Troubleshooting - Konica Minolta CM-2600d Instruction Manual

Troubleshooting

If an abnormality has occurred with the instrument, take necessary actions as given in the table below. If
the instrument still does not work properly, turn the power OFF, and then turn it ON again. If the symp-
tom remains, contact a KONICA MINOLTA SENSING-authorized service facility.
Symptom
LCD is blank.
" " does not ap-
pear.
MEAS. button is not
effective.
Abnormal measure-
ment result
Measurement results
fluctuate.
Not possible to input
data to the computer.
No commands from
computer are accept-
ed.
Commands cannot be
accepted correctly.
TASK mode does not
function.
Not possible to print. Is the printer cable connected correct-
E-110
Check Point
Are batteries inserted? Is the AC adapt-
er connected?
Is the LCD contrast appropriate?
Isn't displayed? Or isn't the bat-
teries extremely low?
Are batteries inserted? Is the AC adapt-
er connected?
Isn't displayed? Or isn't the bat-
teries extremely low?
Is measurement still in progress?
Is a measurement screen displayed?
Is the instrument directed perpendicu-
lar to the specimen?
Is the White Calibration Plate correct? Use the correct White Calibration Plate
Was white calibration performed cor-
rectly?
Was zero calibration performed cor-
rectly?
Is instrument kept stationary during
measurement?
Is the RS-232C cable connected cor-
rectly?
Is the RS-232C cable the one supplied
with the instrument used?
Do communications settings on the in-
strument match those on the computer?
Has a task been downloaded?
ly?
Action
Insert the batteries. Connect the AC
adapter.
Adjust the LCD contrast. (page E-32)
Replace the batteries with new ones.
Insert the batteries. Connect the AC
adapter.
Replace the batteries with new ones.
Wait until measurement is complete,
and then press the button.
MEAS. button must be pressed while a
measurement screen is displayed.
Make sure that the instrument is direct-
ed perpendicular to the specimen, to
prevent leakage of light.
to perform white calibration. (page E-
46)
Direct the specimen measuring port
into the air or use the optional Zero
Calibration Box and perform zero cali-
bration.
Do not allow the instrument to move
during measurement.
Connect the instrument's external out-
put terminal to the computer's RS-
232C connector with the RS-232C ca-
ble supplied with the instrument.
Set the same communications settings
as those on the instrument to the com-
puter.
Download a task from the optional
Color Data Software "SpectraMagic"
(Ver.3.2 or higher; except for Ver.3.5).
The printer must be connected to the
external output terminal on the instru-
ment using a printer cable that is wired
as shown in "Printer Cable Wiring Di-
agram (page E-92).