Cisco Catalyst 4500 Series Configuration Manual page 1523

Chapter 68 Performing Diagnostics
For all of these situations, the output of the show module command would display the status of the line
card as faulty:
Switch# show mod
Chassis Type : WS-C4507R
Power consumed by backplane : 40 Watts
Mod Ports Card Type
---+-----+--------------------------------------+------------------+-----------
1
2
3
4
5
6
7
M MAC addresses
--+--------------------------------+---+------------+----------------+---------
1 000b.5f27.8b80 to 000b.5f27.8b85 0.2 12.2(27r)SG( 12.2(37)SG Ok
2 000b.5f27.8b86 to 000b.5f27.8b8b 0.2 12.2(27r)SG( 12.2(37)SG Ok
3 0005.9a80.6810 to 0005.9a80.683f 0.4
4 000c.3016.aae0 to 000c.3016.ab0f 2.6
5 0008.a3a3.4e70 to 0008.a3a3.4e9f 1.6
6 0008.a3a3.3fa0 to 0008.a3a3.3fcf 1.6
7 0030.850e.3e78 to 0030.850e.3e8f 1.0
Mod
----+-------------------+-------------------+----------------------------------
1
2
To troubleshoot a faulty line card, follow these steps:
Enter the command show diagnostic result module 3.
Step 1
If a faulty line card was inserted in the chassis, it will fail the diagnostics and the output will be similar
to the following:
Current bootup diagnostic level: minimal
module 3:
Overall Diagnostic Result for module 3 : MAJOR ERROR
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
Switch#
Issue an RMA for the line card, contact TAC, and skip steps 2 and 3.
The output may display the following:
module 3:
Overall diagnostic result: PASS
Test results: (. = Pass, F = Fail, U = Untested)
1) linecard-online-diag --------------------> .
OL-25340-01
6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE
6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE
48 100BaseX (SFP)
48 10/100BaseTX (RJ45)V
48 10/100BaseTX (RJ45)V
48 10/100BaseTX (RJ45)V
24 10/100/1000BaseT (RJ45)V, Cisco/IEEE
Redundancy role Operating mode
Active Supervisor SSO
Standby Supervisor SSO
SerialNo : JAB093305RP
1) linecard-online-diag ------------> F
Model
WS-X4248-FE-SFP
WS-X4148-RJ45V
WS-X4148-RJ45V
WS-X4148-RJ45V
WS-X4524-GB-RJ45V
Hw Fw
Redundancy status
Active
Standby hot
Software Configuration Guide—Release IOS XE 3.3.0SG and IOS 15.1(1)SG
Serial No.
JAB091502G0
JAB091502FC
JAB093305RP
JAE070717E5
JAE061303U3
JAE061303WJ
JAB0815059Q
Sw Status
Ok
Ok
Ok
Faulty
Ok
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