. bizhub C554/C454/C364/C284/C224 12-5...
When a paper jam has occurred 12.3 12.3.2 Paper jam at right-side door 7 CAUTION The area around the fusing unit is hot. To avoid a burn injury, be careful not to touch any parts except for the specified knob and dial. In case your hand or any other part of your body comes in contact with the heated section, immediately run it under cold water and seek medical assistance.
12.3 When a paper jam has occurred 12.3.3 Paper jam in paper tray Tips The figure above shows the Paper Feed Cabinet PC-210 installed. NOTICE Be careful not to touch the surface of the Transport Roller with your hand. bizhub C554/C454/C364/C284/C224 12-7...
When a paper jam has occurred 12.3 12.3.4 Paper jam in Large Capacity Unit (only for bizhub C554/C454) Tips The figure above shows the Large Capacity Unit LU-301 installed. NOTICE Be careful not to touch the surface of the roller with your hand. 12-8 bizhub C554/C454/C364/C284/C224...
12.3 When a paper jam has occurred 12.3.5 Paper jam in Finisher FS-535 (only for bizhub C554) Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.
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When a paper jam has occurred 12.3 Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521. NOTICE When moving the Saddle Stitcher, be sure to only hold the handle.
12.3 When a paper jam has occurred 12.3.6 Paper jam in Z Folding Unit ZU-606 (only for bizhub C554) Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK- 521, and Z Folding Unit ZU-606. NOTICE When moving the Z Folding Unit ZU-606, be sure to only hold the handle.
When a paper jam has occurred 12.3 12.3.7 Paper jam in Post Inserter PI-505 (only for bizhub C554) Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK- 521, and Post Inserter PI-505. NOTICE When returning the Upper Unit of the Post Inserter PI-505, be careful not to get your fingers caught.
12.3 When a paper jam has occurred 12.3.8 Paper jam in Job Separator JS-602 (only for bizhub C554) Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK- 521, and Job Separator JS-602. bizhub C554/C454/C364/C284/C224 12-13...
When a paper jam has occurred 12.3 12.3.9 Paper jam in Finisher FS-534 Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520.
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12.3 When a paper jam has occurred Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520. NOTICE When moving the Saddle Stitcher, be sure to only hold the handle.
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When a paper jam has occurred 12.3 12.3.10 Paper jam in Finisher FS-533 Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the Finisher FS-533 that is equipped with the Punch Kit PK-519. 12-16 bizhub C554/C454/C364/C284/C224...
When a staple jam has occurred 12.4 12.4 When a staple jam has occurred 12.4.1 Staple jam in Finisher FS-535 (only for bizhub C554) Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.
12.4 When a staple jam has occurred 12.4.2 Staple jam in Saddle Stitcher SD-512 (only for bizhub C554) Tips The figure above shows the Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521. NOTICE When moving the Saddle Stitcher, be sure to only hold the handle. Otherwise, your hand or finger may get caught in the machine.
When a staple jam has occurred 12.4 12.4.3 Staple jam in Finisher FS-534 Tips The figure above shows the Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520. NOTICE When removing a staple jam, do so carefully to prevent being injured. 12-20 bizhub C554/C454/C364/C284/C224...
12.4 When a staple jam has occurred 12.4.4 Staple jam in Saddle Stitcher SD-511 Tips The figure above shows the Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520. NOTICE When moving the Saddle Stitcher, be sure to only hold the handle. Otherwise, your hand or finger may get caught in the machine.
When a staple jam has occurred 12.4 12.4.5 Staple jam in Finisher FS-533 Tips The figure above shows the Finisher FS-533 that is equipped with the Punch Kit PK-519. NOTICE When removing a staple jam, do so carefully to prevent being injured. 12-22 bizhub C554/C454/C364/C284/C224...
When a Message Appears to Replace Consumables or Carry Out Cleaning 13.1 Main Messages and Remedies 13.1 When a Message Appears to Replace Consumables or Carry Out Cleaning A message appears indicating the time(s) that expiring consumables used in this machine should be re- placed.
13.2 When a paper jam message persists 13.2 When a paper jam message persists There may be a paper jam occurring in sections other than those indicated on the Touch Panel. Check the sections again not shown on the Touch Panel. Check the following items: Check for any pieces of paper left in the back of the section indicated on the Touch Panel.
When an error message appears 13.3 13.3 When an error message appears When an error is detected, the following message appears. Take the appropriate action according to the message displayed on the screen. If you cannot resolve the error, write down the [Trouble Code], and contact your service representative with the power plug disconnected from the power outlet.
13.4 When [Stabilizing image.] appears 13.4 When [Stabilizing image.] appears This automatically performs a function to adjust printing quality in order to maintain a certain level of color reproduction quality. This "printing quality adjustment" is referred to as "image stabilization". Image stabilization is performed while a large number of copies are being output or the temperature or hu- midity inside the machine has changed.
