Ignore Or Silence Incoming Calls; Initiating Conference Calls; Working With Shared Lines - Polycom VVX 300 User Manual

IGNORE OR SILENCE INCOMING CALLS

You can ignore or silence a call to stop your phone from ringing. Even if you ignore the call and silence the ringer, an
incoming call notification continues to display on your phone.
To ignore or silence a call:
From the Incoming Call screen, select Ignore for private lines, or Silence for shared lines.
The Incoming Call screen disappears, your phone stops ringing, and either the Home or Calls screen is displayed.
Reject Incoming Calls
You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls list in your
Recent Calls list. Rejecting calls is not available for shared lines.
To reject an incoming call:
From the Incoming Call screen, select Reject. The call goes directly to voicemail.

INITIATING CONFERENCE CALLS

You can initiate an audio conference call with two contacts and hold, resume, or split a conference call on your VVX
phone. VVX phones can manage a maximum of 12 active or held conference calls at a time. However, you can have
only one active conference call in progress with numerous other conference calls on hold.
Initiate Conference Calls
You can initiate a conference by calling two people and selecting the Conference soft key or hard key.
To initiate a conference call:
1. Call a contact.
2. After the contact answers, select the Conference soft key. The call is held.
3. Enter another contact's number or select a contact from the directory or the call lists.
4. When the contact answers, select the Conference soft key. All call participants are added to a conference call.

WORKING WITH SHARED LINES

All VVX phones support multiple and shared lines. Your administrator can customize your phone so that you have
multiple shared lines enabled.
The following features are not available or have limitations on phones with shared lines:
• Forwarding an incoming call is not available.
• Enabling Do Not Disturb on shared lines disables ringing only, and a visual notification of the call is displayed
with the option to answer the call.
For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2 3