Polycom VVX 300 User Manual
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Polycom VVX 300 User Manual

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Download this manual See also: Administrator's Manual, User Manual
VVX 300, 400, 500 and 600 can manage a maximum of 24 active, incoming, and held audio calls at a time.
However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all
phones. Additionally, your system administrator can set up your phone to have up to six lines with unique extension
numbers, or the same extension number as other lines on your network.
PLACING AUDIO CALLS
You can place audio calls on your phone, and you have the option to use the handset, the speakerphone, or a headset.
To place a call from the Dialer
1. Do one of the following:
a. Start typing a phone number.
b. Press a line key, OR
c. Pick up the handset, or press the Speakerphone key or Headset key.
2. Enter a number or select a recent contact. On VVX 500 and 600 phones, tap the onscreen keyboard icon pad
to enter numbers.
3. On VVX 300 and 400 phones, select Dial. On VVX 500 and 600 phones, tap the Dial icon.
REDIALING A NUMBER
Your phone automatically keeps a record of all the calls placed on your phone. You can recall the last contact you call
using the Redial icon or soft key.
To redial a number:
1. Do one of the following:
a. Select the Redial icon on the Home screen.
b. Press the Redial soft key.
SWITCH AMONG THE HANDSET, HEADSET, AND SPEAKERPHONE
To switch among methods:
During a call, pick up the handset, press the Headset key or press the Speakerphone key.
For example, if you're using the handset, press the Headset key to switch to the headset, or press the Speakerphone
key to switch to the speakerphone.
For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2
POLYCOM PHONE USER GUIDE
PLACING AND ANSWERING AUDIO CALLS
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  • Page 1 PLACING AND ANSWERING AUDIO CALLS VVX 300, 400, 500 and 600 can manage a maximum of 24 active, incoming, and held audio calls at a time. However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones.

  • Page 2: Holding And Resuming Calls

    When using the speakerphone, the Speakerphone key glows green. When using the headset, the Headset key glows green if an analog headset is connected or blue if a USB headset is connected. HOLDING AND RESUMING CALLS When you are in a call, you can place a call on hold and resume the call. To hold a call: During an active call, select Hold.

  • Page 3: Ignore Or Silence Incoming Calls

    IGNORE OR SILENCE INCOMING CALLS You can ignore or silence a call to stop your phone from ringing. Even if you ignore the call and silence the ringer, an incoming call notification continues to display on your phone. To ignore or silence a call: From the Incoming Call screen, select Ignore for private lines, or Silence for shared lines.
  • Page 4 MANAGE CALL LISTS AND DIRECTORIES VIEW RECENT CALLS All VVX phones maintain a Recent Calls list that includes missed, received, and placed calls. Each list holds up to 100 entries. You can perform the following tasks from the Recent Calls list: •...

  • Page 5: Voicemail-To-Email

    COMMPORTAL WEB INTERFACE This helpful tool enables you to manage your phone and settings through an easy-to-use Web based portal. LOGGING IN 1. Go to https://phone.epbFi.com 2. Enter your phone number. 3. Enter your password (same as your voicemail PIN). DASHBOARD PAGE This displays new voice messages, recent received and missed calls, contacts and settings you have applied to your phone.

  • Page 6: Customize Your Phone

    box. (This will NOT clear when you check your email messages, you will have to go and delete them thru the phone or CommPortal). 7. Click Apply for your changes to work. DELETE MESSAGES FROM IN BOX 1. Login to CommPortal. 2.

  • Page 7: Enable Transparent Line Keys

    2. Select a background image, if available. Adding Personal Photos as Your Background You can upload a personal photo to use as your background using the Web Configuration Utility or using a USB flash drive on VVX 500 and 600 phones. When you set one of your pictures as the background picture, the picture is displayed as Local File in the Backgrounds list.

  • Page 8: Changing Audio Settings

    CHANGING AUDIO SETTINGS Change Incoming Call Notifications You can choose whether you hear sound effects—all phone sounds except call audio—from the handset, headset, speaker, or the active audio device you set. For example, you can configure your phone to ring on your headset instead of the speaker.

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