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When [Stabilizing image.] appears 13.4 13-6 bizhub C554/C454/C364/C284/C224...
Cleaning the Electrostatic Charger Wire 14.1 When Printing Quality Has Deteriorated 14.1 Cleaning the Electrostatic Charger Wire If the Electrostatic Charger Wire is dirty, linear smudges may appear on a print image. If this occurs, clean the Electrostatic Charger Wire according to the following procedure. Open the Lower Front Door or Front Door of the machine.
14.2 Cleaning the Print Head Glass 14.2 Cleaning the Print Head Glass Printing quality deteriorates if the Print Head Glass is dirty. If this occurs, clean the Print Head Glass ac- cording to the following procedure. Open the Lower Front Door or Front Door of the machine. Release the Waste Toner Box Lock Lever, then remove the Waste Toner Box.
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Cleaning the Print Head Glass 14.2 Install the Waste Toner Box. Close the Lower Front Door or Front Door of the machine. 14-4 bizhub C554/C454/C364/C284/C224...
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When the Machine Cannot Be Powered On This machine has two power sources. Check the Main Power Switch and the Power key for the status. Check whether the Power Plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped.
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When the Touch Panel Is Not Visible If a certain length of time has elapsed without any operations being carried out on this machine, the Touch Panel may turn off. Check the following items: Tap [Accessibility] and select [Brightness Adjustment], and select [Low] or [High] to adjust the contrast for the Touch Panel.
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Check to see that the Main Power Switch and the Power key are turned ON. In case the Touch Panel does not appear even after checking it, contact your service representative. bizhub C554/C454/C364/C284/C224 16-3...
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Cannot print 17.1 Cannot Print 17.1 Cannot print Description of problem Check points Remedy A message saying "Printer is not Is the power turned on? Check the Main Power Switch connected" or "Print Error" ap- of this machine. pears on the computer screen. If a hub is used, also check the hub power.
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17.1 Cannot print Description of problem Check points Remedy Print processing on the compu- Is another printer specified? Check the specified printer ter has finished, but printing name. does not start. Is the network or USB cable dis- Make sure that the cables are connected? correctly connected.
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Cannot print 17.1 Description of problem Check points Remedy Print processing on the compu- Is there sufficient available com- Perform a test printing to check ter has finished, but printing puter memory? whether printing is possible. does not start. If test printing is successful, this indicates there are no problems on this machine or with the print- er driver.
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17.1 Cannot print Description of problem Check points Remedy Printing is not available when Is printing by public users per- Check whether printing by public you have selected [Public User mitted on the machine? users is permitted. If not, grant Access] in user authentication.
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Cannot print 17.1 Description of problem Check points Remedy Cannot specify the punch func- The Finisher and Punch Kit are Install the required optional tion. required. product and enable them on the printer driver. If the booklet, transparency or Check the setting of each item of envelope is specified, the punch the printer driver.
17.2 Test printing 17.2 Test printing Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the [Start] menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].
Printing a file from a User Box 17.3 17.3 Printing a file from a User Box Tap [User Box] on the main menu. Select the desired User Box, then tap [Open]. Select the target file, then tap [Print]. Change print settings as necessary, and press Start. 17-8 bizhub C554/C454/C364/C284/C224...
17.4 Setting an encryption passphrase for the printer driver 17.4 Setting an encryption passphrase for the printer driver Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the [Start] menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].
Enabling user authentication or account track on the printer driver 17.5 17.5 Enabling user authentication or account track on the printer driv- Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the [Start] menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].
17.6 Permitting printing by public users 17.6 Permitting printing by public users Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [User Authentication/Account Track] - [User Authentication Settings] - [User Registration]. Tap [ ] to select [000 Public], and also tap [Edit]. Tap [Function Permission].
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Permitting printing by public users 17.6 17-12 bizhub C554/C454/C364/C284/C224...
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Cannot perform network fax/network scan 18.1 Cannot perform network fax/network scan 18.1 Cannot perform network fax/network scan Description of problem Check points Remedy Cannot send data. Is the volume per E-mail to be If the volume of one E-mail mes- sent exceeding the maximum re- sage exceeds the maximum ca- ceiving capacity of the SMTP...
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18.1 Cannot perform network fax/network scan Description of problem Check points Remedy Cannot receive faxes. Is the power turned on? Check the Main Power Switch of this machine. If a hub is used, also check the hub power. Has the machine been placed in If the machine is placed into the the ErP Auto Power Off mode? ErP Auto Power Off mode, it can-...
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Cannot perform network fax/network scan 18.1 Description of problem Check points Remedy When sending scanned data (by Is the [File Path] set correctly for Check that the [File Path] of the SMB transmission) to a speci- the destination? destination is correctly regis- fied computer, a "login error"...
18.2 Printing a destination list 18.2 Printing a destination list Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [One-Touch/User Box Registration] - [One-Touch/User Box Registration List]. Select items to print from the address registration list. Set the starting number of addresses to print, the number of destinations to output and the type of des- tinations, then tap [Print].
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Printing a destination list 18.2 18-6 bizhub C554/C454/C364/C284/C224...
Cannot transmit faxes 19.1 Cannot Use the Fax Function 19.1 Cannot transmit faxes Description of problem Check points Remedy Cannot send faxes. Was the transmission procedure Check the transmission proce- carried out correctly? dure and then resend the fax. Is the fax number you entered for If you are using a destination in the destination correct? the Address Book or Program,...
19.2 Cannot Receive Faxes 19.2 Cannot Receive Faxes Description of problem Check points Remedy Cannot receive faxes. Is the power turned on? Check the Main Power Switch of this machine. If a hub is used, also check the hub power. Has the machine been placed in If the machine is placed into the the ErP Auto Power Off mode?
Setting [Dialing Method] 19.3 19.3 Setting [Dialing Method] Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [Fax Settings] - [Line Parameter Setting]. Select [Dialing Method] and enable settings that match your telephone line currently used, then tap [OK].
19.4 Setting [Check Dest. & Send] 19.4 Setting [Check Dest. & Send] Tap [Utility], then select [One-Touch/User Box Registration]. Select [Create One-Touch Destination] - [Address Book (Public)] - [Fax]. Select the target one-touch destination, then tap [Edit]. Tap [Line Settings], set [Check Dest. & Send] to [No], then tap [OK]. Tap [OK].
Setting the number of RX call rings 19.5 19.5 Setting the number of RX call rings Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [Fax Settings] - [Line Parameter Setting]. Select [Number of RX Call Rings], tap [-] to set it to "0", then tap [OK]. 19-6 bizhub C554/C454/C364/C284/C224...
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Cannot Copy 20.1 Cannot Copy 20.1 Cannot Copy Description of problem Check points Remedy Copying does not start. Are the doors of the machine se- Close the doors of the machine curely closed? securely. Has paper of the correct size for Load paper of the appropriate the original been loaded into the size into the paper tray.
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20.1 Cannot Copy Description of problem Check points Remedy Images are tipped. Is the original positioned correct- Correctly position the original against the Original Scale. Load the original into the ADF, and slide the adjustable Lateral Guide to fit the size of the origi- nal.
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Cannot Copy 20.1 Description of problem Check points Remedy Ejected paper is not get stacked Is the paper curled? Remove the paper from the pa- evenly; punch holes or staple per tray, turn it over, and then positions do not line up. load it again.
Cannot save in a User Box 21.1 Cannot Save in a User Box 21.1 Cannot save in a User Box Description of problem Check points Remedy Files cannot be saved in a User Are the network settings and To save files in a User Box from a Box.
About network error codes 22.1 Network Error Codes 22.1 About network error codes They refer to codes displayed when an error occurs in the network. You can check the action to take as well as a description of the error by referring to the code in the error code list. 22.2 Displaying network error codes Use Web Connection to configure so that network error codes are displayed.
When the Bit Count Does Not Match between the Server and the Client...
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When the Bit Count Does Not Match between the Server and the Client If the print server is Windows Server 2008/2008 R2 and its OS bit count does not match that of the client computer, an additional driver may not be installed normally in the print server. To solve this problem, specify the setup information file (ntprint.inf) of the operating system with a different bit number when installing the additional driver on the print server.
When a Message Appears to Replace Consumables or Carry Out Cleaning...
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When a Message Appears to Replace Consuma- bles or Carry Out Cleaning When staples in the finisher have run out When staples in the Finisher have run out, the following message appear. Take action while referring to the label inside the machine. Reference For details on the replacement procedure when using the Finisher FS-535, refer to page 24-12 (only for bizhub C554).
When the punch scrap box is full When the punch scrap box is full, the following message appears (at replacement by user). Take action while referring to the label inside the machine. Reference For details on the handling procedure when using the Finisher FS-535, refer to page 24-17 (only for bizhub C554).
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When the Drum Unit needs to be replaced When the replacement time has come for the Drum Unit, the following message appears (at replacement by user). Tap [Start Guidance], then follow the displayed guidance to take an action. Reference For details on the replacement procedure in the bizhub C554/C454 environment, refer to page 24-10. For details on the replacement procedure in the bizhub C364/C284/C224 environment, refer to page 24-11.
When a Waste Toner Box is full When the Waste Toner Box is full, the following message appears (at replacement by user). Tap [Start Guid- ance], then follow the displayed guidance to take an action. Reference For details on the replacement procedure in the bizhub C554/C454 environment, refer to page 24-8. For details on the replacement procedure in the bizhub C364/C284/C224 environment, refer to page 24-9.
Replacing a Toner Cartridge 24.1 24.1 Replacing a Toner Cartridge 24.1.1 bizhub C554/C454 The following example shows how to replace a Yellow Toner Cartridge. Tips Shake a new Toner Cartridge well, approximately 5 to 10 times, before installing it. If a Toner Cartridge other than for black is empty, printing can be continued forcibly using black. Tap [Continue], and then select a desired print job.
24.1 Replacing a Toner Cartridge 24.1.2 bizhub C364/C284/C224 The following example shows how to replace a Yellow Toner Cartridge. Tips Shake a new Toner Cartridge well, approximately 5 to 10 times, before installing it. If a Toner Cartridge other than for black is empty, printing can be continued forcibly using black. Tap [Continue], and then select a desired print job.
Replacing a Waste Toner Box 24.2 24.2 Replacing a Waste Toner Box 24.2.1 bizhub C554/C454 Tips Your service representative will recover your used Waste Toner Box. Place a cap on it and store it in a box. After replacing a Waste Toner Box, be sure to clean the Electrostatic Charger Wire for each color. For details on how to clean the Electrostatic Charger Wire, refer to page 14-2.
24.2 Replacing a Waste Toner Box 24.2.2 bizhub C364/C284/C224 Tips Your service representative will recover your used Waste Toner Box. Place a cap on it and store it in a box. After replacing a Waste Toner Box, be sure to clean the Electrostatic Charger Wire for each color. For details on how to clean the Electrostatic Charger Wire, refer to page 14-2.
Replacing a Drum Unit 24.3 24.3 Replacing a Drum Unit 24.3.1 bizhub C554/C454 Tips Your service representative can recover your used Drum Unit. Put it in a black plastic bag and store it in a box by itself. A Drum Unit may be damaged due to exposure to light. Do not take a Drum Unit out of a black plastic bag until just before it is to be installed.
24.3 Replacing a Drum Unit 24.3.2 bizhub C364/C284/C224 Tips Your service representative will collect your used Drum Unit. Put it in a black plastic bag and store it in a box by itself. An Drum Unit may be damaged due to exposure to light. Do not take a Drum Unit out of a black plastic bag until just before it is to installed.
Replacing a Staple Cartridge 24.4 24.4 Replacing a Staple Cartridge 24.4.1 Finisher FS-535 (only for bizhub C554) Tips This figure shows a Finisher FS-535 with Saddle Stitcher SD-512 and Punch Kit PK-521 installed. Do not remove staples that remain in the machine. Otherwise, the stapling function will activate but no sheets will be stapled.
24.4 Replacing a Staple Cartridge 24.4.2 Saddle Stitcher SD-512 (only for bizhub C554) Tips This figure shows a Finisher FS-535 with Saddle Stitcher SD-512 and Punch Kit PK-521 installed. Do not remove staples that remain in the machine. Otherwise, the stapling function will activate but no sheets will be stapled.
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Replacing a Staple Cartridge 24.4 24.4.3 Finisher FS-534 Tips The figure shows a Finisher FS-534 with Saddle Stitcher SD-511 and Punch Kit PK-520 installed. Do not remove staples that remain in the machine. Otherwise, the stapling function will activate but no sheets will be stapled.
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24.4 Replacing a Staple Cartridge 24.4.4 Saddle Stitcher SD-511 Tips The figure shows a Finisher FS-534 with Saddle Stitcher SD-511 and Punch Kit PK-520 installed. Do not remove staples that remain in the machine. Otherwise, the stapling function will activate but no sheets will be stapled.
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Replacing a Staple Cartridge 24.4 24.4.5 Finisher FS-533 Tips The figure shows a Finisher FS-533 with Punch Kit PK-519 installed. Do not remove staples that remain in the machine. Otherwise, the stapling function will activate but no sheets will be stapled. NOTICE Be sure to replace the Staple Cartridge after the relevant message has appeared.
Punch Scrap Processing 24.5 24.5.2 Z Folding Unit ZU-606 (only for bizhub C554) Tips The figure shows a Finisher FS-535 with Saddle Stitcher SD-512, Punch Kit PK-521, and Z Folding Unit ZU-606 installed. 24-18 bizhub C554/C454/C364/C284/C224...
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24.5 Punch Scrap Processing 24.5.3 Finisher FS-534 Tips The figure shows a Finisher FS-534 with Saddle Stitcher SD-511 and Punch Kit PK-520 installed. bizhub C554/C454/C364/C284/C224 24-19...
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Punch Scrap Processing 24.5 24.5.4 Finisher FS-533 Tips The figure shows a Finisher FS-533 with Punch Kit PK-519 installed. 24-20 bizhub C554/C454/C364/C284/C224...
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